Top 61 Call center quality analyst Jobs in Chicago, Il

Junior Security Analyst
The University of Chicago —Chicago, IL
- $24.04 - $31.25 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Paid time off
Workforce Optimization Analyst- Skokie, IL
Endeavor Health —Skokie, IL
- $24.86 - $37.29 an hour
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Free parking
- Wellness program
Licensed Health Insurance Sales Agent - WORK FROM HOME
TRANZACT —Chicago, IL
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- English
- Communication skills
- Paid training
- Paid holidays
Quick Apply
7d
Public Health Research Analyst
The University of Chicago —Chicago, IL
- $50,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Communication Quality Analyst
Napleton Corporate —Oakbrook Terrace, IL
- $24 - $31 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Security Operations Coordinator II
Health Care Service Corporation —Chicago, IL
- $20.04 - $44.61 an hour
- Weekends as needed
- Research
- Mid-level
- 3 years
- Paid time off
Support Analyst
Sentinel —Downers Grove, IL
- $70,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Disability insurance
- Health insurance
FSQA Regulatory Analyst (Hybrid: Onsite and Remote Work)
US Foods, Inc. —Rosemont, IL
- $65,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Engineering
- Mid-level
- Employee stock purchase plan
- Disability insurance
Supervisor - Service Center of Excellence
Burroughs, Inc. —Elmhurst, IL
- $62,000 - $67,000 a year
- Oracle
- Data analysis skills
- Mid-level
Commercial Banking Administrative Specialist
Centier Bank —Highland, IN
- $21.65 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Tuition reimbursement
- Paid time off
Quick Apply
Senior Analyst - Digital Reliability
United Airlines —Chicago, IL
- $81,795 - $106,602 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- Paid holidays
- Disability insurance
5d
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Chicago, IL
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Service Desk Process Lead
RL Canning —Chicago, IL
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- 5 years
- Mid-level
- AD&D insurance
- Paid holidays
Analyst, Prvt Equity Acctng
Northern Trust Corp. —Chicago, IL
- $43,200 - $64,800 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Health insurance
- Dental insurance
Epic Application Analyst - Epic Professional Billing (PB)
Hospital: Rush University Medical Center —Chicago, IL
- $34.61 - $51.57 an hour
- 8 hour shift
- Mid-level
- 3 years
- Analysis skills
Security Operations Analyst
Crash Champions —Westmont, IL
- $80,000 - $95,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
2d
Sr. Lease Analyst
Walgreens —Deerfield, IL
- $79,300 - $127,000 a year
- Writing skills
- Office
- Finance
Qualified Intellectual Disabilities Professio
Anixter Center —Chicago, IL
- $53,000 - $56,000 a year
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
- Disability insurance
- Health insurance
Quick Apply
Clinical Research Financial Analyst
The University of Chicago —Chicago, IL
- $70,000 - $95,000 a year
- Full-time
- Background check
- ERP systems
- Pass drug screening
- Health insurance
- Paid time off
Supervisor - Service Center of Excellence
Burroughs —Elmhurst, IL
- $62,000 - $67,000 a year
- Full-time
- Oracle
- Data analysis skills
- Mid-level
Quick Apply

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Junior Security Analyst

The University of Chicago -
Chicago, IL

Apply Now

Job Details

Full-time
$24.04 - $31.25 an hour

Benefits

Health insurance
Paid time off

Qualifications

Zero Trust security
Computer science
Intrusion detection analysis
Associate's degree in cybersecurity
Computer Science
Automation
Associate's degree in computer science
Triage
IT system monitoring
Incident Reporting
Employee relationship building
Security log analysis
Security system vulnerability testing
Computer hardware
Incident management operations support
Security testing methodologies
Hardware support
Security Event Management (security operations)
Compliance documentation
Data reporting support
Vulnerability management
Security System Administration (security operations)
Systems analysis
Cross-functional collaboration
Incident response implementation
2 years
Communication skills
Python
Entry level
Cross-functional communication

Full Job Description

Department

BSD CTD - Security

About the Department

The Center for Translational Data Science (CTDS) at the University of Chicago is a research center whose mission is to develop the discipline of translational data science to impactful problems in biology, medicine, healthcare, and the environment. We envision a world in which researchers have ready access to the data needed and the tools required to make data driven discoveries that increase our scientific knowledge and improve the quality of life. We architect ecosystems of large-scale commons of research data, computing resources, applications, tools, and services for the broader research community to use data at scale to pursue scientific inquiry and accelerate discovery. Learn more at https://gdc.cancer.gov/ https://gen3.org/ https://stats.gen3.org/ and https://ctds.uchicago.edu/.

Job Summary

The Center for Translational Data Science (CTDS) is seeking a highly motivated Junior Security Analyst who is passionate about information security. In this hands-on, entry-level role, you will support the protection of multi-petabyte scale data on platforms like GDC and Gen3 data commons while actively collaborating with cross-functional teams. Your
eagerness to learn is just as important as your current skill set. We are committed to mentorship, fostering your growth as a well-rounded practitioner who moves beyond administrative tasks to provide meaningful security support, stays up to date on emerging threats, and advocates for the improvement of CTDS’s products and services. If you are ready to soak up knowledge and make a tangible impact on the security of critical data science initiatives, we want to hear from you.

This at-will position is wholly or partially funded by contractual grant funding which is renewed under provisions set by the grantor of the contract. Employment will be contingent upon the continued receipt of these grant funds and satisfactory job performance.

Responsibilities

Support day-to-day security operations and triage incoming security tickets.
Support the vulnerability management lifecycle to help identify, track, and remediate risks.
Assist the team with basic incident response, monitoring, log analysis and reporting.
Write and maintain basic Python scripts to help automate routine security tasks.
Contribute to ongoing security projects, such as our transition to a zero-trust network access model.
Provide necessary support for pulling supporting Governmental reporting paperwork and compliance documentation.
Under close supervision, performs basic technical support procedures to ensure the safety of information systems. Identifies potential hardware and software deficiencies on systems such as web servers, mail servers, routers, firewalls and intrusion detection systems.
Learns fundamental security penetration tests to identify system vulnerability against malicious code, system exploitation using SQL injection, cross-site scripting, buffer overflows, parameter tampering, hidden field manipulation, cookie poisoning, and web services manipulation.
Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Certifications:

Preferred Qualifications

Education:

Associate or bachelor’s degree in progress within cybersecurity, computer science, or a related field.

Experience:

Foundational understanding of basic security principles and IT operations.
Familiarity with Python and a genuine interest in improving your scripting abilities.

Preferred Competencies

Strong willingness to learn, ask questions, and adapt to new challenges.
Ability to respond to changing priorities and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness.
Ability to build trust and work effectively with cross-functional teams.
Ability to present information in a consistent and concise manner.
Strong written and verbal communication skills and ability to foster collaborative working relationships.

Working Conditions

Hybrid office/remote.

Application Documents

Resume/CV (required)
Cover Letter (preferred)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

Scheduled Weekly Hours

Drug Test Required

Health Screen Required

Motor Vehicle Record Inquiry Required

Pay Rate Type

Hourly

FLSA Status

Non-Exempt

Pay Range

$24.04 - $31.25

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Apply Now

Refine Your Search

call center quality analyst jobs in chicago, il

Junior Security Analyst

Workforce Optimization Analyst- Skokie, IL

Licensed Health Insurance Sales Agent - WORK FROM HOME

Public Health Research Analyst

Communication Quality Analyst

Security Operations Coordinator II

Support Analyst

FSQA Regulatory Analyst (Hybrid: Onsite and Remote Work)

Supervisor - Service Center of Excellence

Commercial Banking Administrative Specialist

Senior Analyst - Digital Reliability

Technology Support Analyst

Service Desk Process Lead

Analyst, Prvt Equity Acctng

Epic Application Analyst - Epic Professional Billing (PB)

Security Operations Analyst

Sr. Lease Analyst

Qualified Intellectual Disabilities Professio

Clinical Research Financial Analyst

Supervisor - Service Center of Excellence

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