Top 17 Help desk support Jobs in Chester, Ny

Case Support Specialist
Creo Dent Prosthetics —Fishkill, NY
- From $19 an hour
- Full-time
- High school diploma or GED
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
8d
Technical Desktop Support Warwick, NY
KU Telecom LLC —Warwick, NY
- Mid-level
- Windows
- 3 years
IT Systems Specialist
Quickbox Fulfillment —Mahwah, NJ
- $70,000 a year
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
IT Service Desk Lead
Balchem Corporation —Montvale, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
10d
IT Support Manager
JANOME AMERICA —Mahwah, NJ
- $85,000 - $100,000 a year
- Overtime
- Computer Science
- 5 years
- ERP systems
Quick Apply
OSS Support Specialist - Franklin Lakes, NJ
Info-Ways —Franklin Lakes, NJ
- Contract
- Mid-level
- Mentoring
- US work authorization
Quick Apply
Regional Systems Administrator
Balchem Corporation —Montvale, NJ
- $85,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Mid-level
- Travel
Quick Apply
22h
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
Quick Apply

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Managed Services Help Desk Manager
Network Right —New York, NY
Translate technical decisions into business language for non-technical stakeholders including CEOs and founders. 401(k) + 4% company matching.
$110,000 - $125,000 an hour
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IT Support Specialist- Entry Level Cybersecurity - Unlimited Learning
Intelligent IT Designs —Poughkeepsie, NY
A way to advance or break into the field of Information Technology. And dont get me started on our security stack that consists of many different tools.
From $22 an hour
Quick Apply
22h

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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
2d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
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help desk support jobs near chester, ny

Case Support Specialist

Creo Dent Prosthetics -
Fishkill, NY

Quick Apply

Job Details

Full-time
From $19 an hour
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Email customer support
Technical support via phone
Phone communication
Incident Escalation
Post-sales issue resolution
High school diploma or GED
Attention to detail
Organizational skills
Technical support via email
Email support
Time management
Client interaction via phone calls

Full Job Description

CreoDent is a State-of-the-Art Dental Laboratory and Medical Device Manufacturer looking for new recruits to join our team. This is a great opportunity for local Hudson Valley individuals that would like to learn a new skill sets and grow within a company.

Please go to our website to see what we do!
Creodental.com

As a Case Support Specialist, you will work as part of a team to process cases sent from clients and provide customer service or technical support when needed. Our products are small and needs great attention to detail to continue our standard of products. We will provide full training with great opportunities for advancement!

Duties:

Process cases from the client submitting portal.
Retain and apply knowledge of case entry procedures and work with team to tackle new ones.
Coordinate with production teams to maintain production flow to all departments.
Providing customer or technical support if needed to resolve issues for cases.
Respond to phone calls or emails from customers to answer questions.
Keep Front Desk Manager informed of any potential issues.
Participate in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
Represent the company and department in a positive and supportive manner.
Share responsibility for the cleanliness and maintenance of working areas with the rest of the team.
Other duties as assigned.

Education:

High School Diploma or Higher
1 or more years’ experience in Dental field (preferred)

Skills/Requirements:

Interpersonal and customer service skills.
Analytical and problem-solving skills.
Multitasking and organizational skills.
Comfortable sitting for long periods of time.
Ability to answer a high volume of calls and/or emails daily.
Ability to share work among a customer service team.
Attentiveness and patience.
Time-management skills.
Troubleshooting common issues with a product or service.
Escalating queries and concerns.
Knowledge of case entry programs a plus (ABS, Google Sheets, etc.)
Ability to remain seated for extended period.
Ability to lift and carry 5lbs.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Google Sheets: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in chester, ny

Case Support Specialist

Technical Desktop Support Warwick, NY

IT Systems Specialist

IT Service Desk Lead

IT Support Manager

OSS Support Specialist - Franklin Lakes, NJ

Regional Systems Administrator

Epic Healthy Planet Analyst II

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