Top 616 Contract process Jobs in Chattanooga, Tn

Home Repair Customer Advocate
HomeServe USA Corp —Chattanooga, TN
- $18 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
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Residential & Airbnb Cleaners Wanted in Chattanooga!
MaidThis —Chattanooga, TN
- $16 - $24 an hour
- Contract
- Residential
- Entry level
- Flexible schedule
- Referral program
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Litigation Attorney - Experienced
Spicer Rudstrom, PLLC —Chattanooga, TN
- $98,711.23 - $118,878.05 a year
- Full-time
- Background check
- 5 years
- Writing skills
- Health savings account
- Health insurance
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Experienced - Interior Designer - Custom Home Builder
Boutique Living by Curate —Chattanooga, TN
- $45,900 - $75,000 a year
- Full-time
- Construction site
- Mid-level
- Contracts
- Health savings account
- Health insurance
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Administrative Accounting Associate
Integrity Warranty —Ooltewah, TN
- $45,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Office
- Administrative experience
- Health insurance
- Dental insurance
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Product Engineer
Advanced Technical Ceramics Company —Chattanooga, TN
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
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Sales Manager/Langley
Amstill Roofing —Chattanooga, TN
- From $85,000 a year
- Full-time
- Spanish
- Construction site
- Marketing
- Mileage reimbursement
- Health insurance
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8d
School Psychologist
ESS Clinical —Chattanooga, TN
- $76 an hour
- Contract
- Doctoral degree
- Mid-level
- Master's degree
- Continuing education credits
- Health insurance
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Remote Licensed Mental Health Therapist
Grow Therapy —Tennessee
- $70 - $86 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Senior Estimator - Heavy Civil Construction
AIS Infrastructure —Chattanooga, TN
- Full-time
- 7 years
- Office
- Analysis skills
- Paid holidays
- Relocation assistance
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5d
Speech Language Pathologist
ESS Clinical —Chattanooga, TN
- $55 - $70 an hour
- Contract
- School experience
- Classroom
- Mid-level
- Continuing education credits
- Dental insurance
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Outside Sales Representative / Langley
Amstill Roofing —Chattanooga, TN
- $125,000 - $250,000 a year
- Background check
- Mid-level
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Regional Controller
Service Electric Company —Chattanooga, TN
- $10 - $20 a week
- Full-time
- 7 years
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Chattanooga, TN (Psychiatrist or Psychologist with Office (vA))
Sentinel Health Services —Chattanooga, TN
- $90 - $400 a day
- Weekends as needed
- Private practice
- Psychiatry
- Physical & Rehabilitation Medicine
- Flexible schedule
Speech Language Pathologist (SLP) in Chattanooga, TN
Soliant —Chattanooga, TN
- Full-time
- Background check
- School experience
- Classroom
Quick Apply
Senior Pricing Analyst, Contracts & RFP
KCH Transportation —Chattanooga, TN
- Full-time
- Background check
- 6 years
- Office
- Health savings account
- Health insurance
Quick Apply
Intake Specialist - Client Advocate
All Ways Caring HomeCare —Chattanooga, TN
- $18 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- 401(k)
- Tuition reimbursement
Teacher of the Deaf and Hard of Hearing in Chattanooga, TN
Soliant —Chattanooga, TN
- Full-time
- Classroom
- Teaching Certification
- Mid-level
Quick Apply
Stop Splitting Your Hard-Earned Commissions: TN Agents Making the Switch to 100% Keep Everything
Zach Taylor Real Estate —Tennessee
- $40,000 - $200,000 a year
- Part-time
- Mid-level
- Real Estate License
- Profit sharing
- Flexible schedule
Quick Apply
Lead Instrumentation & Controls Engineer 2 - Nuclear
Sargent & Lundy —Chattanooga, TN
- $134,546 - $205,557 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Engineering
- Paid parental leave
- Health savings account

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contract process jobs near chattanooga, tn

Home Repair Customer Advocate

HomeServe USA Corp -
Chattanooga, TN

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Job Details

$18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Customer communication
High school diploma or GED

Full Job Description

We are looking for agents who can work a shift between the hours of 12pm - 10pm, training set to start on August 17th.

HomeServe USA, a Brookfield Infrastructure Group portfolio company, is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked!

We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.

Position Overview:

The Home Repair Customer Advocate (Repair Management Coordinator) provides world-class customer service on first notice of loss calls (FNOLC) and supports customers calling about existing repair work orders. The position operates in a 24/7 environment, with hours spanning seven days a week from 6:00 a.m. to 12:00 midnight, and requires schedule flexibility, including evenings, weekends, holidays, and occasional overtime.

Home Repair Customer Advocates focus on resolving in-progress issues, providing clear and accurate updates, and supporting customers who may be frustrated or stressed due to repair delays or complications. Advocates bring strong emotional intelligence, resilience, and good judgment to each call - guiding customers through complex repair situations, owning the experience from start to finish, setting clear expectations, and resolving as much as possible in a single interaction.

By delivering clarity and ownership, this role helps customers feel informed, supported, and confident throughout the repair process. Training for this position is mandatory onsite.

Responsibilities:

Handle inbound customer calls related to first notice of loss (FNOL) and existing repair work orders, providing accurate information and high-quality support in accordance with contract coverage and service standards.
Verify customer information, confirm active coverage, and determine applicable coverage for reported issues using triage questions and policy terms.
Support customers calling about in-progress repairs by reviewing claim and work order details, providing clear updates, and addressing questions or concerns.
Navigate complex and emotionally charged customer interactions with empathy, professionalism, and sound judgment.
Take ownership of each customer interaction by setting clear expectations, resolving questions within scope, and working toward single-call resolution whenever possible.
Troubleshoot and isolate reported issues to ensure appropriate next steps are taken and unnecessary dispatches are avoided.
Clearly and thoroughly document all customer interactions, claim activity, and actions taken to ensure accuracy and continuity.
Communicate effectively with customers, contractors, and internal stakeholders to gather information and provide timely updates.
Deliver consistent, high-quality customer experiences that support customer retention and contract renewals.
Accurately complete data entry related to customer accounts, work orders, and actions taken during calls.
Meet individual and team performance expectations, including quality, productivity, and customer experience metrics.
Identify issues, delays, or discrepancies that may impact the customer experience and take appropriate action within established guidelines.
Provide feedback to leadership on customer trends, pain points, and opportunities to improve services, processes, or procedures.
Comply with all company policies, procedures, and regulatory requirements.
Participate in ongoing training, coaching, and development to maintain proficiency and adapt to evolving business needs.

Essential Functions:

Essential Job Function

% of Time on Function

Handle Incoming Calls

70%

Make Outbound Calls (callbacks and follow ups)

10%

Development (coaching, side x sides,1 on 1s, meetings, projects)

10%

Training (HSU Compliance, upskill)

10%

Total

100%

Job Requirements:

High school diploma or equivalent.
Experience in a customer service or call center environment preferred.
Strong computer skills, including the ability to navigate multiple systems and applications simultaneously and multitask effectively between screens while managing live customer calls.
Excellent verbal and written communication skills.
Strong emotional intelligence, including empathy, active listening, and professionalism.
Ability to remain calm and effective during high-stress or emotionally charged customer interactions.
Strong problem-solving and critical-thinking skills, with the ability to assess situations and determine appropriate next steps within established guidelines.
Strong organizational skills and attention to detail.
Ability to manage time effectively during live customer interactions, balancing call flow, documentation, and customer needs.
Flexible, proactive, and self-motivated, with the ability to adapt to changing priorities and customer needs.
Ability to work a flexible schedule within a 24/7 operation, including evenings, weekends, holidays, and potential overtime as business needs dictate.
Knowledge of home repair processes and terminology is a plus.
All training is mandatory onsite

In return, we offer:

Competitive compensation
Career development and advancement opportunities
Casual attire throughout the week
Friendly, open and team oriented work atmosphere
Excellent benefits including generous medical, vision, dental and life & disability insurance
401(k) plan with a company match
Eligibility to enroll in up to two HomeServe coverage plans paid for by the company

Pay: $18 p/h

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

#HUSA

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

contract process jobs in chattanooga, tn

Home Repair Customer Advocate

Residential & Airbnb Cleaners Wanted in Chattanooga!

Litigation Attorney - Experienced

Experienced - Interior Designer - Custom Home Builder

Administrative Accounting Associate

Product Engineer

Sales Manager/Langley

School Psychologist

Remote Licensed Mental Health Therapist

Senior Estimator - Heavy Civil Construction

Speech Language Pathologist

Outside Sales Representative / Langley

Regional Controller

Chattanooga, TN (Psychiatrist or Psychologist with Office (vA))

Speech Language Pathologist (SLP) in Chattanooga, TN

Senior Pricing Analyst, Contracts & RFP

Intake Specialist - Client Advocate

Teacher of the Deaf and Hard of Hearing in Chattanooga, TN

Stop Splitting Your Hard-Earned Commissions: TN Agents Making the Switch to 100% Keep Everything

Lead Instrumentation & Controls Engineer 2 - Nuclear

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