Top 122 Call center representative Jobs in Chelmsford Ma

Customer Support Representative
Zoll Medical Corporation —Chelmsford, MA
- $21.80 - $26.00 an hour
- Extended hours
- High school diploma or GED
- Computer skills
- Entry level
Call Center Representative - Part Time - Second Shift
SolutionHealth —Nashua, NH
- Part-time
- High school diploma or GED
- Medical terminology
- Communication skills
- Disability insurance
- Health insurance
Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Call employer
- Bilingual
- Microsoft Excel
- Microsoft Outlook
11d
Contact Center Representative I
Align Credit Union —Lowell, MA
- $20 - $23 an hour
- Full-time
- Spanish
- Entry level
Quick Apply
Customer Service Representative - Billing
Quest Diagnostics —Marlborough, MA
- $17.20 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Experience Representative- ORL Call Center
Boston Children's Hospital —Boston, MA
- $19.83 - $29.49 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Entry level
Customer Service Associate
Johnson String Instrument —Waltham, MA
- $20 - $24 an hour
- Full-time
- Background check
- Customer service
- Office
- Paid training
- Disability insurance
Quick Apply
14d
Customer Service Representative - Appliances
Baron's Major Brands —Bedford, NH
- From $18 an hour
- 8 hour shift
- Sales
- Customer service
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Specialist
Kuhlman Electric —Danvers, MA
- $21 - $28 an hour
- Full-time
- English
- Typing
- In-person
- Paid training
- Health insurance
Quick Apply
Inbound Life Insurance Sales Agent
Patriot Family Insurance —Nashua, NH
- $85,000 - $250,000 a year
- Full-time
- Background check
- Computer literacy
- In-person
- Life insurance
Quick Apply
8d
Call Center Representative
Atlantic Group —Melrose, MA
- $21 - $22 an hour
- Contract
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
14d
HVAC – Technical Support/Service Representative
Plumbers' Supply Co. —Massachusetts
- From $90,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Ability to climb stairs
- Profit sharing
- Paid holidays
Quick Apply
Automotive Internet Sales/Business Development Agent (BDC)
Ron Bouchard's Auto Stores —Lancaster, MA
- $60,000 - $85,000 a year
- Full-time
- Business development
- Communication skills
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Contact Support Center Representative
ASG —Lawrence, MA
- Weekends as needed
- Hybrid work
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Cooling Unlimited, Inc. —Reading, MA
- $22 - $27 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Technical Support Data Representative II
Zoll Medical Corporation —Chelmsford, MA
- $31 - $40 an hour
- On call
- Research
- Mid-level
- Windows
Call Center Representative - Lowell
Rockland Trust —Lowell, MA
- $20 - $24 an hour
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Inbound Call Center Representative
Advance Call Center Technologies —Boston, MA
- $24.85 - $29.93 an hour
- Temporary
- Organizational skills
- Communication skills
- Entry level
- Work from home
Quick Apply
1d
Call Center Agent
Hanscom Federal Credit Union —Littleton, MA
- $22.23 - $27.79 an hour
- Extended hours
- Hybrid work
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14d

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Customer Support Representative

Zoll Medical Corporation -
Chelmsford, MA

Apply Now

Job Details

$21.80 - $26.00 an hour

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You'll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

Responsible for being 100% available to answer and respond to a high volume of inbound phones calls through the ZOLL Customer Support 800 number. Processing orders by Phone, Fax and Email via the ORACLE database. Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shipping information and navigation through ZOLL web store. Ensure Customers' needs are taken care of within the standards of performance set by management. Interact with various departments regularly to achieve the best results for the Customer.

Essential Functions

Promptly answer a high volume of phone calls for customers including placing orders, shipping/ tracking information, returns and credits.
Process a high volume of accessory orders via phone, fax, mail, and e-mail.
Provide accurate, professional and responsive customer support to customers and all other personnel within the organization at all levels.
Qualify and execute credit, invoice-only and return authorization requests.
Provide verbal, faxed and email order confirmations upon request by the customer.
Educate and assist Customers in the navigation process of ZOLL's web store.
Actively participate in TEAM meetings.
Work extended hours as needed during fiscal month and quarter end as defined by management.

Required/Preferred Education and Experience

High School Diploma or equivalent
1-2 years solid customer service background, preferably in a Call Center environment

Knowledge, Skills and Abilities

Computer database knowledge
Professional telephone manner and customer focus.
Attention to detail, minimizing customer impacted errors.
Ability to comprehend complex product configurations, handle multifunction tasks and proven follow-up skills.
Ability to effectively communicate (oral and written).
This position requires the ability to learn, retain, and apply complete knowledge of ZOLL Corporate Policies and Procedures and company-wide operation procedures (i.e., Sales Order Flow Procedures, Shipping Procedures, warranty procedures).

Travel Requirements

This position does not include travel

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

The hourly pay rate for this position is:

$21.80 to $26.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply Now

Refine Your Search

call center representative jobs in chelmsford ma

Customer Support Representative

Call Center Representative - Part Time - Second Shift

Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p

Contact Center Representative I

Customer Service Representative - Billing

Patient Experience Representative- ORL Call Center

Customer Service Associate

Customer Service Representative - Appliances

Customer Experience Specialist

Inbound Life Insurance Sales Agent

Call Center Representative

HVAC – Technical Support/Service Representative

Automotive Internet Sales/Business Development Agent (BDC)

Contact Support Center Representative

Customer Service Representative

Patient Access Representative 40 Hrs, Scheduling; varying shifts between 7am – 5:30pm

Technical Support Data Representative II

Call Center Representative - Lowell

Inbound Call Center Representative

Call Center Agent

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