Top 57 Guest service agent Jobs in Cherokee County Ga

Service BDC Agent
Asbury —Sandy Springs, GA
- Full-time
- 18 years or older
- Pass drug screening
- Research
- Paid training
- Paid parental leave
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Receptionist - State Farm Agent Team Member
Maria Bailey - State Farm Agent —Canton, GA
- $35,000 - $50,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Wellness program
- Paid time off
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Guest Service Agent
Embassy Suites Kennesaw —Kennesaw, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Hotel Front Desk Agent
SPRINGHILL SUITES ALPHARETTA —Alpharetta, GA
- $18 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
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Guest Service Agent
The Hamilton Alpharetta —Alpharetta, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Hotel Front Desk Agent
KENNESAW TOWNEPLACE SUITES —Kennesaw, GA
- $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
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Front Desk Agent
The Hotel at Avalon —Alpharetta, GA
- Full-time
- Office
- Hotel
- Math
- Free parking
- Disability insurance
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Front Desk Agent
Holiday Inn Express & Suites Alpharetta - Windward Parkway —Alpharetta, GA
- From $16 an hour
- Part-time
- Computer skills
- In-person
- Communication skills
- Employee discount
Quick Apply
Hotel Front Desk Agent
CUSA, LLC —Woodstock, GA
- Full-time
- Hotel
- Front desk
- Entry level
Quick Apply
Guest Service Agent
Embassy Suites By Hilton Atlanta Perimeter Center —Atlanta, GA
- $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hilton Alpharetta Atlanta —Alpharetta, GA
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Service Agent
Home 2 Suites —Atlanta, GA
- Hotel
- High school diploma or GED
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
SpringHill Suites Atlanta Perimeter —Atlanta, GA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Hampton Inn & Suites Alpharetta Roswell —Alpharetta, GA
- $14.50 - $15.00 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Maria Bailey - State Farm Agent —Canton, GA
- $35,000 - $50,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Wellness program
- Paid time off
Quick Apply
4d
Marriott Atlanta Alpharetta - Front Desk Agent
Aimbridge Hospitality —Alpharetta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Hilton Garden Inn Hotel —Alpharetta, GA
- $16 - $19 an hour
- Part-time
- Accounting
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
Hotel Front Desk Agent
ALPHARETTA TOWNEPLACE SUITES —Alpharetta, GA
- $17 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Front Desk Agent
ATLANTA NORTH HGI PAYROLL LLC —Alpharetta, GA
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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guest service agent jobs near cherokee county ga

Service BDC Agent

Asbury -
Sandy Springs, GA

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Job Details

Full-time

Benefits

Paid training
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Typing

Full Job Description

About Asbury
Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on service appointment availability, partner with the service advisors, research issues and provide solutions or alternatives.

Must be able and willing to receive a high amount of inbound calls
Partner with the service department to schedule vehicle service appointments
Greet customers and provide information on shuttle schedule if needed
Contact and communicate with customers to identify automotive service needs
Follow all dealership processes and procedures, high frequency of contact with customers
Thorough documentation of all contacts within the customer management system
Complete internet lead management service work plans on a daily basis
Answer all calls in a prompt, professional and courteous manner
Use scripts to collect all pertinent customer information and document in the system accordingly
Agents must adhere to Asbury phone scripts
Excellent customer service skills and motivation to be successful
High volume incoming and outgoing calls, ranging from 50+ calls per day
Advanced computer & phone skills
Minimum typing 35-40 words per minute at minimum
Experience using customer tracking systems to track calls and appointments preferred
Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
Appointment setting experience a plus
Able to multi-task in a fast paced environment
Various language proficiency is always a plus
Team player
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)

Company Benefits:Pay and Recognition:

Weekly pay
Paid holidays & paid time off
Deferred Holiday Pay Match
Paid training
Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities

INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

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Refine Your Search

guest service agent jobs in cherokee county ga

Service BDC Agent

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