Top 2 Switchboard operator Jobs in Chattanooga, Tn

Telecommunications Dispatch Specialist
Erlanger Health System —Chattanooga, TN
- Weekends as needed
- Hospital
- High school diploma or GED
- Ability to sit for extended periods
8d
CLERICAL SUPPORT - MOUNTAIN VIEW INTERNAL MEDICINE
GALEN MEDICAL GROUP PC —Ooltewah, TN
- On call
- OSHA
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
8d

More jobs to discover

Find similar jobs that you might be interested in.

CLERICAL SUPPORT - MOUNTAIN VIEW INTERNAL MEDICINE
GALEN MEDICAL GROUP PC —Ooltewah, TN
Receives telephone messages via telephone and/or fax from the answering service and relays messages to the appropriate parties. Return to Work and School notes.
Quick Apply
8d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Switchboard Operator - Part Time
Bass Pro Shops —Columbus, OH
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Qualified individuals with known disabilities may be entitled to reasonable…
$14.00 - $16.75 an hour
Night Auditor
Middletown Hotel Management —Columbus, OH
Prior front desk or hotel experience preferred. Knowledge of hotel amenities and ability to provide clear directions to guests.
$16 - $17 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for switchboard operator in chattanooga, tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

switchboard operator jobs near chattanooga, tn

Internal Medicine Physician jobs in Bowling Green, KY

Internal Medicine Physician jobs in Corpus Christi, TX

Internal Medicine Physician jobs in Baltimore, MD

Internal Medicine Physician jobs in Maryland

Family Medicine Pa jobs in New York, NY

Child Life Specialist jobs in Maryland

Telecommunications Specialist jobs in Seattle, WA

Telecommunications Specialist jobs in Hawaii

Rn Clinical Documentation Specialist jobs in Houston, TX

Telecommunications Specialist jobs in California

Telecommunications jobs in North Carolina

Telecommunications Dispatch Specialist

Erlanger Health System -
Chattanooga, TN

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Operator switchboards
Phone communication
High school diploma or GED
Clinical data entry
Telephone systems
Typing
Office phone management
Quality data entry
Customer data entry

Full Job Description

Telecommunications Dispatch Specialist (47751) -Erlanger Baroness Hospital Chattanooga, TN

Telecommunications Dispatch Specialist

Regular - Non-exempt - Full-time - Standard Hours 37.5

Description

Job Summary:
A Telecommunications Dispatch Specialist employed by Erlanger Health System is responsible for answering all in-bound calls to the main system phone numbers as well as calls for emergency, security and maintenance. The TDS acts as the telephone Operator and Dispatcher for the Health System. In addition to telephone and radio communication, the Communication Specialist also monitors alarms, supports pagers and handles patient valuables. The TDS must appropriately route callers, communicate emergencies and dispatch the needed staff as well as keep a detailed record of the event. Responsibilities also include retrieval of patient/caller information from various transmittal modes and entering pertinent data into a computerized system as well as forwarding information to appropriate professionals via multiple communication routes. May perform clerical support to include mail, copying and other clerical duties as assigned.

Education:
Required:

High school diploma or its equivalent in educational achievement

Preferred:

Some college

Experience:
Required:

Computer competency including data entry, ability to type and familiarity with other electronic office equipment.
Experience answering multiple lines/switch board experience and phone customer service.

Preferred:

Security/maintenance dispatch, operator or call center experience.
One year experience in the medical field using medical terminology.
Experience with Hospital code systems and radio communications.

Position Requirement(s): License/Certification/Registration
Required:

Preferred:

Department Position Summary:

Operates a Computer Telephone Integrated Switchboard and other communication equipment to provide various types of communications throughout the Health System.
Switchboard operations include but are not limited to answering, disseminating, transferring and/or conferencing the following types of general calls: employee, physician, department and patient.
Performs data entry and completes various forms and logs as needed. Provide training to new hires as needed. Performs data entry and completes various forms and logs as needed.
Performs a broad range of duties including but not limited to dispatching and other communication support for Security, Engineering, Guest Services, Administrative Representatives and all other users of the EHS two-way radio system.
Provides support for EHS paging system.
Monitors various security and environment management alarm systems.
Provides assistance for securing patient valuables.
Must be able to work and communicate with the public and various coworkers and other hospital staff. Always poised, courteous, professional and maintains good telephone presence. Must possess good customer service skills and ability to make logical decisions in timely manner under stressful circumstances.
Must possess the ability to learn proper switchboard & 2-way radio communication techniques.
Ability to work in high volume, fast-paced environment under time and material sensitive conditions. Must be able to sit in a confined position for long periods of time. Must be flexible to work varied shifts and days, including weekends and holidays as needed to provide 24 hours/7-days per week service.
Other duties as assigned.
The employee must be able to enter patient/caller data into the computerized system. Demonstrates the ability to organize and complete high volume workload accurately with minimal supervision. Requires high levels of concentration for extended periods of time.
Ability to demonstrate customer-oriented priorities with poise, pleasing personality, excellent phone etiquette, and courtesy
Ability to determine emergency conditions and respond quickly and calmly according to proper procedures. Normal hearing and vision required.
Ability to operate office copier, facsimile, printer, computer, pagers, and telephone.
Ability to recognize emergent calls and handle appropriately.

- Ability to relate and communicate well with people on broad -socioeconomic and professional continuums.
Ability to perform duties while ensuring confidentiality and privacy for the caller and patient.

Work with Nurses and department leads/managers and call center staff for continuous quality improvement.
Accesses reports and collects data as required.

- **PLEASE NOTE** - This role is considered an essential role. You will be required to report to work regardless of inclement weather or other potential factors

Apply Now

Refine Your Search

switchboard operator jobs in chattanooga, tn

Telecommunications Dispatch Specialist

CLERICAL SUPPORT - MOUNTAIN VIEW INTERNAL MEDICINE

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for switchboard operator in chattanooga, tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected