Top 84 Concierge front desk Jobs in Chicago, Il

Front Desk Supervisor- Kinzie Hotel
Kinzie Hotel —Chicago, IL
- $24.50 - $25.50 an hour
- Overtime
- Background check
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
3d
Concierge
PARKPLUS LLC —Chicago, IL
- $23 - $25 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Residential
Quick Apply
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Overnight Concierge - Luxury Residential
Related —Chicago, IL
- $22.80 an hour
- Overnight shift
- Residential
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- AD&D insurance
Concierge Response Ambassador- Open Availability- $23HR
MFort Security Services —Chicago, IL
- $23 - $24 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Residential
Quick Apply
Receptionist
Gensler —Chicago, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Profit sharing
- Paid holidays
7d
Front Desk Supervisor
The Westin Michigan Avenue Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Residential Concierge Security - FT Overnights 11PM-7AM $22.35/HR ( West Loop)
MFort Security Services —Chicago, IL
- $22.35 an hour
- Overnight shift
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
11h
Reservations Agent
Four Seasons —Chicago, IL
- $25.43 - $26.93 an hour
- Weekends as needed
- US work authorization
- Military encouraged
- Computer skills
7d
Concierge
Sunrise Senior Living —Chicago, IL
- $17.00 - $21.75 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Assistant Front Desk Manager
Marriott International, Inc —Chicago, IL
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Concierge Security Officer- ABOMA- FT Swing Shift -$22.73/Hr ( Loop)
MFort Security Services —Chicago, IL
- $22.73 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Concierge (Chicago,IL)
Royale Company —Chicago, IL
- $17 an hour
- Residential
- Apartments
- Organizational skills
Quick Apply
Concierge Front Desk Flex Security- FT - (Uptown and Evanston) $19.50/hr
MFort Security Services —Chicago, IL
- $19.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
Front Desk Clerk- Monday-Friday 4pm-12am (Evening Shift) $18.00 per hour
St. Leonard's Ministries —Chicago, IL
- $18 an hour
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Door Staff / Concierge / Customer Service - Flexible Coverage Role
Semper Fi Doorman, Inc. —Chicago, IL
- $18 - $21 an hour
- Part-time
- Residential
- Communication skills
- Entry level
Quick Apply
Community Concierge
YMCA of Metropolitan Chicago —Chicago, IL
- $17.05 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Door Staff / Concierge Role. Flex hours
Semper Fi Doorman, Inc. —Chicago, IL
- $18 - $21 an hour
- Part-time
- Mid-level
- Residential
- High school diploma or GED
Quick Apply

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concierge front desk jobs near chicago, il

Front Desk Supervisor- Kinzie Hotel

Kinzie Hotel -
Chicago, IL

Quick Apply

Job Details

Full-time
$24.50 - $25.50 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Computer operation
Teamwork
Active listening
Phone communication
English
Managing hospitality teams
Supervising experience
Conflict management
Receptionist experience within hospitality industry
Productivity software
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

The Kinzie Hotel is looking for team leader to add to our front desk concierge team! As a leader of the front desk concierge team, you will help build the foundation that makes the Kinzie Hotel a success!

Front Desk Supervisor

SUMMARY: The Front Desk Supervisor is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression.

The Front Desk/ Supervisor shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Hotel's Culture. You will train and schedule and assist with performance improvement plans and compliance counseling.

EXPERIENCE & EDUCATION:

College degree preferred
Prior hospitality experience required - 2 year minimum Hotel Front Desk supervisory experience
Previous experience with StayNTouch required
Must be willing to work different hours/shifts.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: all hotel features/services, hours of operation; all room types, numbers, layout, decor, appointments and location; all room rates, special packages and promotions; daily house count and expected arrivals/departures; room availability status for any given day; scheduled in-house group activities, locations and times; all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Train Staff
Schedule Staff
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

Associate is held accountable for all duties of this job and other duties as assigned.

JOB REQUIREMENTS:

Must be a United States citizen or possess a valid work permit
Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have a strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.

BENEFITS:

Medical Plans: Choice of two plans to meet your healthcare needs
Dental Plans: Coverage for routine dental coverage
Vision Insurance: Coverage for routine eye care and eyewear
Paid Time Off (PTO) & Holiday Pay: To support work-life balance
401(k) Retirement Plan: Plan for your future with employer contributions
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options
Short-Term Disability (STD): Coverage during temporary disability
Long-Term Disability (LTD): Employer-provided coverage
Mental Health Resources: Free counseling through our Employee Assistance Program
Overtime : as needed
Employee Referral Bonus
*Available benefits may vary depending upon property-specific terms and conditions of employment

WORKING CONDITIONS:

Must be able to stand on feet throughout the shift, with intermittent periods of walking
Must be able to occasionally lift, carry, push & pull up to 30 lbs with assistance
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.
Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

We are an Equal Opportunity Employer, and A Drug Free Workplace. Qualified Applicant must be willing to submit to a background check.

Kinzie Hotel is an Equal Opportunity Employer (EOE)

Job Type: Full-time

Pay: $24.50 - $25.50 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

What are your compensation expectations? (refrain from negotiable)

Experience:

Hotel: 1 year (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Ability to Commute:

Chicago, IL (Required)

Work Location: In person

Quick Apply

Refine Your Search

concierge front desk jobs in chicago, il

Front Desk Supervisor- Kinzie Hotel

Concierge Guest Services

Concierge

Front Desk Agent

Overnight Concierge - Luxury Residential

Concierge Response Ambassador- Open Availability- $23HR

Receptionist

Front Desk Supervisor

Residential Concierge Security - FT Overnights 11PM-7AM $22.35/HR ( West Loop)

Reservations Agent

Concierge

Assistant Front Desk Manager

Front Desk Agent - Soho House Chicago

Concierge Security Officer- ABOMA- FT Swing Shift -$22.73/Hr ( Loop)

Concierge (Chicago,IL)

Concierge Front Desk Flex Security- FT - (Uptown and Evanston) $19.50/hr

Front Desk Clerk- Monday-Friday 4pm-12am (Evening Shift) $18.00 per hour

Door Staff / Concierge / Customer Service - Flexible Coverage Role

Community Concierge

Door Staff / Concierge Role. Flex hours

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