Top 135 Business services manager Jobs in Chicago, Il

Manager of ADR Services
American Arbitration Association Inc. —Chicago, IL
- $75,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Loan repayment program
3d
Manager, Club Services & Grant Compliance
BOYS & GIRLS CLUBS OF CHICAGO INC —Chicago, IL
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Public speaking
- Paid holidays
- Disability insurance
Quick Apply
Convention Services Manager
DoubleTree by Hilton Hotel Chicago - North Shore Conference Center —Skokie, IL
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Perioperative Services Clinical Manager
Insight —Chicago, IL
- $90,000 - $105,000 a year
- Master's degree
- Bachelor's degree
- Operating room
Quick Apply
Divisional Service Manager - Door Division
IDN H. Hoffman, Inc —Glendale Heights, IL
- $70,000 - $90,000 a year
- Full-time
- Background check
- Mentoring
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
5d
Senior Manager, Employment Tax Services (NYM)
KPMG —Chicago, IL
- $123,975 - $283,245 a year
- Full-time
- 6 years
- CPA
- Research
- Disability insurance
- Health insurance
4d
Senior Manager, Business Tax Services - Asset Management
KPMG —Chicago, IL
- Full-time
- CPA
- Office
- Master's degree
- Disability insurance
- Health insurance
Manager, Business Tax Services - Integrated Partnership Solutions
KPMG —Chicago, IL
- Full-time
- Management
- CPA
- 5 years
- Disability insurance
- Health insurance
Manager, Business Tax Services - Real Estate
KPMG —Chicago, IL
- Full-time
- Management
- CPA
- 5 years
- Disability insurance
- Health insurance
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
11d
Operational Performance Lead - Full Service (Remote)
Hyatt Corporate Office —Chicago, IL
- $78,500 - $110,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Public speaking
- Health insurance
- Dental insurance
10d
Sr Project Mgr Digital and Information Services
Hospital: Rush University Medical Center —Chicago, IL
- $50.68 - $75.51 an hour
- 8 hour shift
- 6 years
- Microsoft Outlook
- Hospital
Operations Manager
MedSpeed —Elmhurst, IL
- $80,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
10d
Regional Category Manager, Logistics Services
Molex —Lisle, IL
- $110,000 - $125,000 a year
- Pass drug screening
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health savings account
14d
Outreach Account Manager-Lab Services
Insight —Chicago, IL
- $30 - $40 an hour
- Marketing
- Hospital
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Project Manager, Project & Development Services (Data Center)
Cushman & Wakefield —Chicago, IL
- $110,500 - $130,000 a year
- Full-time
- 5 years
- Engineering
- Analysis skills
- Health savings account
- Disability insurance
Quick Apply
10d
Area Service Manager
Trane Technologies —Willowbrook, IL
- $98,200 - $140,490 a year
- Full-time
- Clean driving record
- Pass drug screening
- 3 years
- Paid holidays
- Health insurance
Manager, IT Applications - Business Applications
Endeavor Health —Skokie, IL
- $58.50 - $90.68 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Recruiting
- Free parking
- Wellness program
Sr. Manager, Risk Management and Real Estate
USG Corporation —Chicago, IL
- $136,200 - $181,560 a year
- Office
- Residential
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Task Force Property Manager
Waterton —Chicago, IL
- $75,000 - $95,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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business services manager jobs near chicago, il

Manager of ADR Services

American Arbitration Association Inc. -
Chicago, IL

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Job Details

Full-time
$75,000 - $80,000 a year
3 days ago

Benefits

403(b) matching
Loan repayment program
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Pet insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Team leadership

Full Job Description

Description

Overview

Join our dedicated team as a Manager of ADR Services! Be at the forefront of administering arbitration and mediation cases while leading a team of skilled case administrators.

Compensation: $75,000 - $80,000 annual salary plus 10% incentive opportunity.
Work Arrangement: Hybrid

Named one of the 50 best non-profits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Responsibilities

Serves as primary contact with parties, party representatives, arbitrators, and mediators on assigned cases; consults with management as needed.
Manages arbitration and mediation cases; ensures information is entered and maintained in an online case management system (PRISM); utilizes discretion and independent judgment by applying high-level knowledge and understanding of the AAA's rules and procedures on assigned cases.
Supervises case administrators; carries out supervisory responsibilities in accordance with the AAA's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Conducts administrative conference calls; facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services; and is a resource for clients and arbitrators.
Ensures confidentiality of case information and records; adheres to the AAA's information security and data privacy policies, procedures, and practices.
Ensures the ADR process is managed effectively, deadlines are met, neutrality is maintained during client interactions, and roadblocks are identified and resolved.
Review newly assigned cases and contact the filing party to resolve deficient filings.
Resolves case-related issues; escalates matters to management as appropriate.
Advises panelists on procedural hearing management, jurisdiction, and related issues and assists in monitoring panelists' case management skills.
Develops and sustains client relationships to ensure trust and respect for AAA and its services.
Collaborates with colleagues in case management centers and regional offices on client service and trends in the ADR industry.
Provides feedback to management and regional colleagues regarding interaction with arbitrators and mediators.
Demonstrates regular, reliable, and predictable job attendance.
Attends on-site and in-person meetings and training sessions.

Qualifications

Education & Experience: Bachelor's degree in a business-related discipline; 1-2 years of experience in a leadership or supervisory role; 4-6 years of experience in comprehensive customer service management in a law office or judicial industry; or an equivalent combination of education and work experience.

Technology Skills: Intermediate proficiency with Microsoft Word, Excel, Outlook, and online case management systems.

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

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Refine Your Search

business services manager jobs in chicago, il

Manager of ADR Services

Manager, Club Services & Grant Compliance

Convention Services Manager

Perioperative Services Clinical Manager

Divisional Service Manager - Door Division

Senior Manager, Employment Tax Services (NYM)

Senior Manager, Business Tax Services - Asset Management

Manager, Business Tax Services - Integrated Partnership Solutions

Manager, Business Tax Services - Real Estate

Customer Service Lead

Operational Performance Lead - Full Service (Remote)

Sr Project Mgr Digital and Information Services

Operations Manager

Regional Category Manager, Logistics Services

Outreach Account Manager-Lab Services

Project Manager, Project & Development Services (Data Center)

Area Service Manager

Manager, IT Applications - Business Applications

Sr. Manager, Risk Management and Real Estate

Task Force Property Manager

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