Top 13 Client services associate Jobs in Chattanooga Tn

Client Support Representative
Mike Collins & Associates, Inc. —Chattanooga, TN
- From $45,000 a year
- Full-time
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Client Service Associate-Chattanooga, TN
Raymond James Financial, Inc. —Chattanooga, TN
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Health insurance
Client Services Administrator
Wealthbright Advisors —Chattanooga, TN
- From $20 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
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13d
PC Client Specialist
First Horizon Bank —Chattanooga, TN
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
8d
Retail Sales/Customer Service Associate
Batteries Plus Bulbs - Wiliams Batteries LLC. —Chattanooga, TN
- $19.50 - $21.00 an hour
- Full-time
- Basic math
- Cash register
- Power tools
- Health insurance
- Dental insurance
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10d
Client Consultant
Chattanooga Shoe Company —Chattanooga, TN
- $15 - $20 an hour
- Part-time
- Background check
- Merchandising
- In-person
- Employee discount
- Flexible schedule
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Client Specialist
Talbots —Chattanooga, TN
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
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Sales - Customer Service Rep I, Walker County
Georgia Farm Bureau —LaFayette, GA
- Computer literacy
- Office
- High school diploma or GED
Client Integration Specialist (Pharmacy Benefits)
Ventegra —United States
- $28 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d
Support Associate, Client Services
Knipper HEALTH —United States
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Health insurance

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Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
Field incoming calls, emails, faxes, and correspondence. We aim to provide the best client experience possible through setting and then exceeding client…
$60,000 - $70,000 a year
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Client Relations Specialist - Fast Track Opportunity to Freight Broker
C.H. Robinson —Grandview Heights, OH
In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. 401(k) with 6% company matching.
$19.23 - $38.47 an hour

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Client Support Representative

Mike Collins & Associates, Inc. -
Chattanooga, TN

Quick Apply

Job Details

Full-time
From $45,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

MCA, a New Charter company, is looking for a Customer Support Representative to join our hard-working, high-performing team. The Customer Support Representative will report to the Director of Customer Support and will be responsible for coordinating service for their designated accounts and ensure that all aspects are handled efficiently and effectively with superior levels of customer service. In addition, the Customer Support Representative will work with multiple departments including technicians, warehouse personnel, inventory, and sales to ensure that all customer service issues are addressed. We are looking for a driven strong communicator with an excellent administrative and customer service background.

Primary Responsibilities

Maintain excellent customer service responsiveness in all areas and ensure follow through.
Actively support customer service team to ensure all tasks are handled promptly.
Ensure that customers are contacted within service level expectations.
Make sure all SLA’s are met or exceeded for contracted customers.
Constantly look at ways to improve processes to provide the highest level of customer satisfaction.
Ensure that all old calls are followed up on and processed timely.
Make certain information is clearly communicated to technicians through the ticketing system.
Validate the warehouse is processing all shipments in a given day and that they have all the information correct to handle service calls correctly.
Communicate with Director of Customer Support and other departments any pertinent information to their accounts to keep them involved when needed in service-related issues.
Process all assigned account invoices and ensure that calls are closed/billed correctly.
Develop relationships with customers and follow through on all issues until resolved to complete satisfaction.

Preferred Skills & Experience

Effective Planning, Organization, Documentation, and Communication Skills
Ability to use a personal computer and proficient in various software packages including all Microsoft Office Products & Adobe
Strong Written and Verbal Communication Skills
Willingness to accept ownership and be held accountable
Must be a team player and be able to provide direction and support to other team members
Establish priorities, work independently, and proceed with objectives with little supervision.
Handle and resolve recurring problems
Bachelor’s Degree preferred or equivalent work experience

Preferred Attributes

Highly organized and process driven.
Affinity for technology.
Strong integrity with the ability to work in a highly confidential manner.
Collaborative and flexible with a consultative mindset.
Precise and detailed, delivering consistently high-quality results.
Comfortable in a balance of tactical and strategic focus.
Servant hearted with a focus on improving the lives of our customers in every action and interaction.

Benefits and Compensation

Medical and Dental Insurance Benefits
401(k) with company matching
Responsible Time Off policy
Salary range starting at $45,000 depending on experience

MCA, a New Charter Technologies company, provides a fast, energetic work environment for those seeking technology careers in Chattanooga. We’re a top technology services provider in the Chattanooga area with a national reputation. We believe people are our most valuable assets so we’re passionate about retaining and developing the best talent available. But more than that, we’re a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.

We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential. In fact, we like to think working at MCA is more than just a job. We believe business isn’t just about profitability. Having fun is also essential on the way to success. So, we celebrate achievements. We laugh a lot. We treat one another like family, always supporting each other, and we try not to take ourselves too seriously.

MCA, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. MCA recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Quick Apply

Refine Your Search

client services associate jobs in chattanooga tn

Client Support Representative

Client Service Associate-Chattanooga, TN

Client Services Administrator

PC Client Specialist

Retail Sales/Customer Service Associate

Client Consultant

Client Specialist

Sales - Customer Service Rep I, Walker County

Client Integration Specialist (Pharmacy Benefits)

Support Associate, Client Services

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