Top 5 Senior customer service representative Jobs in Chattanooga, Tn

Customer Service Trainee
BlueCross BlueShield of Tennessee —Chattanooga, TN
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
2d
Sr. Asst, Customer Service
Smurfit Westrock —Chattanooga, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
11h
Senior Registered Client Service Associate-Chattanooga, TN
Raymond James Financial, Inc. —Chattanooga, TN
- Full-time
- High school
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Sr. Technical Services Representative
LATICRETE International, Inc. —Rock Spring, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
5d

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Customer Service Trainee
BlueCross BlueShield of Tennessee —Chattanooga, TN
Handling customer service inquiries and problems via the telephone. Must live in a 50 miles radius to Chattanooga, TN. Must be able to pass required testing.
2d
Sr. Asst, Customer Service
Smurfit Westrock —Chattanooga, TN
Major Job Responsibilities: Business Excellence • Provide pricing, inventory availability and production schedule information to customers • Track warehouse…
11h

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Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
8d
Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…
$54,000 - $70,000 a year

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Customer Service Trainee

BlueCross BlueShield of Tennessee -
Chattanooga, TN

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Job Details

Full-time
2 days ago

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED
Customer support
Typing

Full Job Description

BCBST is looking for a dedicated Customer Service Representative to join our Senior Care Customer Service Department. In this role, you will provide vital support to Medicare-eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more. This position demands strong multitasking abilities, as you will need to type and talk simultaneously to document important information.

Our ideal candidate brings experience in customer service, particularly within a medical office setting or working with the senior population. You will excel in this role if you can work independently, demonstrate patience, and possess strong problem-solving skills in a fast-paced environment.

A few details about the class:

The start date for this class is October 12, 2026.
The training will last from 12-14 weeks.
The working hours for the training period are 8:00 am – 4:45 pm EST, with one day on-site for the first half of training & multiple days on-site for the last half of training.
After training concludes, work hours are in a weekly rotating shift where you could be scheduled to work as early as 8:00 AM EST or as late as 9:00 PM EST.
Must live in a 50 miles radius to Chattanooga, TN.

Job Responsibilities

Receiving, investigating and resolving all customer inquiries timely and accurately.
Handling customer service inquiries and problems via the telephone.
Ensuring all customer communication is clearly documented.
Interact through various channels such as Chat, Phone, E-mail and TEAMS.
Educating caller to ensure resolution is achieved on first contact.
Must be able to pass required testing
Participation and attendance are mandatory.
This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules
Work overtime as required

Job Qualifications

Education

High School Diploma or equivalent

Experience

1 year - Experience in a customer service support role is required

Skills\Certifications

Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Proficient oral and written communication skills
Proficient interpersonal and organizational skills
Exceptional time management skills
Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
Independent, Sound decision-making and problem-solving skills
If current employee with the company, must meet minimum performance expectations
Ability to talk and type simultaneously in a clear and concise manner while interacting with customers

Number of Openings Available

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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senior customer service representative jobs in chattanooga, tn

Customer Service Trainee

Sr. Asst, Customer Service

Senior Registered Client Service Associate-Chattanooga, TN

Sr. Technical Services Representative

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