As a Take 5 Oil Change Shop Manager, you’ll lead a team of dedicated technicians to deliver a fast, friendly, and reliable oil change experience. You’ll oversee all aspects of shop operations including staffing, training, customer service, inventory management, and financial performance while maintaining the highest Take 5 standards for safety, quality, and efficiency.
This role is ideal for a people-first leader who thrives in a hands-on, fast-paced environment and enjoys developing others. Whether you come from automotive, retail, or restaurant management, we’ll train you the Take 5 way to run a high-performing, customer-centered operation.
Why You’ll Love Working at Take 5:
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Career Growth: Follow our “Pit Tech to President” path. Over 90% of our District Managers started at the shop level.
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Culture: Join a family-oriented team that values integrity, energy, and service excellence.
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Recognition: Participate in our annual Shop Manager Conference and company-wide employee contests.
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Flexibility: Opportunities to transfer across Take 5 locations nationwide.
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Development: Learn new skills daily while building leadership and technical experience.
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Community Impact: Engage with customers and local communities every day.
Key Responsibilities:
Operational Management
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Oversee daily shop operations, including scheduling, inventory control, and workflow optimization.
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Monitor and manage shop performance metrics such as sales, labor costs, and customer satisfaction.
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Ensure all services including oil changes, tire rotations, coolant exchanges, and differential services are performed safely and efficiently.
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Conduct End of Period (EOP) and End of Year (EOY) inventory audits; manage product ordering and restocking.
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Submit payroll and create crew schedules in alignment with labor and budget goals.
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Ensure compliance with all safety, environmental, and operational regulations.
Customer Service Leadership
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Serve as the first line of defense for customer service and issue resolution.
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Greet customers, assess their needs, and ensure they receive a high-quality, hassle-free experience.
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Check in with customers before they leave the shop to confirm satisfaction.
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Train and hold the team accountable for maintaining exceptional customer service at every interaction.
Team Development & Supervision
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Recruit, interview, hire, onboard, and train new crew members through Take 5’s multi-week training program.
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Conduct quarterly employee evaluations and ongoing performance coaching.
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Motivate and develop staff to meet operational goals and sales targets.
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Foster a positive, collaborative work culture that reflects the Take 5 values.
Sales & Financial Management
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Understand and analyze shop financial reports to drive performance and profitability.
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Implement sales and marketing strategies to increase revenue and retain customers.
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Promote additional products and services that meet customer needs.
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Manage budgets responsibly to achieve or exceed financial targets.
Safety, Cleanliness & Compliance
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Enforce strict adherence to safety procedures for employees and customers.
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Ensure all waste and materials are handled in accordance with environmental regulations.
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Maintain cleanliness and organization across all work areas and equipment.
Qualifications and Skills:
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Experience: 2–5 years in the automotive service, retail, or quick-lube industry, with at least 1–2 years in a leadership role.
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Technical Knowledge: Familiarity with oil change processes, vehicle maintenance, and shop equipment.
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Leadership: Proven ability to train, motivate, and manage a team effectively.
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Customer Focus: Excellent interpersonal and communication skills; ability to resolve issues quickly and professionally.
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Organizational Skills: Strong time management, multitasking, and attention to detail.
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Technology: Basic computer literacy, including POS systems, MS Office, and inventory software.
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Problem-Solving: Resourceful and adaptable in managing operational challenges.
Physical Requirements & Work Environment:
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Must be able to lift up to 50 pounds and perform physical tasks for extended periods.
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Ability to maneuver in and out of a shallow 3-foot service pit safely under vehicles.
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Frequent standing, bending, twisting, and use of hands for grasping, pulling, and turning.
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Willingness to work in varying weather conditions (hot or cold).
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Must be alert, safety-conscious, and aware of surroundings at all times.
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Reliable transportation required; must be able to work early hours and approximately 55 hours per week.
Education:
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Required: High school diploma or equivalent.
Take 5 is a fast growing company looking for restaurant/retail managers. We are committed to providing a strong culture supporting a balanced work/family environment where competitive pay offered. Our benefits are first in class.
Core values:
1. The Will of a Winner
2. Passion for People
3. The Vision of an Owner
Mission:
To be the PREMIER franchise group in the The Take 5 System.
Leadership Promise: As leaders, we will do everything possible to set our teams up for success.
People
Sales
Profit
Pay: Starting at $55000.00 / year
Pay:
Benefits:
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Flexible schedule
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Health insurance
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Paid time off
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Life insurance
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Paid training
Job Type: fulltime
Schedule:
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Weekend availability
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Monday to Friday
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Day shift
Education: High school degree
Work location: On-site
