Top 8 Helpdesk technician Jobs in Charlottesville Va

User Support Technician
Piedmont Virginia Community College —Albemarle County, VA
- $21.25 an hour
- Part-time
- Classroom
- Research
- Mid-level
8d
IT Support Technician
Tiger Fuel Company —Charlottesville, VA
- $23 - $26 an hour
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
LEAD HELPDESK TECHNICIAN
Region Ten Community Services Board —Charlottesville, VA
- $23.12 - $34.68 an hour
- Full-time
- Clean driving record
- Word processing
- System design
Quick Apply
Temporary IT/Technical Pool
University of Virginia —Charlottesville, VA
- $15.00 - $44.98 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Customer service
Field Service Technician - Petersburg, VA
GLORY —Virginia
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Military
- Computer literacy
- Paid parental leave
- AD&D insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Charlottesville, VA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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IT Support Specialist II
Spotsylvania County, VA —Spotsylvania, VA
Possession of a valid Commonwealth of Virginia driver's license. Maintains written and oral communications with customers, technical support staff, and…
$53,743.38 - $76,315.62 a year
5d
User Support Technician
Piedmont Virginia Community College —Albemarle County, VA
Use and configuration of computing devices (Laptops, tablets, cell phones, etc). CompTIA A+ certification or equivalent preferred. Ability to lift 50 lbs.
$21.25 an hour
8d

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Service Coach - The Wyler Collection, BMW Dublin
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You won't spend your day hiding behind a desk watching numbers on a screen. We're looking for a Service Manager who wants to coach—not just manage.
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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helpdesk technician jobs near charlottesville va

User Support Technician

Piedmont Virginia Community College -
Albemarle County, VA

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Job Details

Part-time | Full-time
$21.25 an hour
8 days ago

Qualifications

Mobile device support
Wireless networking
iOS
In-person customer service
Computer hardware
WAN
macOS
Desktop administration
Mobile devices

Full Job Description

https://jobs.vccs.edu/postings/100493

Albemarle County, Virginia, United States

ACAD SUPP-INFRA TECH (Piedmont Virginia)

Piedmont Virginia Community College

Title: User Support Technician

Agency: Piedmont Virginia Community College

Location: Albemarle - 003

FLSA: Nonexempt

Hiring Range: $21.25 per hour

Full Time or Part Time: Part Time

Additional Detail

Job Description:

Position Description – User Support Technician

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Purpose: Provides first level (Tier I) helpdesk support to college faculty, staff and students who contact the Technology Services helpdesk. Responsible for maintaining the College's computers and associated peripheral equipment including preventive maintenance and repairs to other electronic office and classroom equipment. This equipment includes network components, computers, servers, audio-visual, video conference equipment, telephones, and other classroom electronics.

Duties and Responsibilities:

Serve as the first point of contact for technical support via phone, email, chat, ticketing system, and in-person.
Troubleshoot and resolve hardware, software, network, and account access issues remotely or onsite.
Escalate complex issues to appropriate support teams, ensuring clear documentation and communication.
Maintain accurate records of support requests, resolutions, and asset tracking in the ticketing system.
Install, configure, and maintain computers, software, and peripheral devices across administrative and instructional areas.
Provide support for audio-visual equipment in classrooms and meeting spaces, including setup, maintenance, and troubleshooting.
Support internal and external events across multiple campus locations, including occasional off-hours.
Assist with onboarding and offboarding processes by preparing and recovering technology assets.
Participate in lifecycle management of technology, including procurement, surplus, and disposition.
Create and maintain user documentation, knowledge base articles, and training materials.
Attend departmental and stakeholder meetings to support Technology Services initiatives and gather feedback.
Research and recommend new technology solutions and configurations for college use.

Minimum Qualifications:

Ability to provide high quality customer service
Ability to learn and implement new technology solutions
Use and configuration of computing devices (Laptops, tablets, cell phones, etc)
Basic knowledge of Various OS’s including Windows 10/11, MacOS, and/or iOS
Basic networking knowledge including LAN, WAN, and wireless configuration, primarily for endpoint support
Strong written and verbal communication skills
Ability to work both independently, as well as part of a larger team
Ability to lift 50 lbs.
Ability to scale ladders

Additional Considerations:

Intermediate knowledge of Various OS’s including Windows 10/11, MacOS, and/or iOS preferred
Basic knowledge of scripted installations of operating systems and software to support deployment of faculty/staff and student computer workstations preferred
CompTIA A+ certification or equivalent preferred
Demonstrated experience working in a helpdesk environment preferred
Demonstrated experience working in a higher education environment preferred
Additional education, preferably in Information Technology or a related field

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helpdesk technician jobs in charlottesville va

User Support Technician

IT Support Technician

LEAD HELPDESK TECHNICIAN

Temporary IT/Technical Pool

Field Service Technician - Petersburg, VA

Now Hiring IT and Telecom Field Technicians

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