Top 34 systems analyst Jobs in chattanooga tn

Automation Analyst
HomeServe USA —Chattanooga, TN
- $82,759.65 - $134,867.58 a year
- Call employer
- Mid-level
- Office
- SQL
Quick Apply
Finance Technology Analyst
Tennessee Valley Authority —Chattanooga, TN
- Email
- 7 years
- CPA
- PMP
1d
Application Analyst II PRN
Erlanger Health System —Chattanooga, TN
- Part-time
- Hospital
- HIPAA
- Research
Oracle Systems Analyst - Work Executions
Astec Industries —Chattanooga, TN
- Remote
- Microsoft Excel
- Oracle
- Up to 50% travel
Quick Apply
IT - Systems Administrator - Analyst
Erlanger Health System —Chattanooga, TN
- Full-time
- Hospital
- Customer service
- Research
Systems & Automation Developer
CBMC INC —Chattanooga, TN
- $65,000 - $85,000 a year
- Full-time
- Computer Science
- Computer literacy
- System design
- Paid holidays
- Disability insurance
Workday Systems Functional Analyst (HCM/Payroll) - Full Time - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
IT - Revenue Cycle Application Analyst III - Cadence - Remote
Erlanger Health System —Chattanooga, TN
- Full-time
- Remote
- Computer Science
- Customer service
- 5 years
Application Analyst I
Erlanger Health System —Chattanooga, TN
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
1d
Financial ERP Analyst - PlayCore
PlayCore —Chattanooga, TN
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Mortgage System Analyst (Encompass)
FirstBank —Chattanooga, TN
- Full-time
- Microsoft Excel
- Computer Science
- 5 years
Quick Apply
13d
IT - Revenue Cycle Application Analyst III - Hospital Billing
Erlanger Health System —Chattanooga, TN
- Full-time
- Computer Science
- Hospital
- Customer service
Certified Epicor Kinetic Senior Consultant
Ludwig Solutions, LLC —United States
- From $100 an hour
- Part-time
- Computer Science
- Up to 50% travel
- Inventory management
Quick Apply
IT Clinical Systems Integrator
Specialty Dental Brands —United States
- Full-time
- Up to 50% travel
- Travel
- Senior level
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Software Engineer - Java/J2EE
Unum Group —Chattanooga, TN
As a senior member of the engineering community, you will serve as a subject‑matter expert across applications and technology stacks, providing technical…
$89,400 - $183,500 a year
Software Engineer II - Java/J2EE
Unum Group —Chattanooga, TN
Ensures that the latest project progress is known to the agile team by ensuring Application Lifecycle Management (ALM) tools are up to date and participating in…
$73,300 - $150,500 a year
8d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Solution Consultant
RenaissanceTech —Dublin, OH
This position is responsible for gaining mastery in the use and implementation of software solutions, preparing and delivering training to customers, driving…
$85,000 - $110,000 a year
Quick Apply
Business Systems Analyst II
M/I Homes —Columbus, OH
Bachelor’s degree (B.A./B.S.) or equivalent in specialized training from a four-year college or technical school combined with a minimum of ten years related…
Quick Apply
14d

Show more jobs in cities nearby

I want to receive the latest job alert for systems analyst in chattanooga tn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

systems analyst jobs near chattanooga tn

Technology Analyst jobs in Chattanooga, TN

Developer jobs in Chattanooga, TN

Revenue Cycle Specialist jobs in Chattanooga, TN

Application Analyst jobs in Chattanooga, TN

Systems Analyst jobs in Chattanooga, TN

Erp Analyst jobs in Chattanooga, TN

Workday Hcm Analyst jobs in Dallas, Tx

Healthcare Analyst jobs in Denver, Co

Analyst jobs in Riverside, Ca

Systems Administrator jobs in Akron, Oh

Information Systems Security Officer jobs in Atlanta, Ga

Systems Administrator jobs in Murfreesboro, Tn

Systems Engineer jobs in Las Vegas, Nv

Systems Administrator jobs in Corona, Ca

Systems Administrator jobs in Round Rock, Tx

Technology Analyst jobs in Sarasota, Fl

Information Technology jobs in Bergen County, Nj

Technology Analyst jobs in Hennepin County, Mn

Technology Analyst jobs in Portland, Or

Technology Analyst jobs in Lake Oswego, Or

Automation Analyst

HomeServe USA -
Chattanooga, TN

Quick Apply

Job Details

$82,759.65 - $134,867.58 a year

Qualifications

Automation software
Client relationship development
Client management
Relationship management

Full Job Description

Position Overview:

As the Automation Analyst, you will be a pivotal force in executing business analysis activities for complex, cross-functional, and mission-critical feature delivery, with a specific focus on automation to streamline operations and enhance customer service. Your primary responsibility will be to capture the evolving needs of the business and carefully defining the requirements. You will work daily with the Product Owner(s), the relative Stakeholders and the necessary IT & Telephony teams. This will involve gathering information necessary to model current and future state business processes, documenting business/system requirements, and establishing rules that enable the design and development of solutions focused on automation. This role requires a forward-thinking individual who is excited by the latest technologies and innovations. As an individual you will need to be proactive, self-motivated, and a problem solver.

The Automation Analyst is expected to be a visionary, constantly seeking out and applying the latest technologies and innovations, such as General AI, to drive the digital transformation of business operations and deliver exceptional customer experiences. You will be a role model/mentor for other Automation Analysts within the team, to ensure we are producing high-quality requirements at pace.

Your main goal is feeding the agile scrum team with well-defined and accurately sized work; this will support rapid and consistent delivery to deflect calls away from the contact center, reducing their Average Handle Times (AHT), improve call routing, reducing repeat callers, drive up revenue and improve Save and Sales conversion rates.

Responsibilities:

Apply a broad knowledge of business applications and system software for end-to-end auditing and analysis of key business processes with a focus on identifying opportunities to improve systems availability, reliability, efficiency, performance, and overall service that will lead to direct cost savings.
Work closely with business area liaison or subject matter experts (SME) to scope and determine needs regarding business processes and functionality to draft, finalize, and update business requirements and user stories in alignment with change management procedures, throughout the life of the project.
Work in collaboration with the PO’s to effectively evaluate feature value, technical dependencies, risk, effort to support PI and sprint planning efforts.
Provide advice and support to other less experienced Automation Analysts, acting as a point of contact.
Define and create UAT scenarios using standard methodologies (e.g. use cases, flow charts, etc.); work with business partners and technical staff to assist in problem solving efforts to assure that testing is completed efficiently and timely with high quality outcomes.
Demonstrate understanding of Google Dialogue and effective conversation flows, and associated call analytics tools, to help you to create detailed quality requirements for the enhancement and refinement within conversational AI applications.
Act as a liaison between business units, Application Development, and Application Support staff. Facilitate exceptional communication and knowledge transfer where required to accomplish work more effectively, efficiently, and with increased quality and reliability.
Maintain a level of technical awareness to retain an understanding of emerging and existing technologies and their functional capability.
Utilize business experience and skills to assess and advise on the practicability of alternatives, marrying up technical limitations with operational realities.
Call out risks and proactively mitigate delivery blockers

Essential Functions:

Essential Job Function

% of Time on Function

Automating business processes

35%

Managing the automation demand pipeline

20%

Collaborating with colleagues

30%

Evaluating business processes

15%

Total

100%

Job Requirements:

Bachelor’s degree or equivalent experience preferred.
2-5+ years experience in Business Analysis methodologies and deliverables such as: Business Process Management (BPM), requirements solicitation and documentation (JAD/JAR), Use Cases, ROI analysis, and business case development.
Strong Relationship Management skills; strong client management.
Analytical, inter-personal and presentation skills.
Dynamic individual with the ability to take on multiple initiatives with short timeframes.
Integrate automation workflows into existing business processes and business applications using RPA.
CCBA certification or similar is highly regarded, with additional consideration for candidates possessing in-depth knowledge of the HomeServe industry, its unique processes, and product offerings.
Experience with SQL is a bonus, particularly in the context of analyzing HomeServe business data.
Familiarity with the HomeServe market, competitive landscape, and customer needs is considered an advantage, enabling the candidate to contribute effectively to projects within this domain.

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Salary Range (Norwalk, CT): $101,150.69 - $134,867.58

Salary Range (Chattanooga, TN): $82,759.65 - $110,346.20

Annual Bonus Potential: 10%

HomeServe USA is an equal opportunity employer.

#HUSA #LI-NM1 #LI-ONSITE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

systems analyst jobs in chattanooga tn

Automation Analyst

Finance Technology Analyst

Application Analyst II PRN

Oracle Systems Analyst - Work Executions

IT - Systems Administrator - Analyst

Systems & Automation Developer

Workday Systems Functional Analyst (HCM/Payroll) - Full Time - Remote

Workday Systems Functional Analyst (Finance/Supply Chain) - Full Time - Remote

IT - Revenue Cycle Application Analyst III - Cadence - Remote

Application Analyst I

Financial ERP Analyst - PlayCore

Mortgage System Analyst (Encompass)

IT - Revenue Cycle Application Analyst III - Hospital Billing

Certified Epicor Kinetic Senior Consultant

IT Clinical Systems Integrator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for systems analyst in chattanooga tn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected