Top 330 Director of customer service Jobs in Chattanooga Tn

Managing Director, Head of Philippines
The Cigna Group —Chattanooga, TN
- $203,600 - $339,300 a year
- Online Application
- Remote
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Director of Clinical Operations
One to One Health —Chattanooga, TN
- Full-time
- HIPAA
- Clinic
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Area Director
PF Changs —Chattanooga, TN
- Full-time
- Travel
- Mentoring
- Recruiting
- Paid holidays
- Health insurance
2d
Director of Administration
Summit. Physical Therapy —Chattanooga, TN
- Full-time
- Management
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
Regional Director - East
CBMC INC —Chattanooga, TN
- $94,000 - $127,000 a year
- Full-time
- Up to 50% travel
- Sales
- 5 years
- Paid holidays
- Disability insurance
Director of Clinic ICM Operations
One to One Health —Chattanooga, TN
- Full-time
- 7 years
- Writing skills
- English
- Paid time off
Quick Apply
Director of Field Operation
Metro Plumbing Heating and Air —Chattanooga, TN
- $100,000 - $150,000 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Foster Care Program Director
Clarvida —Chattanooga, TN
- $50,000 a year
- Full-time
- Background check
- Up to 50% travel
- Master's degree
- Continuing education credits
- Mileage reimbursement
Quick Apply
10d
RN Assistant Director of Nursing
Caris HealthCare —Chattanooga, TN
- $76,000 - $84,000 a year
- Nursing
- RN License
- Computer literacy
- Paid training
- Mileage reimbursement
Quick Apply
Physical Therapist Clinic Director - $20,000 Sign-On Bonus
Benchmark Physical Therapy —Trenton, GA
- $85,000 - $105,000 a year
- Part-time
- Management
- Physical & Rehabilitation Medicine
- Outpatient experience
- Paid holidays
- Health insurance
Quick Apply
Director of Nursing (DON)
Soddy-Daisy Healthcare Center —Soddy-Daisy, TN
- Full-time
- RN License
- Senior level
- Communication skills
- Retirement plan
Quick Apply
13d
Physical Therapist Clinic Director - $20,000 Sign-On Bonus
Benchmark Physical Therapy —Jasper, TN
- $85,000 - $105,000 a year
- Part-time
- Physical & Rehabilitation Medicine
- Outpatient experience
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Director of Social Services
Confidential —Walker County, GA
- $70,000 - $75,000 a year
- Full-time
- Skilled nursing facility
- Management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Physical Therapist Clinic Director
Benchmark Physical Therapy —Fort Oglethorpe, GA
- $85,000 - $105,000 a year
- Part-time
- Management
- Physical & Rehabilitation Medicine
- Outpatient experience
- Paid holidays
- Health insurance
Quick Apply
Life Enrichment Director
Morning Pointe Senior Living —Rossville, GA
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
Sales Director
Hickory Valley Retirement —Chattanooga, TN
- $55,000 - $70,000 a year
- Full-time
- Children
- Reliable transportation
- Senior level
- Health savings account
- Health insurance
Quick Apply
Wellness Director
StoryPoint —Chattanooga, TN
- Weekends as needed
- Mid-level
- Travel
- Leadership
- Health insurance
- Dental insurance
Quick Apply
RN Director of Nursing
Life Care Center of Hixson —Hixson, TN
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Director, Compensation Programs
Unum Group —Chattanooga, TN
- $89,900 - $169,900 a year
- Full-time
- 7 years
- Analysis skills
- Math
- Loan repayment program
- Disability insurance
Director - Strategic CX Designer
Unum Group —Chattanooga, TN
- $109,100 - $224,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Loan repayment program
- Disability insurance
12d

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Managing Director, Head of Philippines

The Cigna Group -
Chattanooga, TN

Apply Now

Job Details

Full-time
$203,600 - $339,300 a year

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Smoking cessation program
Vision insurance
Life insurance

Qualifications

Operations transformation
Global team management
Regulatory affairs
Developing strategic business plans
Leading team collaboration initiatives
Operational excellence initiatives
International corporation experience
Cross-functional team management
General management
Cross-functional communication

Full Job Description

Job Type: Full-Time
Reports To: Senior Executive Leadership within Client and Customer Experience (U.S.-based)

NOTE: This role will be an expatriate assignment in our new site in the Philippines for 3-4 years. Candidates must be willing to relocate during the assignment.

Job Description Summary

Primary Purpose of the Role

The Site Executive Leader will serve as the senior-most leader for our operations in the Philippines, with full accountability for the site’s day-to-day performance, long-term strategic growth, and cultural alignment with U.S. operations. This role has both operational and ambassador responsibilities for establishing a high-performing, culturally connected site while navigating the complexities of local governance, market dynamics, and geopolitical risk.

Key Responsibilities

Operational Leadership

Oversee all aspects of site operations, ensuring performance, compliance, and employee engagement.
Establish and maintain a strong cultural bridge between the Philippines site and U.S. headquarters.
Drive operational excellence, continuous improvement, and service delivery aligned with enterprise goals.
Lead with autonomy and sound judgment in a time zone-disconnected environment.

Strategic Growth & Development

Develop and execute long-term strategies for site expansion in partnership with and aligned with the Cigna global capability center strategy, including potential future functions in the Philippines beyond operations.
Act as a General Manager with the foresight and capability to scale operations across multiple business lines.
Build a sustainable leadership pipeline with a long-term goal of transitioning site leadership to a Filipino national.

Governance & External Relations

Serve as the face of the company in the Philippines, representing the organization with government bodies, industry peers, and regulatory agencies.
Monitor and assess geopolitical and regulatory risks; develop mitigation strategies to ensure business continuity.
Influence local industry agendas and contribute to shaping favorable regulatory environments.

Culture & Connectivity

Instill and maintain a culture that mirrors the values and expectations of the U.S. organization.
Ensure alignment between local decision-making and broader enterprise strategies.
Foster a sense of belonging and shared purpose across geographically dispersed teams.

Qualifications & Experience

Required:
- Global Operations Leadership Experience - Proven track record leading large-scale, cross functional operations in a global or regional capacity. 15+ years of leadership, preferably in a call center or service delivery environment or equivalent experience.
- Executive level Strategic Acumen - Demonstrated ability to drive long-term strategy and influence enterprise-wide decisions.
- Cultural Fluency & External Representation - Experience working across cultures and engaging with external stakeholders.
- Expatriate Readiness - Willingness and ability to relocate to Manila, Philippines for 3-4 years; prior international relocation experience preferred.
- Operational Excellence & Transformation - Background in building or scaling operations with a focus on performance, cost efficiency, and service delivery.
- Proven track record of leading complex, cross-functional teams in international settings.
- Deep understanding of U.S. corporate culture and operational models.
- Exceptional judgment, autonomy, and problem-solving skills in ambiguous environments.
- Experience navigating regulatory and labor environments in foreign markets.
Preferred:
- Prior experience working in or with the Philippines or other international markets.
- General Management experience with exposure to multiple business functions.
- Strong government relations experience.

Ideal Candidate Profile

A seasoned executive with U.S. operational experience and a global mindset.
A strategic thinker who can build from the ground up while planning for long-term scalability.
A cultural ambassador who can bridge geographies and foster unity.
A resilient leader capable of navigating ambiguity, complexity, and change.
A global operations leader with the required experience listed above.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 203,600 - 339,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Apply Now

Refine Your Search

director of customer service jobs in chattanooga tn

Managing Director, Head of Philippines

Director of Clinical Operations

Area Director

Director of Administration

Regional Director - East

Director of Clinic ICM Operations

Director of Field Operation

Foster Care Program Director

RN Assistant Director of Nursing

Physical Therapist Clinic Director - $20,000 Sign-On Bonus

Director of Nursing (DON)

Physical Therapist Clinic Director - $20,000 Sign-On Bonus

Director of Social Services

Physical Therapist Clinic Director

Life Enrichment Director

Sales Director

Wellness Director

RN Director of Nursing

Director, Compensation Programs

Director - Strategic CX Designer

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