Shift Leader
High's —Chestertown, MD
- Part-time
- 18 years or older
- ServSafe
- Computer literacy
Quick Apply
Shift Lead
Walgreens —Chestertown, MD
- $17 - $20 an hour
- Full-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
14d
Shift Leader - Arbys
Goose Creek Distribution Inc —Chestertown, MD
- Full-time
- Quick service & fast food restaurant
- Entry level
Quick Apply
Shift Manager
McDonald’s —Chestertown, MD
- $17 - $21 an hour
- 18 years or older
- Inventory management
- Mid-level
- Disability insurance
- Health insurance
Caliday Lead School Age Teacher - Afternoon Shift
Huffman Family Brands —Abingdon, MD
- $19.00 - $19.50 an hour
- Part-time
- Classroom
- CPR Certification
- Mid-level
Quick Apply
10d
Shift Manager - 0065
Five Guys —White Marsh, MD
- $19 - $22 an hour
- Full-time
- Fast casual restaurant
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Lead - Maryland House Travel Plaza
Areas USA, Inc —Aberdeen, MD
- $17 an hour
- Overtime
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Lead - Maryland House Travel Plaza
Areas USA, Inc —Aberdeen, MD
- $17 an hour
- Overtime
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Shift Manager
Hardees —Centreville, MD
- Up to $18 an hour
- Weekends as needed
- In person
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Dunkin' —Edgewood, MD
- $16 - $18 an hour
- 8 hour shift
- 18 years or older
- No education required
- Sales
- Paid training
- Employee discount
Quick Apply
KFC Shift Supervisor
KFC —Chestertown, MD
- Full-time
- 18 years or older
- Driver's License
- Quick service & fast food restaurant
Quick Apply
Hourly Shift Leader
Papa Johns —Edgewood, MD
- Part-time
- 18 years or older
- No education required
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Team Leader
Royal Farms —Queenstown, MD
- $16 - $22 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Basic math
11d
Night Shift Beverage Area Lead
Plastipak Careers —Havre de Grace, MD
- 12 hour shift
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
- Profit sharing
5d
Shift Leader
Taco Bell / KFC —Edgewood, MD
- $17 - $20 an hour
- Cooking
- Mid-level
- Human resources
- Disability insurance
- Health insurance
Quick Apply
Shift Leader
Wendy's —Edgewood, MD
- $16.00 - $18.50 an hour
- Quick service & fast food restaurant
- Mentoring
- Restaurant experience
- Health insurance
- Dental insurance
Quick Apply
Shift Leader
Panda Restaurant Group —Abingdon, MD
- $18 - $21 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- In-person
- Paid training
- Disability insurance
Quick Apply
Shift Leader
Taco Bell —Middle River, MD
- $17 - $20 an hour
- Cooking
- Mid-level
- Human resources
- Disability insurance
- Health insurance
Quick Apply
Shift Leader
Wingstop —Dundalk, MD
- Overtime
- No education required
- Quick service & fast food restaurant
- In-person
Quick Apply
Shift Manager
Bar Louie —White Marsh, MD
- $20 - $25 an hour
- Part-time
- Casual dining restaurant
- ServSafe
- Mid-level
- Paid training
- Health savings account
Quick Apply

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Shift Leader

High's -
Chestertown, MD

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Computer operation
Communication with suppliers
Customer communication
Staff supervision
Team leadership
Team development
Vendor communication
Computer skills
Team building

Full Job Description

Job Summary:

The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations. The SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability. The SL ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly".

Principal Duties and Responsibilities:

Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees.
Supervise the day-to-day tasks of all store employees.
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.
Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program.
Assist with the hiring, training and development of store employees.
Motivate, encourage and challenge Customer Service Representatives.
Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary.
Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store in order to provide a positive customer experience.
Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner.
Complete daily paperwork and computer entry in a timely manner as established by management.
Ensure the shift duty notebook is accurately maintained.
Ensure execution of the safety, security and retail operations policies and procedures.
Monitor competition in all areas of the company, including fuel and inside sales.
Review and influence the profit and loss statement.
Promote future growth by executing company strategies.
Plan and prepare work schedules and coordinate daily assignments.
Assume responsibility for special assignments and projects as needed.
Provide support for the Store Manager/District Manager, as needed.

Minimum Knowledge. Skills and Abilities:

High School Diploma or equivalent preferred
Successful completion of store training
Previous experience supervising others, preferred
Must be at least 18 years old
Computer literacy
Strong food service experience preferred, ideally in a managerial role
ServSafe certification preferred or successful completion of certification within 2 months of hire
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong leadership, team building and managerial skills
Strong communication skills, with the ability to effectively communicate with employees, customers and vendors
Strong analytical and organizational skills
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to so lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.

Quick Apply

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