Top 3886 Account specialist Jobs in Chicago, Il

Customer Success Analyst
Uber —Chicago, IL
- $107,000 - $132,000 a year
- Full-time
- Mid-level
- Office
- Finance
- 401(k)
Remote Account Resolution Representative
Annuity Health —Westmont, IL
- $16 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Commercial Insurance Account Manager
Libsco Financial Group —Northbrook, IL
- $75,000 - $85,000 a year
- 8 hour shift
- Customer service
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Senior Freight Broker
Vista Trans Logistics —Glen Ellyn, IL
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- Office
- Business development experience
- Paid time off
- Professional development assistance
Quick Apply
9d
Sales Representative
PCF Souvenirs/The Postcard Factory —Chicago, IL
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Business development experience
- Driver's License
- Mileage reimbursement
Quick Apply
Outside Sales Territory Manager
ONTARIO WHOLESALE ENERGY GAS & ELECTRIC —Chicago, IL
- $50,000 - $400,000 a year
- Full-time
- Sales
- Mid-level
- Driver's License
- Travel reimbursement
- Paid training
Quick Apply
Inside Sales Representative- Countertops and Flooring Bllingual (English/ Polish)
STONEX USA —Elk Grove Village, IL
- $40,000 - $50,000 a year
- Full-time
- Bilingual
- English
- Mid-level
Quick Apply
Territory Sales Representative
Air Services Company —Hammond, IN
- From $75,000 a year
- Urgently hiring
- Marketing
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sales Agent
Barakat Transport —Chicago, IL
- $45,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- In-person
Quick Apply
General Manager-Commercial HVAC
ENFRA LLC —Westmont, IL
- $129,000 - $172,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
- Opportunities for advancement
14d
Sales Agent
Barakat Transport —Oak Forest, IL
- $45,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- In-person
Quick Apply
National Sales Representative
Turano Baking Co. —Berwyn, IL
- From $85,000 a year
- Full-time
- Background check
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Industry Relations
LUGPA —Chicago, IL
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
3d
Account Executive - New Business
McGowan and Company —Lisle, IL
- Full-time
- Hybrid work
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
11h
Head of Americas
TOMY International, Inc. —Oak Brook, IL
- Full-time
- Merchandising
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Entry-Level to Early Career Geotechnical / Civil Engineer
Pioneer Engineering & Environmental Services, LLC —Chicago, IL
- $60,000 - $90,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Residential
- Health savings account
- Paid holidays
Quick Apply
10h
District Manager
Lucky Lincoln Gaming LLC —Chicago, IL
- $65,000 - $110,000 a year
- Full-time
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Commercial Sales Arborist
SavATree LLC —Northbrook, IL
- $130,000 - $250,000 a year
- Mid-level
- Ability to lift 50 pounds
- Outdoor work
- Disability insurance
- Health insurance
Quick Apply
Account Manager
Greenheck Group —Chicago, IL
- $80,000 - $208,000 a year
- Full-time
- 5 years
- Engineering
- Mid-level
- Disability insurance
- Health insurance
Ocean Import Account Representative
Job&talent US —Elk Grove Village, IL
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
Quick Apply
4d

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Customer Success Analyst

Uber -
Chicago, IL

Apply Now

Job Details

Full-time
$107,000 - $132,000 a year

Benefits

401(k)

Qualifications

Customer communication
SQL
B2B business model
Bachelor's degree
B2B
Query management

Full Job Description

About the Role

As a Customer Success Manager (CSM), you will play a critical role in ensuring merchant success. This role is 70% focused on optimizing operational health (including a combination of operational efficiency, customer experience, and financial health) , and 30% on enabling and driving revenue growth by supporting upselling and cross-selling efforts (identifying and proposing growth opportunities) . The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant performance, identify operational pain points, and recommend tailored solutions to merchants.
What You'll Do

Own and run recurring client meetings with key stakeholders. Plan, own, and run business reviews in coordination with CPs/AMs. travel as needed for key business meetings.
Monitor and analyze operational health metrics for existing partners.
Identify gaps in restaurant performance and propose solutions for improvement.
Drive product adoption working with Client Partners and Account Managers to understand the merchants' business objectives and tailor new product recommendations supported by data analysis to help them achieve these goals. Execute on agreed plans (campaigns set up and post mortem reports).
Ensure customer retention & expansion through regularly sharing an assessment of the merchant's adoption gaps and monitor overall operational health. Collaborate with the sales team to expand customer accounts by identifying, analyzing and / or pitching upsell or cross-selling new opportunities.
Proactively identify potential issues and work to resolve them. Advocate for the customer's needs cross-functionally within the organization and relay any product or service feedback to relevant teams.
Develop reporting and feedback providing regular reports on customer health, usage, and feedback to senior leadership. Offer feedback on product improvements based on customer needs and pain points.

Basic Qualifications

At least 4 years of experience in B2B operations (Sales, Customer Success, Account Management, or upper management retail/food industry).
Bachelor's degree in Economics, Finance, Business Administration, or a related field.
Basic proficiency in SQL, with the ability to adjust and refine queries as needed.

Preferred Qualifications

Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
Creative thinker with a passion for problem-solving and driving innovation.
Ability to thrive in a fast-paced and constantly evolving environment, with a proactive and results-driven mindset.
Previous experience in consulting, account management, or a similar client-facing role.
Operational Excellence - Ability to identify and optimize merchant processes.
Analytical Thinking - Comfortable with data, insights, and performance metrics. Ability to translate data into actionable recommendations.
Process Optimization - Proactively suggest tailored and scalable solutions to improve efficiency.
Cross-Functional Collaboration - Ability to work cross-functionally and drive influence with multiple stakeholders.
Excellent communication and relationship-building abilities.
Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact.

~~ ~~

For Chicago, IL-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For Los Angeles, CA-based roles: The base salary range for this role is USD $107,000 per year - USD $119,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $119,000 per year - USD $132,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Apply Now

Refine Your Search

account specialist jobs in chicago, il

Customer Success Analyst

Remote Account Resolution Representative

Commercial Insurance Account Manager

Senior Freight Broker

Sales Representative

Outside Sales Territory Manager

Inside Sales Representative- Countertops and Flooring Bllingual (English/ Polish)

Territory Sales Representative

Sales Agent

General Manager-Commercial HVAC

Sales Agent

National Sales Representative

Manager, Industry Relations

Account Executive - New Business

Head of Americas

Entry-Level to Early Career Geotechnical / Civil Engineer

District Manager

Commercial Sales Arborist

Account Manager

Ocean Import Account Representative

I want to receive the latest job alert for account specialist in chicago, il

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