Top 17 Guest service agent Jobs in Cherokee, Nc

Guest Service Agent - Pigeon Forge
Jackson Mountain Rentals —Gatlinburg, TN
- Weekends as needed
- Background check
- Hotel
- Driver's License
Quick Apply
Front Desk Agent
Quality Inn —Cherokee, NC
- $13 - $15 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Employee discount
Quick Apply
8d
Front Desk Receptionist
Comfort Inn Sylva at Cullowhee —Sylva, NC
- Up to $13.75 an hour
- Weekends as needed
- Basic math
- Hotel
- Ability to lift 50 pounds
- Paid time off
- Employee discount
Quick Apply
8d
Front Desk Agent
Waynesville Inn & Golf, Tapestry by Hilton —Waynesville, NC
- $13 - $15 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
NightStar Lodging —Sylva, NC
- $11.50 - $12.00 an hour
- Part-time
- Inventory management
- Hotel
- In-person
- Employee discount
Quick Apply
Guest Services Agent
Stony Brook Cabins —Gatlinburg, TN
- $16 - $18 an hour
- Weekends as needed
- Office
- High school diploma or GED
- 1 year
Quick Apply
Front Desk Agent-PT
LAKE JUNALUSKA ASSEMBLY INC —Lake Junaluska, NC
- Overtime
- Word processing
- Computer literacy
- Basic math
Quick Apply
Part Time Front Desk Agent
Capital Vacations —Gatlinburg, TN
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent , 7-3 and 3-11 shifts
Oaktenn —Gatlinburg, TN
- $15 - $16 an hour
- Weekends as needed
- Ability to walk for extended periods
- No experience needed
- Hotel
Quick Apply
Full Time Front Desk Agent
Capital Vacations —Gatlinburg, TN
- Full-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Margaritaville Resort Gatlinburg —Gatlinburg, TN
- From $16 an hour
- Weekends as needed
- In-person
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Guest Service Agent
Clarion Hotel by Choice Hotels —Maggie Valley, NC
- $12.00 - $13.50 an hour
- Weekends as needed
- Bilingual
- Computer literacy
- Windows
- Employee discount
- Professional development assistance
Quick Apply
Night Auditor
Westgate Resorts —Gatlinburg, TN
- $19 - $21 an hour
- Weekends as needed
- Background check
- Pass drug screening
- US work authorization
- Paid holidays
- Health insurance
Front Desk - Guest Service Agent
RiverStone Resort —Pigeon Forge, TN
- $17.50 - $18.00 an hour
- Weekends as needed
- Inventory management
- High school diploma or GED
- Front desk
Quick Apply
Front Desk Supervisor
Westgate Resorts —Gatlinburg, TN
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Concierge Activities
Hilton Grand Vacations —Gatlinburg, TN
- $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance

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Front Desk Associate
SNB Investments Inc. —Whittier, NC
For the 1st and 2nd shifts front desk at the hotel. Welcome guests upon their arrival and assign rooms. Register guests collecting necessary information (like…
$14 - $16 an hour
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GUEST SERVICES REPRESENTATIVE
Kampgrounds Of America —Cherokee, NC
Valid driver’s license required, this position may be expected to drive a motorized vehicle which requires close and distance vision, sitting, seeing and…
$12 an hour
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Front Desk Agent
Paramount Philly Agency —Columbus, OH
Maintain an organized, clean, and inviting front desk area. Provide accurate information and guide guests to the appropriate resources or team members.
$3,816.36 - $4,596.05 a month
Quick Apply
13d
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 a year
Quick Apply

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guest service agent jobs near cherokee, nc

Guest Service Agent - Pigeon Forge

Jackson Mountain Rentals
Gatlinburg, TN

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Job Details

Qualifications

Vendor relationship building
Customer communication
Driver's License

Full Job Description

The Guest Services Agent position at VTrips is responsible for providing exceptional customer service to guests, owners, and vendors. The main function of this role is to ensure that guests have a positive experience during their stay and to assist with any issues or requests they may have.

This is a fully in-person position. Candidates must be located in the market.

Maintain professional relationships with owners, guests, and vendors.
Review, update, and manage property notes and folios.
Resolve owners and guest-related issues.
Coordinate and prioritize maintenance requests.
Create, close, and modify work orders and property blocks.
Develop and maintain a trade vendor list and work closely with vendors to ensure completion of work orders.
Create, modify, and cancel reservations.
Process payments, adjust payment schedules, and code auto-payment exclusions.
Revise reservation folios and property details in the reservation management system.
Change rental rates and add fees.
Adjust pricing and discount codes.
Update reservation folios and property details in the reservation management system.
Quote reservation pricing using internal systems and property details.
Create account records by effectively communicating with owners and guests via the reservation management system.
Run reservation and maintenance reports and monitor various system alerts daily.
Stay abreast of the conditions and needs of each property.
Troubleshoot customer service and maintenance issues.

VTrips is an Equal Opportunity Employer and follows the principles of Equal Employment Opportunity. The company does not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation, or any other characteristic protected by law during recruitment, selection, placement, training, compensation, and promotion of employees.

Please note that this job description is not exhaustive and may be subject to change. Duties, responsibilities, and activities may vary based on regional and location-specific needs of the company.

Apply now and become a vital part of VTrips, where your career is more than just a job - it's an adventure!

Proficiency with document management, databases, and spreadsheets.
Working knowledge of Microsoft applications.
Strong organizational skills with the ability to multitask and problem-solve.
Excellent communication skills.
Valid driver's license, auto insurance, and reliable transportation for travel between locations while working.
Must be eligible to work in the United States and pass a background screening.
Ability to work a variable schedule, including weekends, holidays, and on-call shifts as assigned.
Sitting – 90%, Standing/Walking 10%. Required to stoop, bend, stretch, twist, and reach. Occasionally lift up to 15 lbs. Must be able to talk or hear. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Organize, multitask, and problem-solve.
Combination of indoor and outdoor workspaces.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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guest service agent jobs in cherokee, nc

Guest Service Agent - Pigeon Forge

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Hotel Front Desk Agent

Guest Services Agent

Front Desk Agent-PT

Part Time Front Desk Agent

Guest Service Agent , 7-3 and 3-11 shifts

Full Time Front Desk Agent

Front Desk Agent

Guest Service Agent

Night Auditor

Front Desk - Guest Service Agent

Front Desk Supervisor

Concierge Activities

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