Top 1 Telecommunications operator Jobs in Chesapeake Va

Central Communications Operator
Sentara Health —Virginia Beach, VA
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- 403(b) matching
- Paid parental leave
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Central Communications Operator

Sentara Health -
Virginia Beach, VA

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Job Details

Full-time
1 day ago

Benefits

403(b) matching
Paid parental leave
Caregiver leave
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
403(b)
Life insurance
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

City/State

Harrisonburg, VA

Work Shift

Multiple shifts available

Overview:

Overview

Sentara Health is hiring a Central Communications Operators

This position is on-site in Harrisonburg or Virginia Beach, Virginia.

Position Status: Full-time First , second and third shift opportunities.

Position Location: Rockingham Atrium – Harrisonburg, VA / Sentara Independence – Virginia Beach, VA

Standard Working Hours:

First Shift -6:00 AM - 4:30 PM / 7:00 AM - 5:30 PM /9:00 AM - 7:30 PM
Second Shift: 2:00 PM – 10:30 PM / 11:30 AM - 10:00 PM
Third Shift: 9:00 PM – 7:30 AM ; 11 PM-7:30 AM / 9:30 PM - 6:00 AM

** This position is eligible for a $3,000 sign-on bonus for qualified candidates.

Rotating weekends required. Must work 3 holidays.

Central Communications Operators play a critical role in ensuring seamless, timely communication across Sentara hospitals, freestanding emergency departments, and afterhours call services. Operating within a centralized, 24/7 environment, this role serves as the primary hub for emergency and nonemergency communications—supporting rapid response coordination, internal escalation, and exceptional customer service. Success in this role requires the ability to stay calm under pressure, adapt quickly to shifting priorities, and communicate with urgency and precision during high impact situations.

Education

High School Diploma or equivalent (Required)

Certification/Licensure

No specific certification or licensure required at time of hire

Experience

2 years of experience in a high-volume, fast-paced communications, call center, or service operations environment, such as healthcare, emergency services, telecommunications, public safety, or centralized customer support (Required)

The ideal candidate will possess the following (Preferred):

Demonstrated ability to handle confidential and sensitive information appropriately

Knowledge of emergency codes and hospital incident command systems

Proficiency with multi-line phone systems, paging systems and emergency notification platforms

Experience with electronic health record systems and call management software

Ability to troubleshoot communication equipment under pressure.

High attention to detail and accuracy in documentation

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

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Central Communications Operator

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