Top 64 Ticket manager Jobs in Chattanooga, Tn

Customer Service Rep
M&M Industries, Inc. —Chattanooga, TN
- Full-time
- 5 years
- ERP systems
- Administrative experience
Quick Apply
CX Manager
LegacyBox —Chattanooga, TN
- Full-time
- Mid-level
- 21 years or older
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
Travel Sales Manager
RenewaSkin Spa —Chattanooga, TN
- $3,000 a month
- Full-time
- Mid-level
- Driver's License
Quick Apply
General Manager – Integration- Langley
Amstill Roofing —Chattanooga, TN
- $110,000 - $140,000 a year
- Full-time
- Construction site
- 5 years
- Office
Quick Apply
Event Staff
SILVERDALE BAPTIST ACADEMY —Chattanooga, TN
- Part-time
- Serving
- High school diploma or GED
- Conflict management
Server
Miller's Ale House —Chattanooga, TN
- 18 years or older
- Communication skills
- Entry level
- Health insurance
To-Go Specialist
Miller's Ale House —Hixson, TN
- Part-time
- 18 years or older
- Restaurant
- Communication skills
- Health insurance
Bartender
Miller's Ale House —Hixson, TN
- Part-time
- Bar
- 18 years or older
- Communication skills
- Health insurance
Expeditor
Miller's Ale House —Chattanooga, TN
- 18 years or older
- Restaurant
- Communication skills
- Health insurance
Sales Associate or Sales Manager
Tire Discounters —Chattanooga, TN
- $40,000 - $75,000 a year
- Mid-level
- Driver's License
- US work authorization
- Paid training
Quick Apply
8d
Warehouse Assistant
BLACKHAWK INDUSTRIAL OPERATING CO —Chattanooga, TN
- $17.50 - $18.00 an hour
- Full-time
- Customer service
- Computer literacy
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Guest Experience - Associate
SSA Group —Chattanooga, TN
- $14 an hour
- Part-time
- Sanitation
- No experience needed
- 21 years or older
- Paid holidays
- 401(k)
Quick Apply
Work Ready Internship & Job Development Coordinator
Signal Centers —Chattanooga, TN
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
- Paid training
- Health savings account
Quick Apply
Admissions Partner (PT)
Rock City Enterprises —Lookout Mountain, GA
- $13.25 - $13.50 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
General Manager
Camarillo Fitness Management Holdings LLC —Chattanooga, TN
- $55,000 - $63,000 a year
- Weekends as needed
- CPR Certification
- Inventory management
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
4d
Team Member
Jack's —Chattanooga, TN
- $7.25 - $11.00 an hour
- Part-time
- Quick service & fast food restaurant
- Food service experience
- Entry level
- Paid training
- Health insurance
2d
Assistant General Manager
Twin Peaks —East Ridge, TN
- $55,000 - $75,000 a year
- Full-time
- Bar
- Spanish
- Sales
Quick Apply
Retail Key Holder - Part-Time
The Vitamin Shoppe —Chattanooga, TN
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
- Wellness program
- Commuter assistance
6d
Kitchen Manager
Texas Roadhouse —Chattanooga, TN
- Full-time
- Mid-level
- Restaurant
- Kitchen
- Profit sharing
- Paid parental leave
Server - The Landing Social House
Schulte Hospitality Group —Chattanooga, TN
- $16 - $17 an hour
- Background check
- Pass drug screening
- Hotel
- Paid parental leave
- Paid holidays
Quick Apply
10d

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ticket manager jobs near chattanooga, tn

Customer Service Rep

M&M Industries, Inc. -
Chattanooga, TN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Customer returns handling
Administrative experience
High school diploma or GED

Full Job Description

At M&M Industries, we take pride in producing high-quality plastic packaging solutions that make a difference in everyday life. The Customer Service Representative II provides advanced customer support to ensure satisfaction throughout the order lifecycle. This position serves as the primary point of contact for assigned customers—managing communications, processing orders, resolving issues, and collaborating across departments to deliver a seamless customer experience.
The Customer Service Representative II is responsible for accurately entering and maintaining customer orders, proactively communicating about production and shipping updates, and resolving inquiries related to pricing, billing, or quality. This role also supports improvement initiatives and helps maintain positive customer relationships through professionalism, responsiveness, and attention to detail.

Key Responsibilities:

Accurately read and enter customer purchase orders into the system for production.
Maintain a full understanding of customer pricing structures, products, and order history.
Update customer orders upon request, including changes to quantities, dates, or product details.
Partner with Production Planning to assist with customer requests related to ship dates, cancellations, or order adjustments.
Collaborate with the Art Team to support SKU and decoration changes.
Respond promptly and professionally to customer calls, emails, and website chats.
Attend daily production and logistics meetings to stay informed on orders and provide customer updates.
Process customer claims and returns; coordinate with the Quality Team to resolve issues.
Maintain and manage Freshdesk tickets—our primary application for tracking customer communications and service activities.
Produce customer-specific reports upon request.
Investigate and resolve invoice and freight discrepancies in collaboration with Accounting.
Accurately invoice all completed customer orders daily.
Provide Reception coverage as needed (including lunch coverage each week).
Support team initiatives and take on additional responsibilities as assigned by the Customer Service Manager or Director.

Competencies (Knowledge/Skills/Abilities):

Proficient in Microsoft Office Suite, including Excel and PowerPoint.
Strong verbal and written communication skills.
Exceptional attention to detail and accuracy.
Ability to manage multiple priorities and meet deadlines under pressure.
Highly organized with strong follow-through.
Consistently professional and positive service attitude.
Demonstrated ability to work collaboratively across departments.
Capable of working independently with minimal supervision.
Advanced Excel skills with the ability to generate customer reports.

Education:

High School Diploma or equivalent (required)

Experience:

Minimum 5 years of administrative and customer service experience required.
Experience in a manufacturing or distribution environment preferred.
Proficiency in ERP systems and customer ticketing platforms (Freshdesk experience a plus).

Quick Apply

Refine Your Search

ticket manager jobs in chattanooga, tn

Customer Service Rep

CX Manager

Travel Sales Manager

General Manager – Integration- Langley

Event Staff

Server

To-Go Specialist

Bartender

Expeditor

Sales Associate or Sales Manager

Warehouse Assistant

Guest Experience - Associate

Work Ready Internship & Job Development Coordinator

Admissions Partner (PT)

General Manager

Team Member

Assistant General Manager

Retail Key Holder - Part-Time

Kitchen Manager

Server - The Landing Social House

I want to receive the latest job alert for ticket manager in chattanooga, tn

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