Top 4 Night auditor Jobs in Charlottesville, Va

Hotel Night Auditor
Baywood Hotels —Charlottesville, VA
- From $16 an hour
- Overnight shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Health insurance
Quick Apply
14d
Night Auditor/Guest Services Rep
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Sales
- Residential
- Hotel
Quick Apply
Residence Host
UNIVERSITY OF VIRGINIA BWM —Charlottesville, VA
- Night shift
- English
- Research
- Mid-level
Quick Apply
Front Desk/PT Night Audit
Waynesboro Hospitality, Inc. —Waynesboro, VA
- Part-time
- Sales
- Residential
- Hotel
Quick Apply

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Night Auditor/Guest Services Rep
Waynesboro Hospitality, Inc. —Waynesboro, VA
GENERAL: To serve guests while providing the highest level of service possible in an efficient, courteous and professional manner by following our standards of…
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HIRING HOTEL FRONT DESK AGENTS- NIGHT AUDITOR
Best Western Lakewood Inn —Hebron, OH
Responsibilities include* registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $12 an hour
Quick Apply
Night Auditor Full-time, 11pm - 7am, Sun- Thurs
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
Check in guests, answer phones and take reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting…
$16 - $18 an hour
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Hotel Night Auditor

Baywood Hotels -
Charlottesville, VA

Quick Apply

Job Details

Full-time
From $16 an hour
14 days ago

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance
Employee discount
Referral program

Qualifications

Hospitality
Customer communication
Customer service
Night audit
Front desk
Multi-line phone systems
Public relations
Hotel experience

Full Job Description

Hotel Night Audit (11pm-7am)

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.

Join us as our Hotel Night Auditor at our Home2 Suites by Hilton located at 201 Monticello Ave. Charlottesville VA 22902. (Room Count: 113)

To complete application - Please visit the property Monday - Friday between 10AM-4PM

Successful Candidate will be able to :

Previous hotel Front Desk/Night Audit experience preferred; however, ability gained through 1+ years related employment (customer service), or on-the-job training may substitute for actual Front Desk experience.
Hilton Brand Preference
Must possess excellent public relations skills and warm and friendly attitude.

Summary

Ensures guest satisfaction by providing courteous and efficient service. Responsible for the accurate registration, posting of charges, and check-out of guests. Handles guest questions and concerns as required by management. Adheres to specific Brand Standards as required. Will be required to assume the position of Person in Charge (PIC) during the overnight shift.

Job Duties

Greets guests with genuine and warm spirit of hospitality
Registers (Check-in) guests in an efficient manner, following Baywood & Brand standards, securing proper method of payment
Posts transactions to guest and master accounts
Reviews guest account balance, ensuring that payment is secured
Reconciles discrepancies between Property Management System (PMS), Housekeeping reports and registration cards
Reviews arrivals and blocks special requests
Processes required reports, including down time, high balance, etc.
Monitors and restocks sundry shop, ensuring consumed items are paid for; Follows established procedure for removal of expired items.
Handles guest requests and concerns in courteous and efficient manner
Coordinates the delivery of guest services by other hotel departments and outside businesses
Processes all incoming and outgoing reservation and cancellation requests in a timely and efficient manner
Prepares guest amenities, and ensures delivery in a timely manner
Handles in-house guest reservation requests such as extension, late check-out, and rebooking
Handles check-out procedures swiftly and accurately and assists guests on departure.
Maximizes room revenue and occupancy levels through suggestive selling for upsell potential and walk in guests
Stores guest luggage
Presents to guests accurate information regarding marketing programs applicable to the hotel, local area, and all hotel functions and outlets
Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines
Maintains information and communication sources such as, log book, franchise directories, checklists, and electronic communication
Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security
Operates the franchise terminal and performs designated maintenance tasks
Maintains procedures for credit control and handling of financial transactions
Maintains guest safety & privacy by adhering to established procedures
Issues safety deposit boxes for guest use, following security protocol
Monitors key box, issuing keys to the appropriate staff members. Logs all transactions
Completes brand specific log and follows brand and Baywood protocol for guest complaints, including escalation to management if needed, and completed follow up
Adheres to departmental communication through the effective use of staff meetings, log books, and bulletin boards
Coordinates emergency procedures including evacuations, immediately notifying management of such occurrences
Assists with the relocation of guests, when necessary
Assists other departments during slow periods
Audits all accounts to ensure they balance, to include such accounts as tray and city ledger, reservation deposits, credit card accounts, and room, food & beverage, and banquet charges.
Transfers charges and deposits to master accounts.
Closes necessary accounts at month end.
Prepares final reports of all daily revenue summaries.
Posts all room and tax revenues and late charges, including No-Shows.
Insures all revenues, adjustments, taxes and gratuities are accurately distributed from POS system (at some properties)
Changes system date.
Follows all company policies and procedures as outlined in Policy Manual.
Responsible for Life Safety Procedures and equipment
Participates (at some properties) in Manager on Duty schedule.
Additional duties may be added at any time at the discretion of management.

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. M/F/Vets/Disabled

Pay: From $16.00 per hour

Benefits:

Dental insurance
Employee discount
Free parking
Health insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

night auditor jobs in charlottesville, va

Hotel Night Auditor

Night Auditor/Guest Services Rep

Residence Host

Front Desk/PT Night Audit

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