Top 188 Associate it operations engineer Jobs in Chicago, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Associate IT Operations Engineer
Green Thumb —Chicago, IL
- $65,000 - $75,000 a year
- On call
- Remote
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
1d
Data Operations Engineer Associate
Huron Consulting Services LLC —Chicago, IL
- $100,000 - $171,100 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
I&E Technician
Nufarm Americas Inc —Chicago Heights, IL
- $32 - $48 an hour
- Full-time
- Maintenance
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Lockport, IL
- $0.66 per mile
- Full-time
- Dedicated
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
8d
Flex Truck Driver - Class A - Penske Logistics
Penske Truck Leasing and Logistics —South Holland, IL
- $127,000 a year
- Full-time
- Dealership
- Customer service
- Ability to walk for extended periods
- AD&D insurance
- Paid holidays
Lead Associate Principal, Security Engineering
Options Clearing Corporation —Chicago, IL
- $145,200 - $236,700 a year
- Full-time
- Hybrid work
- 5 years
- System design
- Senior level
- Health insurance
- Dental insurance
Truck Driver - Local Class A Floater- Penske Logistics
Penske Truck Leasing and Logistics —Lockport, IL
- $0.66 per mile
- Full-time
- Ability to walk for extended periods
- DOT physical examination
- Local
- AD&D insurance
- Paid holidays
Maintenance Mechanic II
Vantedge Medical —Wheeling, IL
- $32 - $48 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Mid-level
Quick Apply
Flex Truck Driver - Class A - $5K Retention Bonus - Penske Logistics
Penske Truck Leasing and Logistics —Lockport, IL
- $0.66 per mile
- Full-time
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Woodridge, IL
- $100,000 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
Truck Driver - CDL Class A - Penske Logistics
Penske Truck Leasing and Logistics —Carol Stream, IL
- $32.41 an hour
- Overtime
- Surgery
- Hospital
- Customer service
- AD&D insurance
- Paid holidays
PCBA Manufacturing Process Engineer
Confidential —Bensenville, IL
- $75,000 - $125,000 a year
- Full-time
- Spanish
- Engineering
- English
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer I
Impact Networking —Bolingbrook, IL
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
7d
Software Support Technician (Translogic)
Swisslog Healthcare —Chicago, IL
- $70,000 - $84,000 a year
- On call
- Hybrid work
- Mid-level
- Office
- SQL
- Free parking
- Health insurance
AI Associate
Clear Investment Group —Chicago, IL
- $65,000 - $75,000 a year
- Full-time
- Office
- Bachelor's degree
- 1 year
- Paid holidays
- Health insurance
Quick Apply
IT Support Engineer - Video Systems
SDI Presence —Chicago, IL
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Engineering
- Windows
- 3 years
- Wellness program
- Disability insurance
Quick Apply
13d
Data Engineer - AI, Agents, & Context - Clinical (Sr. Associate)
Huron Consulting Services LLC —Chicago, IL
- $110,000 - $177,000 a year
- Full-time
- Remote
- Computer Science
- Bachelor of Science
- Java
- Dental insurance
Quick Apply
Marketing & Communications Associate
The University of Chicago —Chicago, IL
- $70,000 - $90,000 a year
- Full-time
- Background check
- Marketing
- Inventory management
- Health insurance
- Paid time off
Associate Product Manager, Data and Internal Systems
InterPark LLC —Chicago, IL
- $90,000 - $100,000 a year
- Full-time
- 18 years or older
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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associate it operations engineer jobs near chicago, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

associate it operations engineer jobs in chicago, il

Field Systems Engineer

Associate IT Operations Engineer

Data Operations Engineer Associate

I&E Technician

Truck Driver - CDL Class A - Penske Logistics

Flex Truck Driver - Class A - Penske Logistics

Lead Associate Principal, Security Engineering

Truck Driver - Local Class A Floater- Penske Logistics

Maintenance Mechanic II

Flex Truck Driver - Class A - $5K Retention Bonus - Penske Logistics

Truck Driver - CDL Class A - Penske Logistics

Truck Driver - CDL Class A - Penske Logistics

PCBA Manufacturing Process Engineer

Systems Engineer I

Software Support Technician (Translogic)

AI Associate

IT Support Engineer - Video Systems

Data Engineer - AI, Agents, & Context - Clinical (Sr. Associate)

Marketing & Communications Associate

Associate Product Manager, Data and Internal Systems

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