The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position.
What you will do
Demonstrate ownership and initiative in achieving personal goals, store objectives , and daily priorities.
Greet , engage, and a ssist customers warmly , creating a welcoming environment and providing personalized service to enhance customer shopping experience .
Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales .
Build genuine relationships with customers to foster loyalty and repeat business.
Process transactions accurately and efficiently . Handle customer inquiries, returns, and concerns with professionalism , promptness , and care .
Maintain visually appealing selling areas , merchandise presentation standards , accurate signage, fitting rooms, and cleanliness through daily recovery and s tock replenishment.
Leverage training tools , use resources, and embrace feedback to continuously boost product know ledg e, build selling skills , and strengthen performance . Stay informed of product s, promotions, policies, and store events to deliver accurate information to customer s and enhance service.
Contribute to a positive store culture by building connections with teammates , sharing knowledge , and celebrating individual and team achievements .
Support store operations by assisting with store fulfillment , pricing , promotional sets, product placement, and other tasks as assigned.
Follow asset protection procedures , safety guidelines, and security protocols, supporting store shortage control , inventory accuracy, and minimizing risk in designated area .
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives .
Skills and experience to perform in the role and a commitment to continuously learn .
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive . There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
Medical, Dental, and Vision
401K with Matching Contribution
Generous PTO
Merchandise Discounts
Paid Maternity and Paternal Leave
Growth and Professional Development Opportunities
Employee Assistance Programs
Education and Tuition Reimbursement Programs
- Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines.
If you can’t access information on belkcareers.com due to a disability, please email
[email protected] . Please provide the location of the inaccessible information and the format you wish to have the information presented, and we’ll be happy to send it to you, either via your email address or a separate mailing address you provide.
If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
