Top 2 Customer service support associate bob squad Jobs in Cheshire Ct

Customer Service Support Associate - Bob Squad
Bob's Discount Furniture LLC —Southington, CT
- $17.50 an hour
- Full-time
- 18 years or older
- Computer literacy
- Communication skills
- Profit sharing
- Paid holidays
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13d
Retail Outlet Warehouse Associate
Bob's Discount Furniture LLC —Southington, CT
- $17 an hour
- Full-time
- 18 years or older
- Customer service
- Merchandising
- Profit sharing
- Health insurance
Quick Apply
12d

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Customer Service Support Associate - Bob Squad

Bob's Discount Furniture LLC -
Southington, CT

Quick Apply

Job Details

Full-time
$17.50 an hour
13 days ago

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
401(k)
Financial planning services
Tuition reimbursement
Vision insurance
Employee discount
Life insurance
Pet insurance

Qualifications

Retail customer service procedures
Computer operation
Guest relations
Sales transaction processing
Phone communication
Customer order taking
Processing cash transactions
Payment Processing Systems
Customer engagement
Customer support
Root cause analysis
Technical Proficiency
Client interaction via phone calls

Full Job Description

Job Title
Customer Service Support Associate - Bob Squad

Job Overview

Join Bob’s Discount Furniture as a Customer Service Support Associate - Bob Squad and be a key part of delivering exceptional support throughout the customer journey. In this omnichannel role, you’ll assist guests in person, over the phone, and across digital platforms to ensure a smooth and satisfying shopping experience. Whether you're helping with orders, managing calls, or supporting store teams, you’ll use technology and service skills to represent Bob’s with integrity, enthusiasm, and care.

This is a full-time, in-store position with required flexibility to work a retail schedule.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by customer focus, communication, tech-savviness, and the ability to support multiple functions in a dynamic retail environment. If you're a team player who loves solving problems and connecting with people, this is the opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

Guest communication and empathy
Omnichannel customer support (in-store, phone, digital)
Order entry and accuracy using support systems
Cash handling and payment processing
Multitasking and follow-through
Problem-solving and root cause analysis
Positive mindset and professionalism
Technology adaptability and system usage

Preferred Competencies & Skills

Experience in retail, call centers, or customer service
Sales or CRM system familiarity
Experience supporting store operations or fulfillment

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Benefits & Perks

National Medical, Dental, and Vision Insurance
Paid Vacation, Sick Days, Holidays, and your Birthday
401(k) Profit Sharing Plan with a generous company match
Pet Insurance and employer-paid Life Insurance
Legal & Financial Planning assistance and wellness resources
Tuition Reimbursement and employee scholarships
Ongoing training and career development through Workday Learning
Employee Discount on Day 1, plus merchant partner savings
Pay $17.50 per hour

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

Must be at least 18 years old to be considered for employment with Bob’s
Ability to work flexible retail hours
Strong verbal communication, judgment, and customer service skills
Basic computer proficiency and willingness to learn new technologies

Physical Demands

Ability to stand and walk on showroom floor
Ability to sit and perform computer-based work at a desk
Ability to speak clearly on phone and use standard office equipment

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

Pay: $17.50 per hour

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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customer service support associate bob squad jobs in cheshire ct

Customer Service Support Associate - Bob Squad

Retail Outlet Warehouse Associate

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