Top 45 Survey manager Jobs in Cheyenne, Wy

Customer Service Manager - Cheyenne, WY
307 RACING MANAGEMENT, LLC —Cheyenne, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Document Specialist
TRC Companies, Inc. —Cheyenne, WY
- $27.00 - $37.40 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Paid holidays
- Disability insurance
10d
Hospital Lead Valet Attendant - Cheyenne Regional Medical Center
Towne Park —Cheyenne, WY
- $16 - $18 an hour
- Full-time
- 18 years or older
- Clean driving record
- Hospital
- Health insurance
- Dental insurance
Quick Apply
Project Manager - #4884
Contract Land Staff —Cheyenne, WY
- Microsoft Excel
- Customer service
- Computer literacy
11d
Admissions Director
Healthcare Admissions in Laramine county —Laramie County, WY
- Full-time
- Mid-level
- Communication skills
- Hospital experience
- Health insurance
- Dental insurance
Quick Apply
12d
Project Design Manager
Cushman & Wakefield —Cheyenne, WY
- $73,950 - $87,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
Business Office Assistant
Polaris Rehabilitation and Care Center —Cheyenne, WY
- Full-time
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Dental insurance
- 401(k)
Quick Apply
Assistant Manager II
Dollar Tree —Cheyenne, WY
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
State Land Surveyor 2026-00630
State of Wyoming —Cheyenne, WY
- $7,983.73 - $9,580.13 a month
- Full-time
- US work authorization
- Computer skills
- 1 year
- Paid holidays
- Disability insurance
Assistant Manager I
Dollar Tree —Cheyenne, WY
- Part-time
- Schematics
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
3d
Natural Resources Program Principal 2026-01577
State of Wyoming —Cheyenne, WY
- $6,612.67 - $7,347.60 a month
- Full-time
- Computer literacy
- Public speaking
- Research
- Paid holidays
- Disability insurance
Right of Way Assistant Administrator 2026-01876
State of Wyoming —Cheyenne, WY
- $7,184.67 - $7,983.73 a month
- Full-time
- Engineering
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Title Research Specialist | Field Based | Energy Infrastructure Projects
Liberty Core Consultants —Cheyenne, WY
- $78,000 - $95,000 a year
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
WIC and MCH Epidemiologist 2026-01249
State of Wyoming —Cheyenne, WY
- $32.52 - $36.13 an hour
- Full-time
- Background check
- Mid-level
- Office
Geology Supervisor 2026-01412
State of Wyoming —Cheyenne, WY
- $7,805.20 - $8,671.86 a month
- Full-time
- Word processing
- Public speaking
- Bachelor's degree
- Paid holidays
- Disability insurance
Nurse (Accreditation Coord)
US Veterans Health Administration —Cheyenne, WY
- $88,423 - $150,139 a year
- Online Application
- Background check
- Nursing
- Doctoral degree
- Paid holidays
- Dental insurance
3d
Senior Project Geologist 2026-01487
State of Wyoming —Cheyenne, WY
- $7,184.67 - $7,983.73 a month
- Full-time
- Word processing
- Research
- Office
- Paid holidays
- Disability insurance
Member Specialist
Boys & Girls Club of Cheyenne —Cheyenne, WY
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
2d
Construction Engineer I (Temp-to-Hire)
SOLV Energy, LLC —Cheyenne, WY
- $29.78 - $37.23 an hour
- Full-time
- Remote
- Microsoft Excel
- Construction site
- Engineering
Quick Apply
Adjunct Instructor, Zoology/Biology
Laramie County Community College —Cheyenne, WY
- $900 an hour
- Part-time
- Background check
- Anatomy knowledge
- Word processing

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survey manager jobs near cheyenne, wy

Customer Service Manager - Cheyenne, WY

307 RACING MANAGEMENT, LLC
Cheyenne, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

survey manager jobs in cheyenne, wy

Customer Service Manager - Cheyenne, WY

Document Specialist

Hospital Lead Valet Attendant - Cheyenne Regional Medical Center

Project Manager - #4884

Admissions Director

Project Design Manager

Business Office Assistant

Assistant Manager II

State Land Surveyor 2026-00630

Assistant Manager I

Natural Resources Program Principal 2026-01577

Right of Way Assistant Administrator 2026-01876

Title Research Specialist | Field Based | Energy Infrastructure Projects

WIC and MCH Epidemiologist 2026-01249

Geology Supervisor 2026-01412

Nurse (Accreditation Coord)

Senior Project Geologist 2026-01487

Member Specialist

Construction Engineer I (Temp-to-Hire)

Adjunct Instructor, Zoology/Biology

I want to receive the latest job alert for survey manager in cheyenne, wy

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