Top 57 Application support Jobs in Chesterfield Va

EHR Application Support Specialist Tier 1 - Richmond, VA
Software Technology Inc —Richmond, VA
- HIPAA
- Mid-level
- Continuous improvement
Quick Apply
Manager Application Support
Shentel —Richmond, VA
- $109,000 - $137,000 a year
- Online Application
- Writing skills
- Supervising experience
- Mentoring
Quick Apply
14d
Blue Yonder WMS Application Support (L2/L3)
Capgemini —Richmond, VA
- $41.61 - $65.01 an hour
- Weekends as needed
- Mid-level
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Specialist - Technology Support Analyst (Central Help Desk)
Chesterfield County Public Schools —Chesterfield, VA
- $57,488.00 - $97,720.85 a year
- Online Application
- Google Workspace
- Current TB test
- Computer Science
Senior Business Analyst 4 (Hybrid)
Betis Group, Inc. —Richmond, VA
- $55 - $65 an hour
- Contract
- Microsoft Word
- Laboratory experience
- Mid-level
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Application Development and Support Engineer II
Ryder System —Richmond, VA
- $60,000 - $80,000 a year
- Computer science
- Computer Science
- Salesforce
- Disability insurance
- Health insurance
Business Analyst
Apollo Technology Solutions LLC —Richmond, VA
- Contract
- Computer science
- Computer Science
- Mid-level
Quick Apply
Managing Consultant
System One —Virginia
- Mid-level
- SQL
- Leadership
- Health insurance
- Dental insurance
Quick Apply
10d
EHR Technical Support Analyst
ATC —Richmond, VA
- Contract
- HIPAA
- Mid-level
- Continuous improvement
Manufacturing & Logistics Program Support Technician
J. Sargeant Reynolds Community College —Richmond, VA
- $51,000 - $54,900 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
5d
EHR Technical Support
ATC —Richmond, VA
- Contract
- HIPAA
- Mid-level
- Continuous improvement
Application Security Engineer
Genworth Financial —Richmond, VA
- $96,700 - $145,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Loan repayment program
Senior Workday Configuration Analyst - HCM
CVS Health —Richmond, VA
- $83,430 - $222,480 a year
- Full-time
- Customer service
- Research
- Office
- Health insurance
- Dental insurance
13d
Administrative Manager
Curtis Power Solutions —Richmond, VA
- Full-time
- Background check
- Pass drug screening
- Office
- Paid training
- Health savings account
Quick Apply
Principal Analyst, Profitability Analytics
Owens & Minor Distribution Inc. —Glen Allen, VA
- Up to $125,000 a year
- Full-time
- Computer Science
- Finance
- 8 years
- Health savings account
- Disability insurance
Quick Apply
Program Manager- Senior Reliability, Maintenance, and Engineering (RME) Planner, Planning & BI
Amazon.com Services LLC —Richmond, VA
- $82,700 - $129,800 a year
- Full-time
- Up to 50% travel
- 3 years
- SQL
- AD&D insurance
- Health insurance
Director of Grants
Virginia Economic Development Partnership —Richmond, VA
- $90,000 - $115,000 a year
- Online Application
- Driver's License
- US work authorization
- Organizational skills
Quick Apply
5d
Financial Systems and Stakeholder Governance Manager
Deloitte —Richmond, VA
- $97,600 - $179,900 a year
- Full-time
- Microsoft Excel
- 6 years
- Finance
Lead Business Systems Analyst
Tiger Analytics Inc. —Richmond, VA
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Mentoring
Quick Apply
Field Services Technician 2
Iron Bow Technologies —Glen Allen, VA
- $23.50 - $27.00 an hour
- Up to 50% travel
- Mid-level
- Windows
Quick Apply
7d

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application support jobs near chesterfield va

EHR Application Support Specialist Tier 1 - Richmond, VA

Software Technology Inc -
Richmond, VA

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Job Details

Qualifications

Knowledge management
EHR go-live support
Technical documentation
Triage
IT system monitoring
Software implementation
HIPAA
EHR testing
Mid-level
Incident Escalation
Enterprise software support
Reporting and dashboarding tools
Trend analysis
Continuous improvement
Desktop (troubleshooting support)
System validation
System testing
Incident management operations support
Issue tracking
Resolving technical support tickets
Desktop applications
Vendor communication
Health information regulatory compliance
Application Maintenance
Red flag analysis
Escalation handling
Service level agreement (SLA) management
System performance monitoring

Full Job Description

EHR Application Support Specialist Tier 1
Richmond, VA
8+ Months

The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This position will provide technical expertise to the end users, help troubleshoot issues and configuring settings among other functions.

The EHR Application Support Specialist provides Tier 1 support to all EHR end users on EHR related areas. This position will provide technical expertise to the end users, help maintain EHR related activities including troubleshooting issues, configuring settings and setup users among other functions.

The EHR EU Support Specialist is responsible for providing Tier 1 (first call resolution) support to all EHR end-users EHR-related clinical and patient accounting applications.

This role plays a vital role in supporting the successful implementation and sustainment phases of the VDH Electronic Health Record initiative and help ensures deployed EHR capabilities remain stable, fully operational, and effectively adopted by end-users through post-cutover health checks, issue tracking, and sustainment readiness planning.

Provides Tier 1 clinical support to meet and exceed established Service Level Agreements (SLAs) and follow ITIL processes.
Triages end user issues and determines if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2.
Must understand VDH Local Health Department EHR policies, procedures, and workflows and Oracle Health-specific procedures to resolve issues.
Acquires and maintains a general and clinical knowledge of client and related software applications.
Attends professional development training as instructed.
Maintains necessary technology skills to perform common client specific First Call Resolution (FCR) tasks, with training, including password resets, Citrix troubleshooting, common desktop troubleshooting, etc.
Conduct pre- and post-go-live system health checks to verify operational readiness and functionality of the deployed Electronic Health Record (EHR) solution at each VDH facility
Monitor key performance indicators (KPIs) and system usage metrics to identify early warning signs of functional or technical degradation
Coordinate and validate issue resolution with implementation, clinical, technical, and vendor teams to ensure continuity of care and system performance
Maintain sustainment readiness checklists and site health status dashboards for EHR leadership and Go-Live command center operations
Provide on-demand support for issue escalation, problem diagnosis, and liaison functions between end users, support teams, and technical vendors
Contribute to lessons learned, issue trend analysis, and process improvements for future site deployments and system rollouts
Post-Go-Live Health Check Reports that assess system performance and user adoption following deployment
Sustainment Readiness Checklists to evaluate preparedness for ongoing operations and support
Site Health Dashboards and associated metrics to monitor performance and identify potential issues
Knowledge Transfer Documentation to ensure continuity of operations and effective handoff to support teams
Issue Resolution Logs and Trend Analyses to track, resolve, and analyze recurring challenges
Exhibits a basic understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Foundational Communication - Simple messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.

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Refine Your Search

application support jobs in chesterfield va

EHR Application Support Specialist Tier 1 - Richmond, VA

Manager Application Support

Blue Yonder WMS Application Support (L2/L3)

Specialist - Technology Support Analyst (Central Help Desk)

Senior Business Analyst 4 (Hybrid)

Application Development and Support Engineer II

Business Analyst

Managing Consultant

EHR Technical Support Analyst

Manufacturing & Logistics Program Support Technician

EHR Technical Support

Application Security Engineer

Senior Workday Configuration Analyst - HCM

Administrative Manager

Principal Analyst, Profitability Analytics

Program Manager- Senior Reliability, Maintenance, and Engineering (RME) Planner, Planning & BI

Director of Grants

Financial Systems and Stakeholder Governance Manager

Lead Business Systems Analyst

Field Services Technician 2

I want to receive the latest job alert for application support in chesterfield va

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