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ASST COMMUNITY LIVING SPECIALIST

City of Chicago -
Chicago, IL

Apply Now

Job Details

From $57,000 a year
7 days ago

Qualifications

Customer follow-ups
Statistics
Experience working with individuals with disabilities
Communication accessibility accommodations
Interviewing clients
Intake
Maintaining patient confidentiality
Welfare eligibility determination
Bachelor's degree in psychology
Client assessment in social work
Associate's degree in psychology
Health insurance customer support
Bachelor's degree in social science
Community resource coordination in health services social work
Working with seniors
Social Sciences
Public Health
Older adults
Psychology
Housing services experience
Experience working with adults with disabilities
Working with families
Client advocacy in social work
Bachelor's degree in public health
Telephone systems
Sensory impairments support
Phone call management
Associate's degree
Gerontology
Social service program planning

Full Job Description

ASST COMMUNITY LIVING SPECIALIST

Job Number:

420324

Description

BID/JOB ANNOUNCEMENT

Assistant Community Living Specialist

Department of Family & Support Services

Seniors’ division

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary starts at $57,000

This position is open to the public and all current City employees covered under the City’s collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Applications for this position will be accepted until 11:59pm CDT on 08/31/2026

Under immediate supervision, the class provides information and social service assistance to older adults and people with disabilities working at various Department of Family and Support Service

locations, and performs related duties as required.

ESSENTIAL DUTIES

Provides short-term options counseling, information, referral and assistance to adults with disabilities, older adults and their families regarding available social service resources and services. (e.g., homemaker services, adult day care services, respite services, medical transportation, housing and legal services, home delivered meals, etc.)
Receives and responds to inquiries from a variety of sources. (e.g., email, walk-in, phone, mail)
Meets with and interviews older adults and adults with disabilities to assess and identify needed services and to gather information required to complete client intake forms.
Makes determination about program and benefit eligibility and provides information to clients about available programs and services.
Assists clients in completing applications for available services and benefits. (e.g., RTA reduced fare passes, homemaker services)
Conducts individual health insurance counseling sessions for older adults.
Provides excellent customer service to clients and ensures customer service goals are met and maintained.
Makes referrals to appropriate social service agencies to ensure clients receive needed services.
Follows-up with clients, family members and service providers to ensure client concerns have been addressed.
Acts as an advocate for clients by working on their behalf to secure needed services and benefits.
Maintains confidentiality of client information as required by state, federal and local laws and regulations and professional practice standards.
Contacts agencies to obtain information about programs and services and to identify resources for clients.
Maintains a resource directory of individuals and organizations that provide services to older adults and individuals with disabilities.
Gathers and compiles information on daily work activities and prepares statistical reports on call volume, program activities and related work operations.
Operates a Telecommunications device for the deaf (TDD) and telephone equipment to receive and transfer incoming calls and to process hearing impaired calls.
Accesses a language bank to obtain translator services to communicate with non-English speaking clients.
Attends community meetings, churches and city sponsored events to distribute information, conduct presentations and relay information about departmental programs and services, as required.

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Location: Various

Days: Monday-Friday

Hours: 8:30AM - 4:30PM

THIS POSITION IS IN CAREER SERVICE

Qualifications

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a Bachelor’s degree or higher in Gerontology, Psychology, Social Sciences, Public Health, or a directly related field.

Should the above criteria not be fulfilled, the following options are acceptable:

Four (4) years of work experience in the planning, implementation, and administration of social service programs
Graduation from an accredited college with an Associate’s degree in Gerontology, Psychology, Social Services, Public Health or a directly related field, plus two (2) years of work experience in the planning, implementation, and administration of social service programs

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview process will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates, to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices, click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity and Military Friendly Employer.

City of Chicago

Brandon Johnson, Mayor

Job Posting

: Aug 17, 2026, 12:01:00 AM |

Closing Date (Period for Applying) - External

: Aug 31, 2026, 11:59:00 PM

BU: 03 | Salary: $57,000

Pay Basis

:Yearly

Apply Now

Refine Your Search

community supervision specialist jobs in chicago, il

ASST COMMUNITY LIVING SPECIALIST

Social Work Adjunct Faculty

MPI Community Behavioral Health Specialist

Academic Coaching Specialist

INTACT SERVICES SPECIALIST-UMP(CHICAGO)

Intake Specialist - Master's

Community Support Specialist - Safe Haven

Community Support Specialist Sub- South Suburbs

Community Support Specialist

Test Specialist

Protective Services Specialist (Hybrid: Onsite and Remote Work)

Library and Research Analyst

Behavior Specialist (Contractor)

Client Arrangements Specialist

Operations Specialist Gas operations

Reading Tutor

Contracted Temporary Behavioral Specialist - North Lawndale

Team Leader, Community Mental Health

Project Management Specialist

Contracted Temporary Behavioral Specialist - Albany Park

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