Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN.
This role plays a critical role in ensuring the secure and efficient operation of IT systems on the manufacturing shop floor at the Chattanooga Plant. This position is responsible for defining, documenting, and validating IT manufacturing processes, maintaining system integrity, and ensuring compliance with cybersecurity standards and ISO 9001 quality management system documentation.
The specialist serves as the Industrial Cyber Security Officer for Shop Floor IT and is responsible for maintaining endpoint security, patch management, antivirus updates, and domain integration. The role also includes managing Microsoft Configuration Manager (SCCM) for deploying and maintaining system configurations across the manufacturing environment.
This position supports core production areas, including the Body Shop, Paint Shop, Assembly Shop, and Battery Shop, ensuring that IT systems meet Volkswagen's specifications and operational requirements.
Process Management:
- Define, document, and validate IT Manufacturing processes.
Task and Project Management:
- Prioritize and follow up on tasks, project milestones, and problem management items.
Compliance and Cyber Security Management:
- Ensure adherence to technical, process, and ISO 9001 documentation. Represent Shop Floor IT as the Industrial Cyber Security Officer, Maintain endpoint security, antivirus definitions, patching, and domain integration
System Maintenance:
- Maintain IT Manufacturing systems to meet VW specifications.
- Manage system configurations using Microsoft Configuration Manager
Operational Availability:
- Ensure uptime and integrity of IT Manufacturing-supported equipment and applications.
Monitoring:
- Monitor IT Manufacturing clients and other infrastructure.
Monitor VW IT Manufacturing ticket queues, work tickets to resolution, document all activities, and update the knowledge database as appropriate
Issue Escalation:
- Escalate issues to appropriate internal/external support groups when necessary.
Business Process Improvement:
- Identify solutions that support business process maturity or improvement.
Project Work:
- Work on assigned projects and meet delivery milestones and deadlines.
Asset Management:
- Manage IT Manufacturing hardware and related parts, including documenting incoming/outgoing items, proper storage, staging, testing, configuration, and handover repairs to 3rd parties.
Technical Documentation:
- Create and maintain technical documentation.
Troubleshooting:
- Repair and resolve issues with IT Manufacturing hardware and software.
Specialization:
- Document and understand technology solutions for specific production areas (e.g., Body shop, Paint shop, Assembly shop, Battery).
Required:
- 3-5 years of professional work experience in an IT-related field.
- Associate degree in MIS, Computer Science, or related.
- Knowledge of manufacturing production, logistics, and production quality processes
- Proven experience in a leadership role overseeing IT operations within manufacturing.
- Project management abilities.
- Must be willing to work on Quarterly Rotational Shifts
Preferred:
- Bachelor’s degree in a related field
- Additional certifications such as CompTIA Security+
- Knowledge of automation equipment and technology from Intec, Fanuc, Zeiss, Siemens, F.EE, MMS, VW FIS
- Microsoft Configuration Manager Knowledge
- CompTIA A+ and Network+ certifications are desired
Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.
This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.
This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.
Job ID: 21588
Company: Volkswagen Group of America, Inc.
Location:
Chattanooga, TN, US, 37416
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Department: Other
Career Level: Professionals
Working Model: Full-time
Contract Type: Unlimited
Remote Working: By agreement
Posting Date: Jul 28, 2026
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Join the New Volkswagen team.
If you aspire to be part of the mobility of the future, Volkswagen is for you. We are the ideal match for people with a passion for innovation, oriented to achieve sustainable results, and who can work in a team generating positive and collaborative work environments. Here is your next challenge.
Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Reston, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA’s operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state of-the art manufacturing facility in Chattanooga, Tennessee.
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Learn more about us
About us | LinkedIn Volkswagen of America, Inc
About Us | LinkedIn VW Chattanooga Operations
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Privacy Policy
Data Privacy | Volkswagen Group of America, Inc.
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Support
For more information contact:
Chattanooga Operations Production:
[email protected]
All Others:
[email protected]