Top 76 Member services coordinator Jobs in Chelsea, Mi

Sr. Patient Access Coordinator
Flourish Health —Ann Arbor, MI
- $60,000 - $69,000 a year
- Full-time
- Remote
- 18 years or older
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Coordinator - Howell Family Medicine - Days
Henry Ford Health —Howell, MI
- Day shift
- Internal Medicine
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
Member Services Coordinator
Power Wellness —Chelsea, MI
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Patient Care Coordinator - Dental Office
Tooth Town Pediatric Dentistry —South Lyon, MI
- $17 - $22 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Free parking
- Profit sharing
Quick Apply
Resident Care Coordinator
Beztak Senior Living —Ann Arbor, MI
- $70,000 - $75,000 a year
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Paid holidays
Quick Apply
6d
Program Coordinator
The National Kidney Foundation of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
Central Admin Coordinator
Plante Moran —Ann Arbor, MI
- $22.05 - $30.62 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Office
- Disability insurance
- Health insurance
9h
Human Resources Coordinator
Plante Moran —Ann Arbor, MI
- $23.50 - $32.00 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Introductory Course Coordinator
University of Michigan —Ann Arbor, MI
- $47,600 - $59,500 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- University
- Disability insurance
- Health insurance
9h
Service Coordinator- Cranbrook Tower- Ann Arbor, MI
KMG Prestige —Ann Arbor, MI
- $63,000 - $74,000 a year
- Full-time
- Experience working with individuals with disabilities
- English
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
14d
Community Project Coordinator - Prevention & Community Health - Full Time - Days - Jackson, MI
Henry Ford Health —Jackson, MI
- Full-time
- Microsoft Outlook
- Hospital
- Mid-level
- Health insurance
- Dental insurance
3d
Program Assistance Center (PAC) Eligibility Coordinator
United Way of South Central Michigan —Jackson, MI
- From $53,920 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Project Coordinator, Turn (Seasonal)
The Turn Company —Ann Arbor, MI
- Seasonal
- Apartments
- In-person
- Entry level
Quick Apply
Clinical Research Coord Associate/ Technician/ Assistant
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Administrative Coordinator
Crunch Fitness —Ann Arbor, MI
- Entry level
Quick Apply
3d
Study Coordinator
University of Michigan —Ann Arbor, MI
- Weekends as needed
- Background check
- Psychiatry
- High school diploma or GED
- Health insurance
- Dental insurance
11d
Administrative Operations Coordinator
University of Michigan —Ann Arbor, MI
- $42,750 - $49,175 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
12d
Administrative Coordinator
Lake Trust Credit Union —Brighton, MI
- Microsoft Outlook
- Customer service
- Research
- Health insurance
- 401(k) matching
OPERATIONS COORDINATOR
HAMILTON COMMUNITY HEALTH NETWORK —Whitmore Lake, MI
- $55,000 - $60,000 a year
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
Admissions Coordinator
Medilodge of Livingston —Howell, MI
- Skilled nursing facility
- Public speaking
- Mid-level
- Health savings account
- Loan repayment program
Quick Apply
7d

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Sr. Patient Access Coordinator

Flourish Health -
Ann Arbor, MI

Quick Apply

Job Details

Full-time
$60,000 - $69,000 a year

Benefits

Work from home stipend
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Communication platforms
Documentation tools
Medical records
Bachelor's degree
Telehealth experience
Telehealth platforms
Working with families
Working with individuals from diverse cultural backgrounds
Patient interaction
Experience working with individuals from underserved communities

Full Job Description

About Flourish Health

1 in 25 adolescents and young adults will be diagnosed with a serious mental illness—and far too many families never receive the care they need. Barriers like long waitlists, limited access, and fragmented systems mean help often comes too late.

At Flourish Health (flourish.health), we exist to change that. Our mission is simple: provide access to timely, high-quality mental health care. We specialize in serving patients and families navigating complex symptoms and systems, meeting them with compassion, clarity, and urgency.

About the Role

We're hiring a Sr. Patient Access Coordinator to join our Growth team. This role sits at the front door of care and plays a critical role in helping families successfully connect with treatment.

The Patient Access Coordinator serves as the bridge between scheduling and admission. Your primary goal is to ensure families are informed, prepared, engaged, and ready to attend their intake appointments. You will proactively identify and address barriers that may prevent families from showing up, completing required tasks, or moving forward with care. Success in this role will be measured by patient readiness, completion of pre-admission tasks, and appointment attendance.

This role is ideal for individuals who:

Enjoy building relationships and motivating people to take action
Are energized by solving problems and removing barriers to care
Can balance empathy, persistence, and accountability
Have experience working with underserved populations
Are comfortable engaging families who may be overwhelmed, ambivalent, difficult to reach, or unfamiliar with mental health services
Take pride in creating an exceptional experience for patients and families

What You'll Do

Partner with families between scheduling and intake to ensure they are prepared for their appointment and understand what to expect
Conduct reminder calls, texts, and outreach using creative engagement strategies designed to increase appointment attendance and reduce no-show rates
Educate families about Flourish's services, treatment model, and admissions process
Support patients and caregivers with downloading, setting up, and navigating the Flourish app
Assist families with completing pre-admission forms, including but not limited to consents, releases of information, and pre-intake surveys
Request, collect, and track guardianship documentation and other required records needed prior to admission
Identify and proactively address barriers that may impact attendance, engagement, or readiness for care
Use motivational interviewing and engagement techniques to support families who may be hesitant, overwhelmed, or unsure about treatment
Coordinate closely with Clinical Admissions Specialists, Clinical Access Specialists, and operational team members to ensure smooth handoffs and timely progression through the admissions process
Track outreach efforts, documentation, and readiness milestones in accordance with organizational standards
Monitor upcoming appointments and prioritize outreach efforts to maximize clinician utilization and appointment attendance
Contribute ideas, workflows, and process improvements aimed at improving show rates, patient engagement, and operational efficiency
Support administrative and operational projects as needed

Who You Are

You're an organized, resourceful professional who thrives in fast-moving environments and enjoys helping people take the next step toward care. You understand that access to treatment often depends on persistence, relationship-building, and removing practical barriers.

The right candidate (you!):

Feels energized by patient engagement, care access, and problem-solving
Is comfortable making outbound calls and proactively reaching out to families
Communicates clearly and confidently with patients, caregivers, and external stakeholders
Has patience and skill working with families who may be overwhelmed, skeptical, hard to reach, or ambivalent about treatment
Takes pride in providing exceptional customer service and creating positive patient experiences
Is highly organized and able to manage multiple priorities simultaneously
Is flexible and open to changing workflows as the organization grows
Is eager to jump in and support the team where they're needed

Requirements

Bachelor's degree required; experience in behavioral health, healthcare administration, social services, care coordination, patient navigation, or a related field preferred
4-8 years of relevant professional experience in healthcare, behavioral health, customer success, patient engagement, admissions, or care coordination
Experience working directly with patients, families, or caregivers
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Comfort navigating changing workflows in a scaling organization
Experience using technology platforms, telehealth tools, and electronic documentation systems
Demonstrated ability to engage individuals from diverse backgrounds with empathy and professionalism
Intrinsic motivation to connect patients and families with care as quickly as possible
Must be 18 years or older
Attendance at 2+ in-person events per year required

Schedule & Work Environment

Job Type: Full-time position
Work environment: Remote, home office environment
Salary: $60,000 - $69,000
Schedule: Typical schedule is 3 days a week 8:30-5pm in your time zone and 2 days a week 9:30-6pm or 10-6:30pm in your time zone
- Evening availability is required to best support the adolescents and families we serve
Benefits:
- 401(k) matching
- Home Office Stipend
- Paid Time Off
- Medical, Dental, and Vision Insurance

Why Flourish

You’ll join a smart, deeply committed, and slightly quirky team that believes access to mental health care is a moral imperative—not a luxury. If you’re excited by the idea of using your clinical skills to reduce suffering at scale, while helping build something that doesn’t yet fully exist, we’d love to meet you.

The Right Person

The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. You thrive in fast-paced environments, can navigate through high-stakes situations, and are committed to creating safe, integrated, and high-quality care. Flourish encourages applicants from all backgrounds, including those with lived experience, people of color, LGBTQ-identifying individuals, veterans, and differently abled individuals.

EEO statement

Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

E-Verify

Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.

Quick Apply

Refine Your Search

member services coordinator jobs in chelsea, mi

Sr. Patient Access Coordinator

Coordinator - Howell Family Medicine - Days

Member Services Coordinator

Patient Care Coordinator - Dental Office

Resident Care Coordinator

Program Coordinator

Central Admin Coordinator

Human Resources Coordinator

Introductory Course Coordinator

Service Coordinator- Cranbrook Tower- Ann Arbor, MI

Community Project Coordinator - Prevention & Community Health - Full Time - Days - Jackson, MI

Program Assistance Center (PAC) Eligibility Coordinator

Project Coordinator, Turn (Seasonal)

Clinical Research Coord Associate/ Technician/ Assistant

Administrative Coordinator

Study Coordinator

Administrative Operations Coordinator

Administrative Coordinator

OPERATIONS COORDINATOR

Admissions Coordinator

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