Job title: Beach Bar Cocktail Server
Reports to: F&B Manager
Pay rate: $17.13 + tips
Position type: Seasonal- June-September
Campbell’s Resort offers its employees a comprehensive benefits package including Aetna Medical, Delta Dental, VSP Vision, USAble Life & Disability, a match 401(K) program as well as vacation time and the accrual of sick leave hours.
Summary:
A Beach Bar Cocktail Server is a hospitality professional; responsible for providing fast, friendly, and efficient beverage service to guests in high-volume, outdoor, environment. They are responsible for greeting guests, taking orders, making recommendations, up-selling premium products, and processing payments while maintaining a clean and safe work environment.
Minimum Requirements:
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Minimum of 18 years old.
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Enthusiastic about serving the public with a consistent positive attitude.
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Adhere to standards of grooming, uniform, and conduct.
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At least 1 year experience working in a restaurant setting.
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Active Washington State Food-handlers card and MAST Class 13 Servers Permit.
Physical Requirements:
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Must have the ability to become proficient at tray service.
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Must be able to stand and walk for periods of 5 to 6 hours per shift.
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Must be able to reach, bend, balance and carry various objects weighing up to 30 lbs. repeatedly during a shift.
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Must be able to go up and down a full flight of stairs with loaded trays repeatedly for the duration of the shift.
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Must be able to maneuver in tight spaces with multiple team members.
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Must be able to support the heat of a summer day on the beach in Chelan, this is an outdoor job
Essential Qualifications and Skills:
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Greeting and serving guests.
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Maintains current knowledge of product offered, service techniques and bar terminology.
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Processes guest payments, using proper accounting and cash handling procedures.
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Maintains par levels of all necessary food related service items.
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Ensures attractive, consistent presentation of beverages.
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Provides timely and courteous follow-through on all client, guest and team member requests.
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Keeps work area clean and organized.
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Restock and set up, following job standard procedures.
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Know food and beverage menu, rotating taps and featured items.
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Accurately take and deliver guests’ orders and requests.
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Learn POS system and use it quickly and efficiently.
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Smile and be pleasant, courteous and sensitive to guests always.
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Be knowledgeable about Campbell's services and history and Lake Chelan recreational opportunities to answer guests’ questions.
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Be attentive to your customers' needs and do whatever necessary to deliver on those needs.
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Act as a team member: show enthusiasm and help other staff.
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At the end of your shift, follow closing procedures taught by trainer
Sincerity | Enthusiasm | Accountability | Respect | Creativity | Honesty
Food & Beverage Department Vision: Develop staff that embraces a culture off accountability to the both the business and their peers. Have in place a core group that results and bottom line driven, while protecting and fostering a competitive and healthy work environment. We have parameters in place that allows for auto corrections to prevent the lapse of successful operations. The expectation for staff and leaders to come to the table with solutions, not problems.
Food/ Beverage/ Event Center Mission Statement: The Campbell’s staff always is expected to hold themselves and their peers accountable to the job and task assigned. We have a competitive environment that encourages and celebrates staff growth through continual education, desire, dedication, and determination. To have a team that understands their role as well as the role of their peers. We will observe sound business practice. To continuously provide the experience that is expected. All the positions in the F&B department will be held to high standards; their task will be respected and will be given support.
Core Values:
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Accountability: an obligation or willingness to accept responsibility or to account for one's actions.
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Integrity: Having integrity means doing the right thing in a reliable way. It's a personality trait that we admire, since it means a person has a moral compass that doesn't waver.
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Reliability: the quality of being trustworthy or of performing consistently well.
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Grit: courage and resolve; strength of character.
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Tenacity: The quality or fact of being very determined.
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Honesty: freedom from deceit or fraud.
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Supportive: Provide assistance so other will enjoy success.
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Competitive: having a strong desire to compete or to succeed.
Position Type and Expected Hours of Work:
This is a seasonal position with room to grow within the company, expected work hours are based on seasonal volume, business demand, and hours of operation. Requires full open availability, including days, nights, weekends, and holidays. Must be flexible and willing to adapt schedule to meet business demands.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
