Top 11 it entry Jobs in charlottesville va

IT Dispatcher
PJ Networks LLC —Charlottesville, VA
- $45,000 - $55,000 a year
- Full-time
- Computer literacy
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
1d
IT SUPPORT TECHNICIAN
Peraton —Charlottesville, VA
- $86,000 - $138,000 a year
- Computer Science
- Mid-level
- Master's degree
- Health savings account
- Paid holidays
19h
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Charlottesville, VA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Model-Based Systems Engineer
Leidos —Virginia
- $69,550 - $125,725 a year
- Full-time
- Hybrid work
- Writing skills
- Engineering
- Mid-level
Platform Developer
Blackhawk Enterprise Incorporated —Charlottesville, VA
- Full-time
- Hybrid work
- Maintenance
- AWS
- Bachelor's degree
Quick Apply
Cloud Specialist I — AWS GovCloud
Navancio LLC —United States
- $115,000 - $135,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Fingerprint clearance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

IT Specialist
UNIVERSITY OF VIRGINIA HOST PROPERTIES INC —Charlottesville, VA
Responsible for end user technical support, including desktop management, software and hardware system troubleshooting, problem resolution and documentation.
Quick Apply
Technology Support Specialist - Department of Technology
Albemarle County Public Schools and Local Government —Charlottesville, VA
May develop and lead cross-training for other technical staff on specific technical projects or products; “Sensitive data” for purposes of this section means…
$29.20 - $35.00 an hour
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Learning Management System Administrator
Portfolio Creative —Columbus, OH
Comfortable interfacing with technical teams without needing to be technical yourself. This role is purely LMS administration and support — no instructional…
$32 - $38 an hour
Quick Apply
11d

Show more jobs in cities nearby

I want to receive the latest job alert for it entry in charlottesville va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it entry jobs near charlottesville va

IT Dispatcher

PJ Networks LLC
Charlottesville, VA

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Retirement plan

Qualifications

Technical Proficiency

Full Job Description

Benefits:

Retirement Plan
Dental insurance
Health insurance
Paid time off

Job Summary

PJ Networks is a managed services provider (MSP) that is looking for an organized, detail-oriented IT Service Dispatcher to serve as the central coordination point for our support operations. You'll be the person who keeps everything moving—managing the flow of support requests, assigning tickets to the right engineers, and ensuring our clients receive timely, responsive service.

This role is the operational heartbeat of our help desk. You'll work closely with our engineering team, clients, and leadership to make sure nothing falls through the cracks. If you thrive on organization, enjoy keeping people and processes on track, and want to be the person who makes a team run better, then this is the role for you.

About PJ Networks

PJ Networks has been providing professional IT support to small and medium-sized businesses in Central Virginia since 2005. We deliver managed IT services, cloud solutions, on-site and remote support, and strategic technology consulting. Our mission is to enhance the value and success of our clients' businesses by providing superior, client-focused IT services and solutions.

We're a small, collaborative, and dedicated team that takes pride in building long-term relationships with our clients. If you like variety, enjoy being part of something bigger than just your job title, and want to work with people who genuinely care about doing good work—you'll fit right in.

What You'll Do

Ticket Management & Dispatch

Monitor incoming support requests via email, phone, and automated alerts
Create, categorize, and prioritize tickets in our ticketing system
Assign and dispatch tickets to the appropriate engineer based on skillset, availability, client familiarity, and priority
Monitor open tickets throughout the day to ensure progress, follow up with engineers on stalled or aging tickets
Escalate unresolved or high-priority issues to management as needed

Scheduling & Resource Coordination

Manage and coordinate engineer schedules, balancing reactive support with pre-scheduled projects and on-site visits
Track engineer availability, location, and workload throughout the day
Coordinate scheduling for client projects, on-site visits, remote support, and follow-up appointments
Maximize the efficiency and utilization of the engineering team

Client Communication

Serve as a point of contact for clients on ticket status and scheduling
Follow up with clients to confirm issue resolution and satisfaction
Communicate proactively when there are delays or scheduling changes
Ensure clients feel informed and valued throughout the support process

What We're Looking For

Required:

Strong organizational skills with exceptional attention to detail
Excellent communication skills — written and verbal
Ability to multitask, prioritize, and stay calm under pressure
Comfort working in a fast-paced environment with shifting priorities
Proficiency with computers and ability to learn new software quickly
Team player who can hold others accountable professionally and respectfully
Previous experience in a customer-facing or client service role

Preferred:

Experience in a dispatcher, coordinator, or scheduling role (IT industry experience a plus but not required)
Familiarity with MSP ticketing systems or PSA tools
Basic understanding of IT concepts (networking, servers, workstations) — enough to triage, not troubleshoot

Equal Opportunity Employer

PJ Networks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other legally protected basis.

Quick Apply

Refine Your Search

it entry jobs in charlottesville va

IT Dispatcher

IT SUPPORT TECHNICIAN

Now Hiring IT and Telecom Field Technicians

Model-Based Systems Engineer

Platform Developer

Cloud Specialist I — AWS GovCloud

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for it entry in charlottesville va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected