Top 29 Curriculum leader Jobs in Chattanooga, Tn

Sr. Manager, Training
HomeServe USA Corp —Chattanooga, TN
- $100,000 - $125,000 a year
- Microsoft Word
- Microsoft Outlook
- Sales
Quick Apply
9h
College and Career Advisor
Hamilton County Department Of Education —Ooltewah, TN
- Full-time
- School experience
- High school
- Mid-level
Librarian
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- Mid-level
- Master's degree
- Computer skills
UTC Ombudsperson, Office of the Chancellor
University of Tennessee Health Science Center —Chattanooga, TN
- Online Application
- 3 years
- Supervising experience
- University
Lead Teacher
Signal Centers —Chattanooga, TN
- Full-time
- School experience
- Classroom
- Spanish
- Health savings account
- Disability insurance
Quick Apply
7d
Technical Sales and Field Service Engineer
CaptiveAire —Chattanooga, TN
- $70,000 - $100,000 a year
- Construction site
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
EBHV - Family Support Specialist (Chattanooga)
TN Voices —Chattanooga, TN
- From $21.29 an hour
- Full-time
- HIPAA
- Mid-level
- Office
9d
School Counselor 211 Days
Hamilton County Department Of Education —Hixson, TN
- High school
- Mid-level
- Master's degree
UTC Ombudsperson, Office of the Chancellor
University of Tennessee - Knoxville —Chattanooga, TN
- Online Application
- 3 years
- Supervising experience
- University
ENL Teacher
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- Classroom
- Teaching Certification
- Mid-level
Elementary School Teacher
Whitfield County Schools —Whitfield County, GA
- Classroom
- Teaching Certification
- Mid-level
Elementary Music Teacher
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- Classroom
- Teaching Certification
- Mid-level
7d
Lead Teacher, Children's Center
University of Tennessee - Knoxville —Chattanooga, TN
- Full-time
- Classroom
- Serving
- CPR Certification
NF/Classified MS Basketball Assistant Coach
Hamilton County Department Of Education —Chattanooga, TN
- Part-time
- First Aid Certification
- Entry level
7d
Assistant Teacher
Signal Centers —Chattanooga, TN
- Weekends as needed
- Experience working with individuals with disabilities
- High school diploma or GED
- Preschool
- Health savings account
- Disability insurance
Quick Apply
NF/Classified MS Track Assistant Coach
Hamilton County Department Of Education —Chattanooga, TN
- Part-time
- First Aid Certification
- Entry level
7d
NF/Classified MS Softball Assistant Coach
Hamilton County Department Of Education —Chattanooga, TN
- Part-time
- First Aid Certification
- Entry level
7d
Ex Ed Interpreter for the Deaf or Hard of Hearing (Certified)
Hamilton County Department Of Education —Hixson, TN
- Full-time
- High school
- Experience working with individuals with disabilities
- Driver's License
Head Soccer Coach-Boys
Whitfield County Schools —Whitfield County, GA
- Classroom
- High school
- Teaching Certification
Ex Ed Teacher for the Deaf or Hard of Hearing
Hamilton County Department Of Education —Chattanooga, TN
- Full-time
- Experience working with individuals with disabilities
- Teaching Certification
- Mid-level

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curriculum leader jobs near chattanooga, tn

Sr. Manager, Training

HomeServe USA Corp -
Chattanooga, TN

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Job Details

$100,000 - $125,000 a year
9 hours ago

Qualifications

Microsoft Word
Staff supervision
Microsoft Outlook
Team supervision
Sales
Coaching
Windows
Change management
Online learning curriculum development
Key Performance Indicators
Managing design projects
Continuous improvement
Mentoring
Data analytics
Managing projects
Cross-functional collaboration
Cross-functional team management
Remote training
Call center management
Project stakeholder communication
Cross-functional communication
Stakeholder management
Learning and development department management

Full Job Description

Position Overview:

Reporting to the SVP of Operations, this leader manages three supervisors (Implementation, Training, Curriculum Design) and their teams. The role is equal parts strategy and execution: building the systems that produce accurate, consistent agent behavior at scale while personally driving high-priority projects forward.

As the customer experience environment continues to evolve, automation is increasingly handling routine interactions, resulting in more complex and high-value customer engagements for frontline teams. The Training Manager will lead the development and execution of learning strategies that prepare employees to navigate these increasingly complex interactions with confidence, consistency, and excellence.

This role is responsible for ensuring training content, scripting, delivery, and implementation are aligned, scalable, and responsive to changing business needs. The Training Manager will partner across functions to strengthen learning effectiveness, elevate employee performance, and drive a consistently exceptional customer experience. Success in this role requires a strategic approach to learning, disciplined execution, and a commitment to continuous improvement in an environment where the margin for error is increasingly small.

The Training Manager will be building a learning infrastructure that enables HomeServe to successfully navigate the shift from human-first to AI-augmented service delivery.

Responsibilities:

Own curriculum strategy and execution — design, build, and maintain sales scripting and product knowledge content using the right modality for the moment (ILT, virtual, self-paced, video, micro-learning), including AI literacy pathways and human-AI collaboration frameworks
Manage and develop the design team — balance workloads across concurrent projects; ensure output meets quality and compliance standards before it reaches the floor
Leverage automation to accelerate content development — use AI-assisted tools for script drafting, multi-format conversion, and content updates at scale; team reviews and refines rather than builds from scratch
Build data-informed feedback loops — use QA data, call analytics, and automation conversation insights to identify gaps and prioritize what gets built or rebuilt next
Maintain quality and consistency — conduct regular content audits; ensure scripting stays current as products, compliance requirements, and automation capabilities evolve
Collaborate cross-functionally — partner with Legal, Sales leadership, HR, CX, Compliance, Product, Digital and the Automation team to align learning solutions with business objectives and compliance requirements
Drive Customer Experience through training – ensure training programs develop empathy, judgment, and soft skills that directly impact CSAT

Essential Functions:

Essential Job Function

% of Time on Function

Strategy and standards

30%

Team and Execution Management

40%

Design and Delivery

30%

Total

100%

Job Requirements:

Bachelor's degree or equivalent experience in Adult Learning, Organizational Development, or related field preferred
Minimum of 5 years of experience leading training/learning teams in a contact center sales environment
Experience connecting training outcomes to CX metrics
Strong analytical, verbal and written communication and interpersonal skills
Demonstrated success improving scripting accuracy, compliance, or sales consistency through learning interventions
Experience managing multiple supervisors and cross-functional projects simultaneously, including coaching/mentoring ability, executive communication skills, and stakeholder management
Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks
Competency in MS Windows, MS Word, and MS Outlook
Fluency in instructional design (ADDIE or equivalent), adult learning theory, and blended delivery methods
Strong work ethic and willingness to take ownership
Strong change leadership — ability to drive adoption and behavior change, not just course completion
Strategic thinker who connects learning outcomes to business KPIs (conversion, compliance, quality) with the ability to work independently
Ad-hoc responsibilities as assigned

Core Competencies

AI Governance & Orchestration
Human-AI Collaboration Design
Behavioral Analytics & Performance Measurement
Change Leadership in AI Transformation
Customer Experience Strategy
Data-Driven Learning Ecosystem Design

Salary Range (Chattanooga, TN): $100,000.00 - $125,000.00

Annual Bonus Potential: 10%

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs.

#LI-ONSITE

#HUSA

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

curriculum leader jobs in chattanooga, tn

Sr. Manager, Training

College and Career Advisor

Librarian

UTC Ombudsperson, Office of the Chancellor

Lead Teacher

Technical Sales and Field Service Engineer

EBHV - Family Support Specialist (Chattanooga)

School Counselor 211 Days

UTC Ombudsperson, Office of the Chancellor

ENL Teacher

Elementary School Teacher

Elementary Music Teacher

Lead Teacher, Children's Center

NF/Classified MS Basketball Assistant Coach

Assistant Teacher

NF/Classified MS Track Assistant Coach

NF/Classified MS Softball Assistant Coach

Ex Ed Interpreter for the Deaf or Hard of Hearing (Certified)

Head Soccer Coach-Boys

Ex Ed Teacher for the Deaf or Hard of Hearing

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