Top 13 Guest service agent Jobs in Chatham Ma

Front Desk Agent (Seasonal)
Pyramid Hotel Group —Chatham, MA
- $20 an hour
- Seasonal
- Organizational skills
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Paid time off
8d
Front Desk Agent
Wayside Inn Chatham —Chatham, MA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Reservations Agent (Seasonal 2026)
Wequassett Resort & Golf Club —Harwich, MA
- $20 - $23 an hour
- Seasonal
- Communication skills
- Entry level
- Resort
Quick Apply
Seasonal Overnight Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- $19.43 an hour
- Seasonal
- Entry level
- Resort
Quick Apply
Front Desk Agent - Uncommoner Hotel
Uncommoner Hotel —Yarmouth, MA
- $18 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
Quick Apply
Seasonal Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- Seasonal
- Entry level
- Resort
Quick Apply
Front Office Manager- Full Time Year Round
Ocean Edge Resort & Golf Club —Brewster, MA
- $60,000 a year
- Full-time
- Mid-level
- Recruiting
- In-person
- Health insurance
- Dental insurance
Quick Apply
14h
Front Desk Manager
Pyramid Hotel Group —Chatham, MA
- $65,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Accounting
- Health insurance
- Paid time off
8d
Front Desk Clerk
Hilton Grand Vacations —Dennis Port, MA
- $17.50 - $18.00 an hour
- Writing skills
- English
- Typing
- Employee stock purchase plan
- Health insurance
1d
Seasonal Front Desk Agent
Pelham Hospitality —Dennis, MA
- From $20 an hour
- 8 hour shift
- Microsoft Excel
- Ability to walk for extended periods
- Basic math
Quick Apply
Guest Service Agent / Front Desk - Holiday Inn (next to Olive Garden)
Holiday Inn Cape Cod - Hyannis —Hyannis, MA
- From $18 an hour
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
MARGARITAVILLE RESORT CAPE COD —Hyannis, MA
- $18 an hour
- Word processing
- Hotel
- High school diploma or GED
Quick Apply

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Reservations Agent (Seasonal 2026)
Wequassett Resort & Golf Club —Harwich, MA
Aggressively selling guest rooms to maximize room revenue using upselling and yield management technology. Providing excellent customer service to all guests.
$20 - $23 an hour
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Special Agent, $40,000 Recruitment Incentive
The United States Secret Service —Massachusetts
Possess a current valid driver's license. Providing protection for various protectees. Planning and implementing security designs for National Special Security…
$48,854 - $118,204 a year

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Front Desk Agent - Second Shift
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Front Desk Agent 2nd Shift
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guest service agent jobs near chatham ma

Front Desk Agent (Seasonal)

Pyramid Hotel Group -
Chatham, MA

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Job Details

Seasonal
$20 an hour
8 days ago

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

Phone communication
Computer skills

Full Job Description

Location: Chatham, Massachusetts, 02633

Job Type: Full time

Category: Rooms

Job ID: R0059994

$20.00 - $20.00

widget: Seasonal

Chatham Bars Inn

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.

#PGH-CBI

What you will have an opportunity to do:

DESCRIPTION:

The role of the Front Desk Agent is to provide the utmost in guest service while ensuring that the check-in and checkout process for guests is handled efficiently and professionally. The Guest Service Agent is responsible for but not limited to managing keys, recording and executing wake-up call information, providing directions, assisting in all guest inquiries, and adhering and practicing the Forbes Travel Guide, Preferred Hotels & Resorts, and AAA.

Provide quotes for room rates and up-sell the guest when possible.
Assist in coordinating the Front Desk and the Housekeeping Department.
Verify that the correct charges are posted to the corresponding guest folio.
Collect payment for charges on the guest folio.
Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
Respond to and manage phone activity including providing general knowledge to callers.
Provide administrative, reception and program support to management and staff.
Smile and greet guests in a welcoming manner and use the guest’s name.
Resolve guest complaints within scope of authority; otherwise refer the matter to the management.
Register and assign rooms to guests.
Always maintain a professional appearance.

What are we looking for?

REQUIREMENTS:

Superior customer service skills
Ability to multi-task
Ability to work well in a fast-paced environment
Strong attention to detail and organization
Excellent computer skills and telephone etiquette
Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
Well-groomed
Able to stand for long periods of time during shift(s)
Previous experience preferred but not necessary

Compensation:

$20.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Apply Now

Refine Your Search

guest service agent jobs in chatham ma

Front Desk Agent (Seasonal)

Front Desk Agent

Reservations Agent (Seasonal 2026)

Seasonal Overnight Front Office Agent

Front Desk Agent - Uncommoner Hotel

Seasonal Front Office Agent

Front Office Manager- Full Time Year Round

Front Desk Manager

Front Desk Clerk

Seasonal Front Desk Agent

Guest Service Agent / Front Desk - Holiday Inn (next to Olive Garden)

Guest Service Representative

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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