Top 55 Director of customer experience Jobs in Charlottesville Va

Area Director
Panera —Charlottesville, VA
- Full-time
- 3 years
- High school diploma or GED
- Driver's License
- Opportunities for advancement
Quick Apply
Director of Automation & Controls
Innovative Refrigeration Systems —Waynesboro, VA
- Full-time
- 5 years
- Business development
- Travel
- Paid jury duty
- AD&D insurance
Quick Apply
Director of Operations
Aramark —Charlottesville, VA
- $90,000 - $120,000 a year
- Sales
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
3d
Talent and Training Director
Chick-fil-A —Charlottesville, VA
- Weekends as needed
- Hospitality
- Writing skills
- Basic math
- Mileage reimbursement
- Health insurance
Quick Apply
13d
Senior Program Director - Site Lead
Northrop Grumman —Charlottesville, VA
- $230,000 - $345,000 a year
- Overtime
- Engineering
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
5d
Assistant Director of Development
Blue Ridge Area Food Bank —Charlottesville, VA
- $65,000 - $74,000 a year
- Weekends as needed
- Clean driving record
- Customer service
- Public speaking
- Dental insurance
- Paid time off
Quick Apply
Director of Development, Community Hospitals
University of Virginia —Charlottesville, VA
- $90,000 - $95,000 a year
- Online Application
- Hybrid work
- Customer service
- HIPAA
- Research
3d
DIRECTOR OF EVS, Charlottesville, VA
Crothall Healthcare —Charlottesville, VA
- $120,000 - $134,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Associate Director and Senior Associate of Development, Cancer Programs OR Neuroscience
University of Virginia —Charlottesville, VA
- $80,000 - $105,000 a year
- Online Application
- Hybrid work
- Psychiatry
- Customer service
- 5 years
Maintenance Director
Hillsdale Health & Rehab Center —Charlottesville, VA
- $25 - $35 an hour
- Weekends as needed
- Skilled nursing facility
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Assistant OR Associate Director for Gift Processing
University of Virginia —Charlottesville, VA
- $65,000 - $80,000 a year
- Online Application
- Hybrid work
- Customer service
- Research
- Mid-level
Director of Dining Services
Meriwether Godsey, Inc. —Charlottesville, VA
- $75,000 - $85,000 a year
- Full-time
- ServSafe
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
12d
Assistant Director, Marketing and Communications
Piedmont Virginia Community College —Charlottesville, VA
- $78,000 - $83,000 a year
- Online Application
- Background check
- Microsoft Outlook
- Customer service
13d
Director of Catering
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- $65,000 - $85,000 a year
- Weekends as needed
- Senior level
- Leadership
- Communication skills
Quick Apply
Assistant Director of Endpoint Management
University of Virginia —Charlottesville, VA
- Online Application
- Background check
- Customer service
- Office
Admissions Director
Greene Acres Rehabilitation and Nursing —Stanardsville, VA
- $60,000 - $70,000 a year
- Weekends as needed
- Skilled nursing facility
- Mid-level
- High school diploma or GED
Quick Apply
Director - Outpatient Imaging
University of Virginia —Charlottesville, VA
- $140,000 - $205,703 a year
- Full-time
- Customer service
- 5 years
- Outpatient experience
- Disability insurance
- Health insurance
Clinical Research Site Director
Alcanza Clinical Research —Charlottesville, VA
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Disability insurance
Quick Apply
PATIENT SERVICES DIRECTOR / RD
Morrison Healthcare —Charlottesville, VA
- $100,000 - $120,000 a year
- Weekends as needed
- Acute care
- Background check
- ServSafe
- Commuter assistance
- Paid parental leave
Quick Apply
Director of Government Capture & Commercialization
Luna Labs USA —Charlottesville, VA
- $140,000 - $180,000 a year
- Engineering
- Office
- Product management
- Dental insurance
- Vision insurance
Quick Apply
11d

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Area Director

Panera -
Charlottesville, VA

Quick Apply

Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Area Director of Operations

Reports to: Director of Operations

Job Type: Full-time

FLSA Status: Exempt

Company Background – Flynn Group

Founded by Chairman and CEO Greg Flynn in 1999, Flynn Group LP (formerly Flynn Restaurant Group) is the largest franchise operator in the world, and the third largest operator of restaurants, after only Starbucks and Chipotle, in the United States. Flynn Group owns and operates more than 2,600 restaurants and fitness clubs across Applebee’s, Arby’s, Taco Bell, Panera, Pizza Hut, Wendy’s, and Planet Fitness brands spanning 44 states, and Australia, generating $4.6 billion in sales and employing more than 75,000 people. More information is available at www.flynn.com.

Company Background – Flynn Panera

Flynn Group | Panera owns and operates over 130 Panera Bread Café’s in 8 states. With annualized sales of over $350M and over 6,000 employees, Flynn Group | Panera is the third largest Panera Bread franchisee. Flynn Group | Panera is a part of Flynn Group, the largest franchise operator in the world, and the third largest operator of restaurants, after only Starbucks and Chipotle, in the United States. More information is available at www.flynn.com/panera.

Position Description

The Area Director provides strategic direction and acts as a primary support for the café management team. Utilizes strong business knowledge to oversee the profitability and customer service of a group of cafes, encompassing several areas. The Area Director manages the daily operations of the area to achieve sales and profit goals, customer satisfaction, and human capital management objectives. Ensures objectives are achieved while operating within all company guidelines, cultural values and following ethical business practices.

Essential Duties and Responsibilities

Oversees all aspects of the areas business- human capital, operations, finance, facilities, marketing and regulatory compliance.
Participates in annual budgeting and capital planning process and manages on-going processes.
Achieves sales, profitability, guest and team member goals.
Analyzes all aspects of the business; financial, guest relations, employee relations, marketing, competition.
Attracts, develops and retains top talent; leverages resources and HR partnership to develop and maintain a robust talent pipeline to minimize open positions and maximize performance, including new hire training and on-boarding, succession planning and development programs.
Ensures quality recruitment of management candidates, by participating in the interview process, and approving all management hires.
Proactively manages performance through regular one-on-one coaching, assistance in developing and reviewing progress on development plans and recognizing accomplishments.
Accurately appraises the strengths and weaknesses of direct reports, provides specific, timely, behavioral feedback to help identify areas in which improvement is needed
Manages the succession process by identifying high performers, delegating projects and development opportunities.
Acts as a role model for championing Brand standards. Embraces the “Own It” mentality
Shares the company’s strategy and plans, including effective implementation and timely integration of designated tactics.
Encourages team to seek and share process improvement and innovation opportunities.
Participates in cross-functional teams and projects.
Follows company policies, upholds professional standards, and performs all work in a manner respectful of others.
Exhibits a professional image. Promotes and embodies our Values and Beliefs as outlined on the Gold Card.
Holds, leads, conducts monthly General Manager meetings.

Desired Skills and Experience

High School Diploma required; College Degree preferred
Three to five plus years of multi-unit level restaurant experience
Three to five plus years of supervision of direct reports
Proficient in Microsoft Office suite of software
Demonstrated written and verbal communication skills
Demonstrated attention to detail, organization and deadline sensitivity skills
Demonstrated ability to effectively handle multiple projects simultaneously
Demonstrated positive team oriented attitude
Demonstrated analytical, mathematical and reasoning skills

Additional Position Requirements:

Must live within geographic area being supported; ability to work extra hours (exempt), weekend hours, holiday hours, evening hours, as required; ability to accommodate the likelihood of a variable work schedule from week to week; travel within assigned area and throughout the organization as requested; driving on company business (requires valid driver’s license and auto insurance coverage meeting or exceeding state requirements for property damage and bodily injury).

Why Work for Flynn Panera?

Flynn Panera is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.

For a copy of Flynn Group’s Workplace Privacy Notice, please visit

https://flynn.com/privacy-policy/

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Refine Your Search

director of customer experience jobs in charlottesville va

Area Director

Director of Automation & Controls

Director of Operations

Talent and Training Director

Senior Program Director - Site Lead

Assistant Director of Development

Director of Development, Community Hospitals

DIRECTOR OF EVS, Charlottesville, VA

Associate Director and Senior Associate of Development, Cancer Programs OR Neuroscience

Maintenance Director

Assistant OR Associate Director for Gift Processing

Director of Dining Services

Assistant Director, Marketing and Communications

Director of Catering

Assistant Director of Endpoint Management

Admissions Director

Director - Outpatient Imaging

Clinical Research Site Director

PATIENT SERVICES DIRECTOR / RD

Director of Government Capture & Commercialization

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