Top 21 Concierge Jobs in Chattanooga Tn

Customer Service Concierge Agent
LegacyBox —Chattanooga, TN
- Full-time
- Computer literacy
- Pass drug screening
- 21 years or older
- Paid parental leave
- Health savings account
Quick Apply
4d
Orthodontic Front Desk Concierge/Treatment Coordinator- Full Time
Greater Chattanooga Orthodontics —Chattanooga, TN
- $18 - $24 an hour
- Full-time
- Spanish
- Dental office
- English
- Profit sharing
- Health insurance
Quick Apply
1d
Concierge
Garden Plaza of Greenbriar Cove —Collegedale, TN
- Call employer
- Microsoft Word
- Microsoft Excel
- High school diploma or GED
Quick Apply
11h
Patient Experience Concierge
Foundation MedAesthetics —Chattanooga, TN
- Full-time
- Mid-level
- Organizational skills
- Communication skills
Quick Apply
Special Response / Flex Security Officer
GardaWorld Security Services U.S. —Chattanooga, TN
- $16 an hour
- Weekends as needed
- Background check
- Customer service
- Military
- Paid holidays
- Disability insurance
Quick Apply
7d
Sales Concierge
Bolt Farm Treehouse —Whitwell, TN
- $20 - $26 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Client Services Associate
SPS North America —Chattanooga, TN
- Office
- High school diploma or GED
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
1d
2nd Shift Concierge
Resort Lifestyle Communities —Chattanooga, TN
- $16 - $17 an hour
- Full-time
- Serving
- Clean driving record
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
2d
Retail Part Time Store Associate
Office Depot —Chattanooga, TN
- $9.49 - $12.10 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
Night Auditor
Sonesta Select —Chattanooga, TN
- $14 - $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
Customer Service Associate / Outfitter
Sportsman's Warehouse —Chattanooga, TN
- $11 an hour
- Part-time
- No experience needed
- High school diploma or GED
- Cleaning
- Wellness program
- Health insurance
11d
Client Specialist
Talbots —Chattanooga, TN
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Guest Service Manager
FAIRFIELD INN & SUITES - CHATTANOOGA —Chattanooga, TN
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
Quick Apply
10d
Copy and Print Center Associate - Part time
Office Depot —Chattanooga, TN
- $10.02 - $13.33 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Commuter assistance
- Health savings account
Mall Security Officer
GardaWorld Security Services U.S. —Chattanooga, TN
- $16 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
10d
Part Time Store Associate
Office Depot —Fort Oglethorpe, GA
- $9.78 - $13.82 an hour
- Part-time
- Computer literacy
- No experience needed
- High school diploma or GED
- Commuter assistance
- Health savings account
Sales Associate - CycleBar
Xponential Fitness —Chattanooga, TN
- $12 an hour
- Part-time
- Hospitality
- Computer literacy
- English
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Orthodontic Front Desk Concierge/Treatment Coordinator- Full Time
Greater Chattanooga Orthodontics —Chattanooga, TN
This person is responsible for welcoming patients, managing the schedule, handling incoming calls, verifying insurance, and supporting the team with…
$18 - $24 an hour
Quick Apply
1d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns…
$20 - $22 an hour
Quick Apply
Membership Concierge II
Life Time —Columbus, OH
Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition. High School graduate or equivalent.

Show more jobs in cities nearby

I want to receive the latest job alert for concierge in chattanooga tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

concierge jobs near chattanooga tn

Customer Service Representative jobs in Chattanooga, TN

Concierge jobs in Chattanooga, TN

Front Desk Coordinator jobs in Chattanooga, TN

Security Officer jobs in Chattanooga, TN

Client Services Associate jobs in Chattanooga, TN

Retail Sales Associate jobs in Chattanooga, TN

Sales Associate jobs in Chattanooga, TN

Night Auditor jobs in Chattanooga, TN

Customer Service Representative jobs in Bradenton, FL

Delta Customer jobs in Charlotte, NC

Customer Service Representative jobs in West Jefferson, NC

Customer Service Representative jobs in The Woodlands, TX

Bottle Service jobs in Baton Rouge, LA

Patient Access Representative jobs in Orlando, FL

Customer Service Representative jobs in Colorado

Work From Home Customer Service jobs in Arlington, TX

P&c Insurance Agent Remote jobs in Pennsylvania

Guest Service Agent jobs in Boise, ID

Guest Service Agent jobs in Palm Desert, CA

Guest Service Agent jobs in New York, NY

Customer Service Concierge Agent

LegacyBox -
Chattanooga, TN

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Live chat
Computer operation
Google Sheets
Google Docs
Google Drive
Email customer support
Texting/chatbox tools
Phone communication
Computer literacy
Slack
De-escalation techniques
Conflict de-escalation
Incident Escalation
Customer relationship management
Emotional safety support
Collaborative technology platforms
Gmail
Escalation handling
Technical Proficiency
Client interaction via phone calls

Full Job Description

Benefits

Career growth: we’re a fast-growing organization and we promote from within; this role is a launchpad, not a landing spot
Performance bonus opportunities up to $700 during peak season
Medical, dental, vision, HSA, and short-term disability, 30-day waiting period
401K with employer match, 6-month waiting period (must be 21+)
80 hours PTO annually, accrued bi-weekly
Paid parental leave (maternity and paternity) after 1 year of employment
Performance, attendance, anniversary, and birthday perks
Unlimited fresh coffee and fruit all day

About this Role

At Legacybox, we don’t hire customer service reps. We hire brand ambassadors who happen to be great at customer service.

Legacybox exists to honor the trust families place in us by reclaiming their most meaningful moments from aging media so they can be watched, shared, and preserved forever. Every email you write, every call you take, every chat you handle is a moment where a family has put their irreplaceable memories in our hands. We take that seriously, and so do you.

You are empathetic, calm under pressure, a natural problem solver, and you write with warmth and precision. You are as comfortable de-escalating a frustrated customer as you are spotting a process gap and flagging it for the team. You want to do more than answer tickets; you want to help build something.

What You’ll Do

Own customer interactions across phone, email, and live chat; phone is our most important channel and the one where our brand shows up most personally; every interaction, regardless of channel, should be warm, complete, and on-brand
Read the room: calibrate tone and urgency to the customer’s emotional state, not a script
Resolve issues on the spot; when escalation is needed, submit Tier 2 requests that are detailed, accurate, and actionable
Master our order management systems to handle account changes, order tracking, billing questions, and fulfillment inquiries efficiently
Maintain deep product knowledge across Legacybox to give confident, accurate answers to any customer
Identify recurring friction points and surface them proactively. We want root fixes, not repeat tickets
Represent the brand with every word you write: you are not a support agent, you are a concierge
Contribute to a culture of improvement: share ideas, flag gaps, and help us raise the bar

What We’re Looking For

Required:

Exceptional written communication skills: clear, warm, and professional; free of jargon, reflexive openers, and filler language
Exceptional verbal communication skills and phone etiquette — confident, composed, and human on the phone; you know how to listen, how to de-escalate, and how to leave someone feeling taken care of
Fast, accurate typing; you can keep up with live chat and high-volume email without sacrificing quality
Sound judgment: you know when to act, when to escalate, and how to handle ambiguity without a playbook
Creative problem solving — you find the yes before you reach for the no
Proficiency with web-based tools and productivity software; comfortable learning new platforms quickly
Working knowledge of Google Suite (Docs, Sheets, Gmail, Drive)
Experience with or ability to quickly master: Gorgias (or similar CRM), Aircall, Slack
1+ years of customer-facing work experience, or an Associate’s degree
18+ years old
Must pass drug test and state, federal, and criminal background check

A strong plus:

Hotel, hospitality, or concierge experience — you already know what “going above and beyond” actually looks like
Sales experience and acumen — you understand how to listen for needs, build trust, and guide a customer toward the right decision without pressure
Mac computer proficiency

What Success and Growth Look Like

This is a performance-driven role. We measure what matters and we invest in people who consistently hit the bar. You’ll be expected to maintain strong results across three dimensions:

Tickets per hour (TPH) — you manage your time well and work efficiently through volume without cutting corners on quality
Customer satisfaction (CSAT) — the people you help feel genuinely helped; scores reflect real experiences, not just resolved tickets
Quality assurance (QA) — your responses are evaluated against our voice and brand standards; you meet or exceed the benchmark consistently

We are a fast growing business. It’s likely you might be one of our future leaders on the team.

Who You Are

You genuinely care about the person on the other end of the conversation — your tenth call of the morning feels the same as your first
You’re self-motivated and don’t need to be managed into doing good work
You take ownership — when something goes wrong, you fix it; you don’t deflect
You are organized, detail-oriented, and reliable: you show up, on time, prepared
You can hold a high standard while moving fast — volume and quality are not in conflict for you
You maintain a positive, professional attitude even on hard days
You think beyond your queue: you want to understand the business and help improve it
You embrace change and stay steady when things shift

Legacybox is an Equal Opportunity Employer

Ship Quickly & Often · Deliver Intentional Experiences · Keep It Simple · Build Relationships · Always Be Improving · Be Above Reproach

7gO9wV1wpN

Quick Apply

Refine Your Search

concierge jobs in chattanooga tn

Customer Service Concierge Agent

Orthodontic Front Desk Concierge/Treatment Coordinator- Full Time

Concierge

Patient Experience Concierge

Special Response / Flex Security Officer

Sales Concierge

Client Services Associate

2nd Shift Concierge

Retail Part Time Store Associate

Night Auditor

Customer Service Associate / Outfitter

Client Specialist

Guest Service Manager

Copy and Print Center Associate - Part time

Mall Security Officer

Part Time Store Associate

Sales Associate - CycleBar

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for concierge in chattanooga tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected