Top 1402 Administrative supervisor Jobs in Cherry Hill, Nj

Customer Solutions Supervisor
Edmund Optics, Inc. —Cherry Hill, NJ
- $63,000 - $70,000 a year
- Extended hours
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
7d
Customer Solutions Supervisor
Edmund Optics —Cherry Hill, NJ
- $63,000 - $70,000 a year
- Extended hours
- Mid-level
- Office
- 3 years
- Paid parental leave
- AD&D insurance
7d
Supervisor, Distribution
HD Supply —Burlington, NJ
- $64,400 - $94,300 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Team management
- Commuter assistance
- AD&D insurance
Office Supervisor - Gastro/Surgery - Egg Harbor Twp
Virtua Health —Sewell, NJ
- $27.01 - $41.99 an hour
- Full-time
- Microsoft Outlook
- Surgery
- Computer literacy
- AD&D insurance
- Disability insurance
Senior Customer Operations Supervisor (Billing Operations)
PSEG —Bordentown, NJ
- $93,600 - $148,200 a year
- Hybrid work
- Microsoft Outlook
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Router Supervisor
R+L Carriers —Burlington, NJ
- $65,000 - $72,000 a year
- Urgently hiring
- Mid-level
- Leadership
- Communication skills
- Paid holidays
- Health insurance
4d
Manufacturing Associate Supervisor Sodastream (2nd Shift)
PepsiCo —Pennsauken, NJ
- $73,600 - $123,150 a year
- Monday to Friday
- Microsoft Excel
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
Supervisor, Shipping & Receiving
Wonderful Citrus —Gloucester City, NJ
- $70,000 - $80,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- Opportunities for advancement
Quick Apply
4d
Administrative Supervisor 4
New Jersey Courts —Trenton, NJ
- $85,524.22 - $138,623.68 a year
- Full-time
- Hybrid work
- Background check
- Management
- Mid-level
- Paid holidays
- Health insurance
PT Hub Supervisor
UPS —Lawnside, NJ
- $26.25 - $42.65 an hour
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Supervisor, Operations Management
L3Harris Technologies —Camden, NJ
- $76,500 - $146,500 a year
- Mid-level
- Mentoring
- Business
- Paid holidays
- Disability insurance
Education Supervisor
Bancroft —Mount Laurel, NJ
- $94,000 - $98,000 a year
- Full-time
- Classroom
- Experience working with individuals with developmental disabilities
- Mid-level
Product Development Sample Support Supervisor
Burlington Stores —Burlington, NJ
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid holidays
- Disability insurance
Vendor Performance Supervisor
Burlington Stores —Burlington, NJ
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Paid holidays
- Disability insurance
1d
Senior Supervisor Logistics
L3Harris Technologies —Camden, NJ
- $66,000 - $123,000 a year
- Mid-level
- Supervising experience
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Supervisor- Operations
Independence Blue Cross —Philadelphia, PA
- Hybrid work
- Mid-level
- Office
- 2 years
Production Supervisor
Stonhard —Maple Shade, NJ
- $29 - $34 an hour
- Full-time
- Bachelor of Science
- Basic math
- ERP systems
- Paid holidays
- Health insurance
6d
Operations Supervisor
Kellanova —Blue Anchor, NJ
- $76,200 - $104,720 a year
- Night shift
- Mid-level
- High school diploma or GED
- Supervising experience
- AD&D insurance
- Disability insurance
Full-Time Stockroom Operations Supervisor
KOHLS —Marlton, NJ
- $22.25 - $34.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Disability insurance
- Dental insurance
Supervisor Cafeteria
Cooper University Hospital —Camden, NJ
- $23 - $37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Associate's degree
- Health insurance
- Dental insurance

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Customer Solutions Supervisor

Edmund Optics, Inc. -
Cherry Hill, NJ

Apply Now

Job Details

Full-time
$63,000 - $70,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Referral program

Qualifications

Live chat
Staff supervision
Teamwork
Email customer support
Order management system
Team supervision
Managing teams in a customer support role
Phone communication
Customer service
Copy machines
Coaching
Customer order taking
Employee relationship building
High school diploma or GED
Managing clients in a customer support role
Team development
Attention to detail
Customer engagement
Organizational skills
Relationship management
Leading team collaboration initiatives
Customer support
Logistics order management
Productivity software
Order issue resolution
Analytical thinking
Team motivation (leadership skill)
Master data management
Email support
Cross-functional communication

Full Job Description

The Customer Solutions Supervisor is responsible for the day-to-day leadership and personnel management of a team of Customer Solutions Representatives, ensuring the delivery of an exceptional customer experience across phone, email, chat, and other customer communication channels. The team supports customers across multiple time zones, requiring the Supervisor to ensure appropriate service and leadership coverage across an extended range of business hours.

This role provides direct supervision, coaching, performance management, and development of team members while overseeing daily workflow, service levels, quality, and workload distribution. The Supervisor works closely with the Regional Sales Leader to ensure the team consistently delivers timely, accurate, and professional customer support while meeting established productivity, quality, and customer experience expectations.

The Customer Solutions Supervisor serves as a key escalation point for complex customer and operational issues and is responsible for identifying solutions that appropriately balance customer needs with company policies and business objectives. This role also identifies opportunities to improve customer experience, team effectiveness, and operational processes and represents Customer Service in cross-functional initiatives.

Responsibilities

Personnel Management & Team Development

Directly supervise and manage a team of Customer Solutions Representatives, including responsibility for employee performance, development, attendance, and day-to-day personnel matters.
Establish clear expectations and hold team members accountable for customer service, quality, productivity, accuracy, and professional standards.
Conduct regular one-on-one meetings, performance discussions, coaching sessions, and employee development activities. Address performance or behavioral concerns in partnership with Human Resources as appropriate.
Participate in hiring, interviewing, onboarding, training, and development of Customer Solutions team members.

Customer Solutions Operations

Oversee the daily operation of the Customer Solutions team, ensuring appropriate staffing, workload distribution, and customer support coverage.
Monitor customer queues, service levels, response times, productivity, and quality to ensure established performance expectations are achieved.
Coordinate employee schedules and coverage across required business hours and time zones, including planned and unplanned absences.
Ensure consistent execution of established customer service processes, policies, and standard operating procedures.
Ensure the team consistently delivers an exceptional customer experience across phone, email, chat, and other customer communication channels.
Serve as a management escalation point for complex or sensitive customer situations requiring additional authority, judgment, or cross-functional coordination.
Partner with internal teams to resolve customer issues involving orders, delivery, returns, pricing, availability, or other service-related concerns.
Identify recurring customer issues and trends and work with appropriate stakeholders to address root causes.
May provide direct support or relationship management for select strategic customers when appropriate.

Performance Management & Reporting

Monitor individual and team performance against established customer service KPIs and expectations.
Use performance data, customer feedback, quality results, and operational observations to identify coaching and improvement opportunities.
Support the development and implementation of performance standards and service-level expectations.
Ensure employees understand how their individual performance contributes to customer satisfaction and overall business performance.

Process & Documentation Management

Develop and maintain customer service work instructions, standard operating procedures, processes, and supporting documentation.
Ensure team members are appropriately trained on new or revised procedures.

Essential Qualifications

Minimum of three (3) years of customer service, inside sales, or order management experience.
Demonstrated ability to lead peers and influence positive team performance.
Advanced knowledge of customer order processing and customer support workflows.
Experience handling complex customer issues with sound judgment and professionalism.
Ability to prioritize multiple competing responsibilities in a fast-paced environment.
Strong organizational skills with exceptional attention to detail.
Ability to work independently with minimal supervision while supporting team objectives.
Demonstrated reliability and flexibility to support varying schedules when business needs require.
Proficiency supporting phone, email, and chat customer interactions.
Experience managing specialized order types including returns, backorders, Kanban, Master Release, scheduling agreements, or similar operational processes.
Working knowledge of pricing conditions, order management systems, and customer master data maintenance.

Qualifications

To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Skills & Abilities

Customer-first mindset with a passion for delivering exceptional service
Leadership through influence, coaching, and collaboration
Strong problem-solving and decision-making abilities
Excellent verbal and written communication skills
High level of accountability and ownership
Ability to prioritize effectively in a fast-paced environment
Strong analytical and organizational skills
Attention to detail and commitment to accuracy
Adaptability and continuous improvement mindset
Proficiency with Microsoft Office and business systems (SAP, CRM, or similar ERP/CRM platforms preferred)
Ability to build positive relationships across Sales, Operations, Supply Chain, and other cross-functional teams
Works productively to lead in a team environment
Encourages open communication from team members by listening attentively and actively. Seeks to fully understand information from many points of view
US Citizenship or permanent residence required

Education/Experience

High School diploma or equivalent; minimum of three (3) years related prior work experience.

Physical Requirements

Ability to operate office equipment such as a copier; ability to see details at a close range; ability to sit at desk or PC for long periods of time; work in office setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.

Job Type: Full-time

Pay: $63,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Referral program
Vision insurance

Ability to Commute:

Cherry Hill, NJ 08003 (Required)

Work Location: In person

Apply Now

Refine Your Search

administrative supervisor jobs in cherry hill, nj

Customer Solutions Supervisor

Customer Solutions Supervisor

Supervisor, Distribution

Office Supervisor - Gastro/Surgery - Egg Harbor Twp

Senior Customer Operations Supervisor (Billing Operations)

Router Supervisor

Manufacturing Associate Supervisor Sodastream (2nd Shift)

Supervisor, Shipping & Receiving

Administrative Supervisor 4

PT Hub Supervisor

Supervisor, Operations Management

Education Supervisor

Product Development Sample Support Supervisor

Vendor Performance Supervisor

Senior Supervisor Logistics

Supervisor- Operations

Production Supervisor

Operations Supervisor

Full-Time Stockroom Operations Supervisor

Supervisor Cafeteria

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