Top 98 Patient registration representative Jobs in Chelmsford Ma

Patient Service Representative
Lowell Community Health Center —Lowell, MA
- $21.63 an hour
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
Vision Patient Service Representative
Lowell Community Health Center —Lowell, MA
- $21.63 an hour
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
- Health insurance
- Vision insurance
7d
Patient Access Representative 40 Hrs, Scheduling; 8:30am-7pm M-TH
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Weekends as needed
- Hybrid work
- Hospital
- High school diploma or GED
- In-person
1d
Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule
Beth Israel Lahey Health —Wilmington, MA
- $20.50 - $27.59 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Patient Access Representative
Merrimack Health —Lawrence, MA
- $18.05 - $27.07 an hour
- Weekends as needed
- Spanish
- Hospital
- Computer literacy
- Free parking
- Paid time off
Front Desk Representative
Gastro Health —Chelmsford, MA
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Patient Access Representative 1
Mass General Brigham Incorporated —Somerville, MA
- $17.71 - $25.28 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
1d
Client Support Representative
Merrimack Health —Lawrence, MA
- $17.36 - $26.03 an hour
- Bilingual
- Hospital
- Computer literacy
- Free parking
- Paid time off
12d
Patient Service Representative - Rehab Services - Part Time - Nashua, NH
Southern New Hampshire Health —Nashua, NH
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid training
- Disability insurance
11d
Practice Representative
Beth Israel Lahey Health —Lexington, MA
- $20.50 - $27.59 an hour
- Full-time
- Computer literacy
- English
- High school diploma or GED
Medical Secretary-Billerica
Beth Israel Lahey Health —Billerica, MA
- $20.00 - $26.92 an hour
- Full-time
- Primary Care
- High school diploma or GED
- Clinic
9d
Patient Check-In Representative
Optum —Somerville, MA
- $16 - $29 an hour
- Full-time
- Hospitality
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
13d
Front Desk/Call Center Representative
Andover Eye Associates Inc —Andover, MA
- $21 - $27 an hour
- Anatomy knowledge
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative - Rehab Services - Full Time - Nashua, NH
Southern New Hampshire Health —Nashua, NH
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid training
- Disability insurance
11d
Patient Service Representative I - Per Diem
Tufts Medicine —Medford, MA
- $20.12 - $25.15 an hour
- Weekends as needed
- Hospital
- Word processing
- Computer literacy
3d
patient service representative
Beth Israel Lahey Health —Boston, MA
- $20.50 - $25.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Patient Access Representative 3pm-11:30pm M-F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
7d
Patient Service Representative - Manchester Urology Nashua - Full Time
Elliot Health System —Nashua, NH
- Full-time
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Patient Access Coordinator
Merrimack Health —Methuen, MA
- $17.27 - $25.67 an hour
- Full-time
- Acute care
- Hospital
- High school diploma or GED
- Free parking
- Paid time off
Patient Access Representative: 9:30am-6pm M- F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook

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Patient Service Representative

Lowell Community Health Center -
Lowell, MA

Apply Now

Job Details

Full-time
$21.63 an hour

Qualifications

Bilingual
Collaborate with healthcare professionals
Visitor query response
Health insurance authorizations
In-person patient registration
Patient scheduling systems
Health insurance co-pays
Patient question and concern management
Maintaining an organized workspace
Phone communication
Intake
Healthcare Administration
Greeting customers
Regulatory compliance
Health insurance customer support
Practice management software
Patient demographics
HIPAA
Patient complaint handling
Care documentation
Assisting medical staff
Patient financial aid assistance
Medical scheduling
High school diploma or GED
Healthcare referral management
Records management
Clinical data entry
Informed consent procedures implementation
Client referral services
Health information regulatory compliance

Full Job Description

Regular Full Time
Lowell, MA

LCHC

ID#: 956616257
Type: Regular Full Time
Category: Non Clinical
Base Pay: $21.63/ Hour- Hourly

Job Title: Patient Service Representative

Department: Patient Service Center

Reports To: Manager of Patient Services

FLSA Status: Non-Exempt

Lowell Community Health Center (Lowell CHC) is a community-based health care organization. Our programs have been recognized as national models. With a career at Lowell Community Health Center, you will be joining a dynamic team of passionate and talented people.

Summary:

The Patient Service Representative at Lowell Community Health Center is a crucial member of the healthcare team and the first point of contact for patients, visitors, and staff. This role is responsible for delivering excellent customer service, managing patient intake and registration, verifying insurance, scheduling appointments, performing collections, and supporting administrative operations in a fast-paced environment.

Responsibilities:

Patient Reception:

Serve as the primary point of contact for patients, addressing inquiries and ensuring effective communication between patients and healthcare providers.

Greet patients and visitors with a warm and friendly demeanor.

Check in patients for appointments and verify personal and demographic information.

Direct patients to appropriate waiting areas or examination rooms.

Registration Data Collection:

Accurately gather and input patient demographic, insurance, medical, and financial information into the practice management system.

Document patient consent and ensure compliance with regulatory requirements.

Insurance Verification & Prior Authorization:

Enter and update insurance information in the practice management system in a timely and accurate manner.

Verify patient insurance eligibility and coverage using multiple systems.

Confirm prior authorizations and primary care provider (PCP) assignments; assist in resolving access issues.

Verify effective dates and benefit details including co-pays, PCP site, and outstanding balances.

Work closely with Health Benefits Navigators to resolve issues for uninsured or underinsured patients.

Address eligibility alerts, electronic actions, and telephone encounters to correct patient accounts.

Contact patients with inactive insurance to obtain updated information in advance of appointments.

Appointment Scheduling:

Ensure accurate data entry in the electronic health record (EHR) system.

Schedule, reschedule, or cancel patient appointments as needed.

Provide patients with appointment details and preparation instructions.

Collection Duties:

Inform patients of co-pays, outstanding balances, and other financial responsibilities.

Collect payments and provide receipts as required.

Educate patients on payment options including cash, check, credit card, and online payments (e.g., MyChart).

Provide information on insurance coverage and financial assistance programs, including sliding fee scale options.

Refer patients to Health Benefits Navigators when appropriate.

Promote and assist patients with Patient Portal enrollment and respond to portal requests per protocol.

Communication and Customer Service:

Deliver exceptional customer service and maintain a welcoming environment.

Use effective questioning and listening skills to support telephone and in-person communication.

Resolve patient complaints and concerns professionally and in a timely manner.

Maintain patient confidentiality and respect patient dignity at all times in compliance with HIPAA.

Communicate effectively with care teams to ensure smooth patient flow.

Administrative Duties:

Maintain and update patient records in the electronic health record (EHR) system.

Manage patient intake forms, insurance documentation, eligibility checks, and prior authorizations.

Office Organization:

Maintain a clean, organized, and professional front desk environment.

Monitor office supplies and request restocking as needed.

Collaboration and Teamwork:

Work efficiently both independently and as part of a team.

Collaborate with providers, nurses, and medical assistants to support patient care.

Assist in coordinating referrals to specialists or other departments.

Participate in departmental meetings and trainings as required.

Qualifications:

High school diploma or equivalent; additional education in healthcare administration or related field preferred.

Experience in a healthcare or customer service environment preferred.

Strong communication and interpersonal skills.

Proficiency in Microsoft Office and EHR systems.

Ability to multitask and work effectively under pressure.

Knowledge of HIPAA and healthcare regulations preferred.

Bilingual language skills highly preferred.

Work Environment:

Frequent contact with patients, families, visitors, nurses, and other staff. Occasional need to change work areas to meet patient needs. Exposure to multiple simultaneous demands and moderate stress levels. Possible exposure to infectious diseases; adherence to universal precautions and use of protective equipment is required and supported.

Apply Now

Refine Your Search

patient registration representative jobs in chelmsford ma

Patient Service Representative

Vision Patient Service Representative

Patient Access Representative 40 Hrs, Scheduling; 8:30am-7pm M-TH

Patient Access Representative; 24 hrs 7:30a-4p. Rotating Schedule

Patient Access Representative

Front Desk Representative

Patient Access Representative 1

Client Support Representative

Patient Service Representative - Rehab Services - Part Time - Nashua, NH

Practice Representative

Medical Secretary-Billerica

Patient Check-In Representative

Front Desk/Call Center Representative

Patient Service Representative - Rehab Services - Full Time - Nashua, NH

Patient Service Representative I - Per Diem

patient service representative

Patient Access Representative 3pm-11:30pm M-F

Patient Service Representative - Manchester Urology Nashua - Full Time

Patient Access Coordinator

Patient Access Representative: 9:30am-6pm M- F

I want to receive the latest job alert for patient registration representative in chelmsford ma

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