Top 135 Customer success specialist Jobs in Chattanooga Tn

Customer Relations Specialist - Chattanooga
Urbanex Pest Control —Chattanooga, TN
- $16 - $22 an hour
- Full-time
- Background check
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
3d
Administrative Specialist
Prestige Sales Company —Chattanooga, TN
- Full-time
- Mid-level
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Licensed Health Insurance Agent
MyPlanAdvocate —Tennessee
- $65,000 - $85,000 a year
- Full-time
- Remote
- Mid-level
11d
Corporate Account Development Manager
FitzMark —Chattanooga, TN
- Full-time
- Office
- Bachelor's degree
- Travel
- Free parking
- Paid training
Quick Apply
Customer Service Specialist
Sherwin-Williams —Chattanooga, TN
- $16.88 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Aesthetic Consultant & Patient Success Specialist
True Dental - Chattanooga —Chattanooga, TN
- From $25 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Mileage reimbursement
- Paid time off
Quick Apply
10d
Leasing Consultant
Hawthorne Residential Partners —Chattanooga, TN
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Paid parental leave
Quick Apply
11d
Clinical Specialist, Cranial & Spinal Technologies - Chattanooga, TN
Medtronic —Chattanooga, TN
- $76,000 - $114,000 a year
- Weekends as needed
- Surgery
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Community Specialist, Channel Retail
Apple —Chattanooga, TN
- Overtime
- Merchandising
- 1 year
- Reliable transportation
12d
EP Mapping Specialist, CAS- Chattanooga
Medtronic —Chattanooga, TN
- $120,000 - $125,000 a year
- Full-time
- Remote
- Nursing
- Customer service
- Ability to walk for extended periods
- Health savings account
- Employee stock purchase plan
Part Time Community Navigator Chattanooga, TN
Ounce of Care —Chattanooga, TN
- $24 - $28 an hour
- Part-time
- Spanish
- Outdoor work
- Entry level
Quick Apply
Chattanooga, Tennessee- Community Leasing Specialist (Multifamily & Affordable Housing)
Columbia Residential —Chattanooga, TN
- Inventory management
- Office
- Residential
- AD&D insurance
- Paid holidays
10d
Product Development Specialist
Gold Bond Inc. —Hixson, TN
- From $55,000 a year
- Sales
- Mid-level
- High school diploma or GED
Quick Apply
4d
Client Specialist
Talbots —Chattanooga, TN
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Account Receivable Specialist II
Transport Enterprise Leasing —Chattanooga, TN
- $25.00 - $26.50 an hour
- Mid-level
- Office
- Finance
- Paid holidays
- Tuition reimbursement
Contract Renewal Representative
The Kendall Group, Inc. —Chattanooga, TN
- Full-time
- Mid-level
- Office
- Microsoft Office
6d
Supply Chain Strategy Specialist (Onsite In Dayton, TN)
La-Z-Boy Inc. —Chattanooga, TN
- Full-time
- Office
- Residential
- SQL
- Paid holidays
- Health insurance
Quick Apply
13d
Account Executive
Mike Collins and Associates —Chattanooga, TN
- Full-time
- Mid-level
- Quality control
- Communication skills
- Health insurance
- Dental insurance
HR - Organizational Development Specialist - Full Time
Erlanger Health System —Chattanooga, TN
- Full-time
- Nursing
- RN License
- Hospital
Inventory Control Specialist
Elder's Ace Hardware —Chattanooga, TN
- Full-time
- Training & development
- Entry level

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Customer Relations Specialist - Chattanooga

Urbanex Pest Control -
Chattanooga, TN

Quick Apply

Job Details

Full-time
$16 - $22 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Productivity software
Customer data entry

Full Job Description

Customer Relations Specialist

About Urbanex

Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to

providing superior service and building a culture of growth, development, and teamwork.

From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14

locations across the country. We're not just about eliminating pests; we're about building

relationships and exceeding customer expectations. Our technicians are friendly,

courteous, and always go the extra mile, as evidenced by our customer testimonials.

At Urbanex, people are our most valuable asset. We invest in training, offer career

development opportunities, and foster a supportive, inclusive work environment where

everyone can thrive. If you're looking to join a company that values its employees and is

committed to making a difference for our customers, Urbanex might be the perfect fit for

you!

Our Core Values

Play Like a Champion: We choose resilience, positivity, and determination, even when

it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and

pursue excellence in every situation.

Unwavering Character: We choose to do the right thing, regardless of the

consequences. We always show up wholeheartedly, embracing vulnerability and

inspiring others by being a good person.

Commit to Better: We wake up every day with the relentless desire to become better.

We face adversity head-on and inspire others to relate to challenges as opportunities for

growth.

Wholehearted Connection: We root for one another in success and failure. We build a

community where everyone feels seen, supported, and valued. We meet people where

they are and believe building bridges is better than burning them.

Belief is Contagious: We rise up by inspiring hope, giving people the freedom to

explore the journey of growth, and rewarding those with the courage to act on their

infinite potential,

About the Role

As a Customer Relations Specialist, you'll be the first point of contact for our customers at

our Fort Worth branch, playing a vital role in ensuring their satisfaction and

contributing to the branch's success. You will be a customer advocate, addressing

concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,

manage their time effectively, and prioritize a broad set of responsibilities. You will need to

be reliable, honest, hardworking, and maintain a high level of professionalism in all

interactions. Excellent communication skills, both written and verbal, are essential. This is

an in-office position.

Responsibilities

Answer incoming calls with enthusiasm and professionalism.

Schedule and reschedule service appointments, ensuring efficient routing and

technician availability.

Process customer payments accurately and securely, maintaining detailed records

in our CRM system.

Respond promptly and professionally to customer inquiries via phone, email, and

SMS.

Proactively follow up with customers to ensure their satisfaction and address any

concerns.

Educate customers about Urbanex's services, the importance of ongoing pest

control maintenance, and any available promotions.

Collaborate with branch managers and technicians to coordinate service routes

and resolve customer issues efficiently.

Handle customer retention tasks, including addressing concerns that might lead to

cancellations and proactively rescheduling appointments.

Provide feedback to branch managers on customer trends and issues to help

improve service delivery and identify areas for growth.

Assist branch managers with various tasks and projects as needed, demonstrating

flexibility and a willingness to support the team.

Maintain accurate and up-to-date customer records in our CRM system.

Qualifications

Strong customer service skills with a passion for helping others and resolving issues

effectively.

Excellent verbal and written communication skills, with the ability to communicate

clearly and professionally.

Exceptional organizational skills and the ability to manage multiple tasks

simultaneously, demonstrating strong time management and prioritization skills.

Solid problem-solving abilities and a knack for finding creative solutions to

customer challenges. A team player mentality with a willingness to collaborate and support colleagues in

a fast-paced environment.

Self-starter with the ability to work autonomously and take initiative.

Adaptability and a willingness to learn new systems and processes.

A positive attitude, strong work ethic, and a desire to contribute to a growing

company.

Proficiency in basic computer skills, including data entry and Microsoft Office Suite.

Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but

not required (we'll train you!).

Must be reliable, honest, and able to maintain a high degree of professionalism at

all times.

Must pass a background check and credit check due to the handling of customer

payments.

What We Offer

Competitive pay ranging from $16 to $22 per hour, based on experience.

Enjoy comprehensive benefits including full medical, dental, and vision coverage, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!

Opportunity to work in a fast-growing company with a strong focus on employee

development.

A supportive, team-oriented work environment where your contributions are valued.

The chance to make a real difference in the lives of our customers by helping them

create a pest-free environment.

Why Urbanex?

Working at Urbanex means being part of a team that's passionate about protecting our

customers' homes and businesses from pests. It means having the opportunity to grow

your skills and advance your career in a supportive and dynamic environment. It means

making a difference in your community, one satisfied customer at a time.

#IST1

Quick Apply

Refine Your Search

customer success specialist jobs in chattanooga tn

Customer Relations Specialist - Chattanooga

Administrative Specialist

Licensed Health Insurance Agent

Corporate Account Development Manager

Customer Service Specialist

Aesthetic Consultant & Patient Success Specialist

Leasing Consultant

Clinical Specialist, Cranial & Spinal Technologies - Chattanooga, TN

Community Specialist, Channel Retail

EP Mapping Specialist, CAS- Chattanooga

Part Time Community Navigator Chattanooga, TN

Chattanooga, Tennessee- Community Leasing Specialist (Multifamily & Affordable Housing)

Product Development Specialist

Client Specialist

Account Receivable Specialist II

Contract Renewal Representative

Supply Chain Strategy Specialist (Onsite In Dayton, TN)

Account Executive

HR - Organizational Development Specialist - Full Time

Inventory Control Specialist

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