Top 703 It support specialist Jobs in Cheltenham Md

Cyber IT Specialist – 1st Shift Lead
Peraton —Beltsville, MD
- $80,000 - $128,000 a year
- Mid-level
- Bachelor's degree
- 1 year
- Health savings account
- Paid holidays
Systems Technician - TS/SCI W/ POLY (Open)
General Dynamics Information Technology —Washington, DC
- $40.87 - $55.29 an hour
- 3 years
- Senior level
- Associate's degree
- 401(k) matching
GD168 Science Data Center Operations Technical Support Developer
ADNET Systems, Inc. —Greenbelt, MD
- Computer Science
- Bachelor of Science
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Senior Lead Installation Technician
Leidos —Alexandria, VA
- $92,300 - $166,850 a year
- Full-time
- 5 years
- Master's degree
- High school diploma or GED
Mobile Support Technician
Federal Professional Solutions —Washington, DC
- From $30 an hour
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
IT Help Desk SPECIALIST
Melwood —Upper Marlboro, MD
- $27 - $29 an hour
- On call
- Computer science
- Computer Science
- Research
Quick Apply
7d
Information Technology Generalist I
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $78,000 - $85,500 a year
- Full-time
- Customer service
- Mid-level
- Under 1 year
Quick Apply
Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
Help Desk Analyst
Jackson Lewis —Washington, DC
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
1d
Field Support Services, Associate
Peraton —Landover, MD
- $80,000 - $128,000 a year
- Up to 50% travel
- Bachelor of Science
- Master's degree
- Health savings account
- Paid holidays
Help Desk Technician - TS/SCI W/ Polygraph
General Dynamics Information Technology —Washington, DC
- $33.52 - $45.34 an hour
- Senior level
- 4 years
- No travel
- Paid holidays
- 401(k) matching
Technical Support Opportunities
Oneida Techical Solutions —Springfield, VA
- From $60,000 a year
- 8 hour shift
- Background check
- Office
- Windows
- Health savings account
- Health insurance
Quick Apply
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
IT Asset Operations Specialist
Constellation Inc —Washington, DC
- $95,000 - $105,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
IT Desktop Support Coordinator
University of Maryland —College Park, MD
- $79,040 - $94,848 a year
- Weekends as needed
- Background check
- Google Workspace
- Azure
2d
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
Desktop Support Technician
Barrister Global Services Network —Washington, DC
- $25 - $30 an hour
- Contract
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
The Nuclear Company —Washington, DC
- $81,000 - $98,000 a year
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance

I want to receive the latest job alert for it support specialist in cheltenham md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near cheltenham md

Security Engineer jobs in Washington, DC

Desktop Support Technician jobs in Washington, DC

Help Desk Analyst jobs in Washington, DC

IT Support Specialist jobs in Washington, DC

Helpdesk Specialist jobs in Washington, DC

Information Technology Specialist jobs in Washington, DC

Mobile Technician jobs in Washington, DC

IT Technician jobs in Washington, DC

Technical Support Specialist jobs in Washington, DC

IT Support jobs in Washington, DC

Helpdesk Technician jobs in Washington, DC

Helpdesk Specialist jobs in Seatac, WA

Helpdesk Specialist jobs in San Mateo, CA

Intake Specialist Legal jobs in Los Angeles, CA

Clinical Documentation Specialist jobs in Houston, TX

Helpdesk Specialist jobs in Broussard, LA

Security Manager jobs in Dallas, TX

Security Engineer jobs in Rochester, NY

Intercon Security jobs in Los Angeles, CA

Security Engineer jobs in Oak Ridge, TN

Cyber IT Specialist – 1st Shift Lead

Peraton -
Beltsville, MD

Apply Now

Job Details

$80,000 - $128,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Serving clients
IT system monitoring
Network protocols
Cross-functional communication
System performance monitoring
IT security monitoring

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Program Overview

Encompasses technical, engineering, data analytics, cyber security, management, operational, logistical, and administrative support for Bureau of Diplomatic Security, Cyber and Technology Security Directorate in three key offices/functional areas: Cyber Monitoring and Operations, Cyber Threat and Investigations, and Technology Innovation and Engineering State.

About The Role

Peraton is seeking a Cyber IT Specialist – 1st Shift Lead to become part of our Federal Strategic Cyber Group.

Location: Beltsville, MD.

This is for the first shift: 06:00 AM - 02:00 PM, EDT.

What you’ll do:

Oversee a team of Cyber IT Specialists in daily proactive monitoring and troubleshooting, ensuring optimal performance and swift resolution of issues to maintain cybersecurity integrity.
Facilitate effective communication with management to provide timely updates on team activities and operational status, ensuring leadership is informed of ongoing developments and potential issues.
Ensure that reports delivered to clients are both accurate and clearly articulated, presenting information in a concise manner that facilitates understanding and decision-making.
Develop and maintain comprehensive shift schedules that accurately reflect team members' availability, facilitating efficient workflow and resource allocation.
Monitor email communications for service requests, ensuring timely responses within 30 minutes of receipt to maintain high levels of customer satisfaction and operational efficiency.
Thoroughly document, monitor, and track all work through events logged and resolved in the government-provided ITSM tool (ticketing system), ensuring clear and accurate records of all activities.
Diagnose and resolve customer-reported system incidents, problems, and events, keeping users informed of incident and resolution status to enhance user experience and satisfaction.
Implement industry-standard ITSM processes to support the organization’s goal of delivering high-reliability IT services, ensuring alignment with best practices.
Provide timely status updates and outage communications via phone, email, and relevant websites within 15 minutes of incident identification to ensure stakeholders are well-informed.
Coordinate and maintain call-back lists, escalation lists, and special event documentation in collaboration with the appropriate customer representatives and Contracting Officer Representative (COR).
Develop, maintain, and implement a Major Incident Response (MIR) plan to facilitate priority service restoration, enhance stakeholder and government awareness, and establish an escalation path for significant service degradations as specified by the government.
Provide comprehensive service restoration support, including implementing corrective actions on documented/known issues, escalating unresolved issues for further assistance, and serving as the incident coordinator by maintaining incident journals, organizing conference calls, and coordinating support with Security Tools Subject Matter Experts (SMEs), while managing service degradation notifications.

Qualifications

Required:

A Bachelor’s degree and 1 year of experience. An additional 4 years of experience may be substituted in lieu of the bachelor’s degree requirement.
Demonstrated 1+ years in IT operations, network operations, or a cybersecurity support role experience.
Must either possess and maintain, or obtain prior to start date, one of the following professional certifications:
- CCNA Security, CEH, CISSP, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP
Experience and knowledge of networking concepts, protocols, and architectures.
Understanding of common cyber threats, attack vectors, and exploitation techniques.
Demonstrated strength in analytical and problem-solving skills with attention to detail.
Demonstrated excellent communication and interpersonal skills, with the ability to collaborate effectively with colleagues at all levels of the organization.
The ability to support 24x7x365 system monitoring, customer, and technical support role.
U.S. citizenship required.
Ability to obtain Secret security clearance.
- Ability to obtain a final Top Secret security clearance.

#DSCM

Details

Target Salary Range: $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

Refine Your Search

it support specialist jobs in cheltenham md

Cyber IT Specialist – 1st Shift Lead

Systems Technician - TS/SCI W/ POLY (Open)

GD168 Science Data Center Operations Technical Support Developer

Senior Lead Installation Technician

Mobile Support Technician

Information Technology Associate I (Junior)

IT Help Desk SPECIALIST

Information Technology Generalist I

Desktop Support Technician

Help Desk Analyst

Field Support Services, Associate

Help Desk Technician - TS/SCI W/ Polygraph

Technical Support Opportunities

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

IT Asset Operations Specialist

Associate Tech Support Analyst

IT Desktop Support Coordinator

IT Mart Tech Support

Desktop Support Technician

IT Support Specialist

I want to receive the latest job alert for it support specialist in cheltenham md

Related Searches

Explore jobs in more locations

About Peraton

Program Overview

About The Role

Qualifications

Details

Job Seeker Tools

Employer Tools

Browse

Stay Connected