Providing support and care coordination for individuals within the community is rewarding. If you have a passion for service and want to impact someone’s life, we are interested in speaking with you. Whether you are looking to expand your case management experience or enter the case management field, a career as a Coordinator of Community Service (CCS) will help you meet your goal.
Our Coordinators of Community Services perform tasks to assess clients’ needs, situations, strengths, and support networks to determine their goals. As a Coordinator of Community Service, you will serve as the primary point of contact with clients. Additionally, you will receive remote training and access to the tools and resources needed to perform your role functions. Your responsibility will include information gathering, monitoring plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.
Please visit the link below to complete our online application.
https://blhnurses.clearcompany.com/careers/jobs/d791800c-7e06-bb89-fc99-0f24806d239b/apply?source=1431117-CS-42843
Here is what you can expect as a CCS ---
- Competitive pay, including mileage reimbursement!
- Extensive benefits, including gym membership discounts at major gyms – including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual – including paid holidays.
- Employer-paid training. Employer-provided laptop, cell phone, and printer
- Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise!
Essential Responsibilities:
- Assists individuals with intellectual/developmental disabilities and advocates on their behalf by assisting them with accessing community resources and other networks of services.
- Provides assistance to individuals with intellectual/developmental disabilities and their families in the development of a Person-Centered Plan in accordance with Maryland DDA COMMAR and agency policies.
- Conducts monthly phone calls and home visits to include quarterly visits to individuals.
- Assists individuals in transitioning from nursing facilities and other institutionalization facilities into a community setting with the appropriate support system in place.
- Facilitates and coordinates meetings with individuals and their families, as well as other relevant service providers.
- Maintains appropriate and accurate documentation of compliant files for individuals receiving DDA services and ensures appropriate assessment and documentation in the state of Maryland’s Long-Term Services and Supports (LTSS) system.
- Coordinates with Local Health Departments and the Maryland Department of Health, and all external/internal partners to advocate and enroll individuals in eligible programs.
- Actively attends telephonic and in-person meetings as needed.
- Supports individuals by coordinating with Medicaid-approved providers to render appropriate service and monitoring the delivery of all approved services.
- Completes and meets agency training requirements and in accordance with DDA regulations.
- Responds to all incident reports submitted by providers to ensure that the individual’s health and safety needs are addressed.
Qualifications:
- The candidate will possess a Bachelor’s degree from a four-year college or university in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
- Must possess oral and written communication skills.
- Ability to conduct research on a computer and other sources.
- Ability to use Microsoft Office, Excel, and PowerPoint.
- Ability to write routine reports and correspondence.
- Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships.
- Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals.
- Must possess a valid Maryland driver’s license and reliable transportation.
- Ability to work with little to no supervision, manage own schedule, prioritize, and perform multiple tasks effectively.
In addition to the above qualifications, the case manager must demonstrate:
- The ability to adapt to the organization's policy and procedural changes
- Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve.
- Honesty and integrity in all aspects of day-to-day activities.
Incentives:
- State-wide Recreational Discount.
- Company Paid Holidays.
- Are you an experienced Supports Planner who wants to expand your role function and lead a team of your own? Beatrice Loving Heart is currently looking for a qualified, experienced Supports Planner to join our in-office Team Managers. Our Community First Choice Team Managers supervise an assigned team of Supports Planners in their coordination of services to clients enrolled in the Community First Choice Program (CFC). As a Team Manager/Senior Supports Planner for the CFC, you will manage a small caseload of your own and assist the Agency in ensuring compliance with key requirements and policies.
Here is what you can expect as a Senior Supports Planner/Team Manager ---
- Quarterly Performance bonus!
- 401(k) Retirement Plan with Employer Contribution
- Competitive pay, including mileage reimbursement!
- Extensive benefits, including gym membership discounts at major gyms – including LA Fitness and Planet Fitness, excellent recreational discounts across Maryland (including, but not limited to, movie theaters and amusement parks), paid vacation, and sick leave accrual – including paid holidays.
- Employer-paid training. Employer-provided laptop and cell phone, and printer!
- Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise!
The Team Manager works interdependently with the assigned team to maximize quality outcomes for individuals. The Team Manager serves as the primary point of contact with clients. Perspective employees receive on-site training. Responsibility includes performing on-site visits, information gathering, monitoring of plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.
Essential Responsibilities:
- Coordinate the daily functions of the CFC and ensure that Supports Planners are performing at an optimal level.
- Review reports for accuracy and provides feedback as needed.
- Schedule and conduct weekly meetings with assigned Supports Planners.
- Meet with newly assigned Supports Planners, mentor new Team Members on the CCP procedures and processes.
- Ensure compliance with billing guidelines through a thorough review of documentation by assigned Supports Planners.
- Advise assigned Supports Planners and provide guidance in navigating client-related issues and, DME/DMS and eligibility requirements.
- Maintain a consistent meeting schedule with Supports Planner and Coordinators of Community Services.
- Conduct performance reviews of assigned Supports Planners and provide feedback as needed.
- Maintain a client caseload and provide person-centered planning to assigned clients.
- Promote the Agency’s core mission and values through exemplary behavior.
- Complete additional duties as needed.
Client-Related Responsibilities:
- Establish telephone contact with all clients, family members, and caregivers to assist with the coordination of services while monitoring the existing plans of service.
- Willingness to provide on-site visits to Individuals and coordinate a person-centered Plan of Service
- The qualified applicant will be able to gather information to assist in the development of plans of service provided to clients.
- The qualified candidate will be able to manage multiple priorities and tasks with the flexibility to improve services rendered to clients. Uphold the organization's contractual billing guidelines when documenting activities in the system.
- Collaborate with Social Workers, Registered Nurses, and others to assist Individuals with complex medical/psychological needs. Educate clients on what self-direction is, its philosophy, and purpose, and assist with accessing resources.
- Implement critical thinking in assessing and resolving complex client-related crises.
- Assist clients with transitions from nursing or assisted living facilities to independence within the community.
- Access internal and external resources for clients and collaborate with local community agencies and providers to achieve optimal client-desired outcome measures.
Qualifications:
- The candidate will possess a bachelor’s degree in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
- Minimum of two years experience in case management.
- Must possess oral and written communication skills.
- Ability to conduct research on a computer and other sources. Ability to use Microsoft Office, Excel, and PowerPoint.
- Ability to write routine reports and correspondence.
- Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships. Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals. Must possess a valid Maryland driver's license and reliable transportation.
- Ability to work with little to no supervision, manage own schedule, prioritize and perform multiple tasks effectively. In addition to the above qualifications, the case manager must demonstrate:*
- The ability to adapt to the organization policy and procedural changes
- Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve. Honesty and integrity in all aspects of day-to-day activities.
Benefits:
- 401 (k) Retirement Plan Option.
- Employee Assistance Program.
- State-wide Recreational Discount.
- Paid Personal Time Off.
- Company Paid Holidays.
- Mileage Reimbursement
- Health/Dental Insurance
- Company Cell Phone, Laptop, and Printer are available.
- Life Insurance
- Referral Program
- Vision Insurance
** And much more***
Please visit the link below to fully complete our online application:
https://blhnurses.clearcompany.com/careers/jobs/64e48498-2bd1-25aa-6154-c506a10cf113/apply?source=1330845-CS-42843
- Mileage Reimbursement
- Referral Program Incentive
- ** And much more***
Note: Salary is based on education and experience in a related field.
Job Type: Full-time
Pay: From $52,012.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Work Location: On the road
