Top 11 Guest service agent Jobs in Charlottesville Va

Guest Service Agent
FF CHARLOTTESVILLE NORTH INC —Charlottesville, VA
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Front Desk Agent
Keswick Hall and Club —Charlottesville, VA
- $18 - $20 an hour
- Writing skills
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Donohoe Hospitality Services —Charlottesville, VA
- Weekends as needed
- Hotel
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Hotel Guest Service Agent Holiday Inn Express Charlottesville
Kalyan Hospitality —Charlottesville, VA
- $15 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Hotel
1d
Spa Receptionist
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
Quick Apply
Leasing Associate
RPM Living —Charlottesville, VA
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Front Desk Sales Associate
PCRK Group —Charlottesville, VA
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Office Manager
Keswick Hall and Club —Charlottesville, VA
- $85,000 - $95,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
SC Operations Supervisor
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
- Full-time
- CPR Certification
- BLS Certification
- Merchandising
Quick Apply

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Director of Front Office (Luxury Resort | Forbes Standards)
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
Personally engage with VIP and high-profile guests. The Director of Front Office will oversee daily operations, develop a high-performing team, and drive…
Quick Apply
Event Sales Coordinator
Pippin Hill Farm & Vineyard —North Garden, VA
Act as a liaison between the kitchen, service team, sales, and guests to provide a truly memorable experience. Deliver top-level customer service.
$24 an hour
Quick Apply
11d

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Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
11d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
Quick Apply
1d

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guest service agent jobs near charlottesville va

Guest Service Agent

FF CHARLOTTESVILLE NORTH INC
Charlottesville, VA

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Job Details

Part-time | Full-time

Qualifications

Incident reporting compliance
Computer operation
Guest reservation booking
Hotel and accommodations payment processing
Cash amount verification
Operator switchboards
Fire safety
Hotel policy compliance
Computer literacy
Greeting customers
Cash drawer securing
Hotel public area cleaning
Food and beverage recommendations
Cash register operations
Buffet setup
Public safety procedures
Safety hazards
Hotel emergency procedures
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Accident reporting
Customer service problem-solving
Hotel safety procedures
Technical Proficiency
Entry level
Incident reports for accident investigation

Full Job Description

As a Guest Service Agent at Daly Seven, you are more than just a front desk agent—you are our brand ambassador, a local expert, and the friendly face that welcomes our guests home. We don’t just check people in; we create seamless, memorable experiences through speed, accuracy, and genuine care.

What You’ll Do
Create Connections & Solve Problems

Greet guests with warmth, checking them in and out with friendliness, speed, and accuracy.
Be the go-to expert for local attractions, restaurants, and events, using specific publications and maps to provide directions.
Handle guest complaints with professional care and concern.
Promote our franchise membership club and help guests secure future stays at your hotel and other Daly Seven properties.
If our hotel is full, you will proactively help guests find lodging via referrals.

Master the Details

Maintain accuracy in handling cash, managing the cash drawer, and balancing shift reports daily.
Take and record reservations accurately, verify credit card validity, and stay updated on daily and future reservation status.
Operate the switchboard, master computer operations (including shutdown procedures), and maintain the location of the ADA box.
Ensure the lobby and office are clean at all times, and expertly set up the continental breakfast and coffee service.

Ensure Safety & Security

Act as a vital part of our security team by reporting potential hazards and investigating alleged injuries in the absence of a manager.
Maintain knowledge of emergency procedures, the fire system (including shutting off false alarms), and the location of emergency lights and utility cut-offs (gas, electric, and water).
Complete Incident Reports for guests or Accident Reports for employees when necessary.

This job description is a general summary of duties and is not an exhaustive list. Other duties, which are not listed, may be required from time to time.

Prior hotel brand experience and/or customer service experience preferred.
Excellent verbal and written skills.
Computer proficiency.
Ability to stand for an extended period of time, lift up to 10 pounds, bend, stoop, and regularly go up and down stairs.

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guest service agent jobs in charlottesville va

Guest Service Agent

Front Desk Agent

Front Desk Agent

Hotel Guest Service Agent Holiday Inn Express Charlottesville

Spa Receptionist

Leasing Associate

Front Desk Sales Associate

Front Office Manager

SC Operations Supervisor

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