Top 1457 Certification engineer Jobs in Chicago, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Project Civil Engineer - Construction Materials Testing
Confidential —Orland Park, IL
- $75,000 - $90,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
General Engineer
ComEd —Oakbrook Terrace, IL
- $92,000 - $126,500 a year
- Extended hours
- CAD
- Bachelor of Science
- Engineering
- Disability insurance
- Health insurance
General Engineer
ComEd —Oakbrook Terrace, IL
- $92,000 - $126,500 a year
- Extended hours
- Bachelor of Science
- Engineering
- System design
- Disability insurance
- Health insurance
International Facilities Manager / Maintenance Engineer
True North Equities —Chicago, IL
- $100,000 - $120,000 a year
- Full-time
- Residential
- Project management
- In-person
- Travel reimbursement
- Health insurance
Quick Apply
Process Engineer
Alsip MiniMill, LLC —Alsip, IL
- $105,000 - $125,000 a year
- Engineering
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Telecommunications Engineer
Revolution Technologies, LLC —Chicago, IL
- $45 - $60 an hour
- Overtime
- Hybrid work
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h
Microsoft Modern Work Engineer (Copilot & SharePoint)
Emergent Software —Chicago, IL
- $110,000 - $140,000 a year
- Overtime
- Remote
- Presentation skills
- SharePoint
- Senior level
- Profit sharing
- Paid parental leave
Quick Apply
ML Staff Engineer – LLM & Production Systems
Bain & Co. —Chicago, IL
- $141,000 - $169,000 a year
- Full-time
- 6 years
- Computer Science
- System design
- Wellness program
- Paid holidays
Quick Apply
Senior IAM Engineer
Federal Home Loan Bank of Chicago —Chicago, IL
- $90,400 - $150,700 a year
- Full-time
- DevOps
- System design
- Office
- Paid holidays
- Health insurance
Quick Apply
Entry-Level to Early Career Geotechnical / Civil Engineer
Pioneer Engineering & Environmental Services, LLC —Chicago, IL
- $60,000 - $90,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Residential
- Health savings account
- Paid holidays
Quick Apply
13d
Network Pre-Sales Systems Engineer
EOS —Chicago, IL
- $200,000 - $230,000 a year
- Remote
- Azure
- 5 years
- System design
Quick Apply
7d
Sr. Forward Deployed Engineer (FDE) - Healthcare & Life Sciences
Databricks —Chicago, IL
- $182,000 - $250,208 a year
- Azure
- 6 years
- System design
Sr. Forward Deployed Engineer (FDE) - Public Sector
Databricks —Chicago, IL
- $182,000 - $250,208 a year
- Azure
- 6 years
- System design
Engineer II
Marriott International, Inc —Chicago, IL
- $51.44 an hour
- Full-time
- Mid-level
- Hotel
- Trade school
Cloud Engineer (AWS)
Contact Government Services, LLC —Chicago, IL
- $99,008 - $134,368 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
AppSec Engineer
Karbon —Chicago, IL
- $131,000 - $169,000 a year
- Remote
- Azure
- System design
- Mid-level
- Paid parental leave
- Dental insurance
Quick Apply
Cloud Systems Engineer (remote)
DePaul University —Chicago, IL
- $74,367 - $100,000 a year
- Full-time
- Remote
- Background check
- System design
- Mid-level
- Paid holidays
- Health insurance
ASSOCIATE, DATA ENGINEER
Cresset Capital —Chicago, IL
- $85,000 - $110,000 a year
- Computer Science
- Mid-level
- AWS
- Health savings account
- Disability insurance
Quick Apply
Junior Power Platform Developer - Rock Island, IL - Secret Clearance
OM Group Inc. —Chicago, IL
- $85,000 - $95,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
6d

I want to receive the latest job alert for certification engineer in chicago, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

certification engineer jobs near chicago, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

certification engineer jobs in chicago, il

Field Systems Engineer

Project Civil Engineer - Construction Materials Testing

General Engineer

General Engineer

International Facilities Manager / Maintenance Engineer

Process Engineer

Telecommunications Engineer

Microsoft Modern Work Engineer (Copilot & SharePoint)

ML Staff Engineer – LLM & Production Systems

Senior IAM Engineer

Entry-Level to Early Career Geotechnical / Civil Engineer

Network Pre-Sales Systems Engineer

Sr. Forward Deployed Engineer (FDE) - Healthcare & Life Sciences

Sr. Forward Deployed Engineer (FDE) - Public Sector

Engineer II

Cloud Engineer (AWS)

AppSec Engineer

Cloud Systems Engineer (remote)

ASSOCIATE, DATA ENGINEER

Junior Power Platform Developer - Rock Island, IL - Secret Clearance

I want to receive the latest job alert for certification engineer in chicago, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected