Top 16 Behavioral specialist Jobs in Chehalis, Wa

DSHS HCLA Customer Service Specialist 2
State of Washington Dept. of Social and Health Services —Chehalis, WA
- $3,738 - $4,980 a month
- Full-time
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Word processing
5d
Mental Health Specialist
CORE Health —Centralia, WA
- $25.00 - $34.60 an hour
- Full-time
- Background check
- Nursing
- HIPAA
Mental Health Therapist - Washington
NOCD —Washington State
- $65,000 - $100,400 a year
- Weekends as needed
- Remote
- Background check
- LMFT
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
Short Hour Recovery Specialist I - Mental Health 254
Telecare Corporation —Tumwater, WA
- $17.13 - $22.91 an hour
- Part-time
- Inpatient
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Recovery Specialist I On Call - Mental Health 254
Telecare Corporation —Tumwater, WA
- $17.13 - $22.91 an hour
- Part-time
- Inpatient
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
After-Hours Social Service Specialist 2-3 In Training (SSS3) - Tumwater
State of Washington Dept of Children, Youth, and Families —Tumwater, WA
- $66,072 - $93,288 a year
- Weekends as needed
- Background check
- Writing skills
- Mid-level
NOC Recovery Specialist I - Mental Health 254
Telecare Corporation —Tumwater, WA
- $17.13 - $22.91 an hour
- Overnight shift
- Inpatient
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Recovery Specialist II On Call - Mental Health 254
Telecare Corporation —Tumwater, WA
- $18.69 - $26.36 an hour
- Part-time
- Bachelor of Science
- Adults
- Inpatient
- Paid holidays
- Health insurance
Quick Apply
Centralia-Teacher-Behavior Specialist (Edison Elem) 26-27
Centralia School District —Centralia, WA
- $63,567 - $125,972 a year
- Full-time
- School experience
- Classroom
- Spanish
- Disability insurance
- Health insurance
Quick Apply
Associate Clinician LMFTA LSWA LMHCA - Inpatient Mental Health 254
Telecare Corporation —Tumwater, WA
- $80,168.40 - $100,015.91 a year
- Full-time
- Acute care
- Adults
- Inpatient
- Paid holidays
- Health insurance
Quick Apply
Mental Health Professional - Thurston County Jail
Thurston Mason BH-ASO/OHRS —Tumwater, WA
- $38.10 - $46.01 an hour
- Weekends as needed
- Background check
- LMFT
- Nursing
- Health savings account
- Paid holidays
13d
Peer Recovery Coach - Mental Health 256
Telecare Corporation —Olympia, WA
- $18.69 - $26.36 an hour
- Overnight shift
- Addiction Medicine
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
DSHS Maple Lane Psychologist 4
State of Washington Dept. of Social and Health Services —Grand Mound, WA
- $117,120 - $157,536 a year
- Full-time
- Background check
- Doctoral degree
- Mid-level
Child and Family Therapist
Sea Mar Community Health Centers —Tumwater, WA
- $32.23 an hour
- Full-time
- Background check
- LMFT
- Current TB test
- COVID-19 protective measures
- Paid holidays

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DSHS HCLA Customer Service Specialist 2

State of Washington Dept. of Social and Health Services -
Chehalis, WA

Apply Now

Job Details

Full-time
$3,738 - $4,980 a month
5 days ago

Qualifications

Driver's License

Full Job Description

Description

DSHS HCLA – Customer Service Specialist 2
Join our team as a Customer Service Specialist 2 with Home and Community Services in Chehalis, where you'll play a vital role in helping older adults, individuals with disabilities, and their families access essential long-term care services and community resources.

As the first point of contact for clients, families, advocates, and community partners, you'll provide compassionate customer service, guide individuals through available programs, assist with applications, resolve questions and concerns, and connect people with the support they need. You'll also provide critical administrative support to staff by managing records, processing documentation, coordinating office operations, and safeguarding confidential information. Your work will help ensure vulnerable Washingtonians receive timely, accurate, and respectful service while supporting the efficient delivery of Home and Community Services programs.

Some of what you'll do:

Serve as the primary point of contact for clients, families, advocates, and community partners by providing exceptional customer service in person, over the phone, and through other communication channels.
Educate and assist individuals with long-term care and Medicaid programs, explain eligibility requirements, help complete applications, and connect customers with appropriate state and community resources.
Resolve customer questions and concerns by interpreting agency policies, procedures, and regulations while de-escalating challenging situations with professionalism and empathy.
Perform program intake, maintain accurate client records, and utilize multiple agency systems to document interactions, research information, and support service delivery.
Coordinate administrative operations by processing mail, scanning and distributing documents, maintaining confidential records, and providing essential support to case management staff.
Manage office operations by ordering and maintaining supplies, coordinating records retention, monitoring equipment and office resources, and supporting daily business functions.

Desired skills, knowledge, and abilities:

Strong customer service and interpersonal skills, with the ability to communicate professionally and compassionately with clients, families, coworkers, and community partners.
Ability to remain calm under pressure while de-escalating difficult situations and resolving customer concerns with professionalism and sound judgment.
Excellent organizational skills with the ability to prioritize competing responsibilities, multitask effectively, and manage a fast-paced workload.
Ability to interpret and apply policies, procedures, and regulations to provide accurate information and appropriate referrals.
Strong written communication skills, including the ability to prepare clear, accurate, and professional correspondence and documentation.
Proficiency using computers and business software, including word processing, spreadsheets, data entry, and multiple information systems.

Who should apply?
We are searching for professionals with:

A high school diploma or equivalent AND two years of experience assisting clients or customers by responding to inquiries, resolving complaints, or addressing service-related concerns.
OR
One year of experience as a Customer Service Specialist 1.
OR

Additional information:

Work schedule: 8:00 AM – 5:00 PM, Monday through Friday.

Ready to start a rewarding career? Apply today!
Along with your application, please include:

An updated resume

Questions?
Please reach out to DSHS Recruiter Ricky Luna at [email protected] and reference job number #05994.

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs, or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Apply Now

Refine Your Search

behavioral specialist jobs in chehalis, wa

DSHS HCLA Customer Service Specialist 2

Mental Health Specialist

Mental Health Therapist - Washington

Short Hour Recovery Specialist I - Mental Health 254

Recovery Specialist I On Call - Mental Health 254

After-Hours Social Service Specialist 2-3 In Training (SSS3) - Tumwater

NOC Recovery Specialist I - Mental Health 254

Recovery Specialist II On Call - Mental Health 254

Centralia-Teacher-Behavior Specialist (Edison Elem) 26-27

Associate Clinician LMFTA LSWA LMHCA - Inpatient Mental Health 254

Mental Health Professional - Thurston County Jail

Peer Recovery Coach - Mental Health 256

DSHS Maple Lane Psychologist 4

Child and Family Therapist

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