Top 2352 Customer service Jobs in Chicago, Il

Account Manager II
Paylocity —Schaumburg, IL
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
5d
Dispatcher/Customer Service
CWS / B&W —Gary, IN
- $16.50 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant/Customer Service
Billco Corporation —Addison, IL
- $22 - $26 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk Coordinator
My Care Dental —Tinley Park, IL
- $24 - $30 an hour
- Part-time
- Dental office
- Customer service
- Microsoft Office
- Free parking
- Dental insurance
Quick Apply
Dental Front Desk
United Dental Partners —Chicago, IL
- $18 - $20 an hour
- Part-time
- Background check
- Spanish
- Dental office
- Disability insurance
- Health insurance
Quick Apply
Front Desk Clerk
AC Chicago —Chicago, IL
- $23 an hour
- Weekends as needed
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
11d
Front Office Agent
Loews Chicago Hotel —Chicago, IL
- $24.39 an hour
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- $25.90 - $26.00 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
6d
Part-Time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
3d
Front Desk Agent - Full Time
Hotel Zachary at Gallagher Way —Chicago, IL
- $24.98 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
Member Relations Manager - Soho House Chicago
Soho House & Co. —Chicago, IL
- $70,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Dispatcher/Customer Service
Welsch Ready Mix —Oak Forest, IL
- $55,000 - $65,000 a year
- Extended hours
- Background check
- Spanish
- Customer service
- Profit sharing
- Health insurance
Quick Apply
Customer Service Specialist - II
TréLuxe —Orland Park, IL
- $22 - $26 an hour
- Weekends as needed
- Mid-level
- In-person
- 4 years
- Health insurance
- Dental insurance
Quick Apply
FRONT DESK COORDINATOR – Full time
Artful Smiles Dental Studio —Evanston, IL
- $25 - $29 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Courtyard Chicago Midway Airport - Front Desk Manager
Aimbridge Hospitality —Bedford Park, IL
- $51,000 - $53,000 a year
- Full-time
- Word processing
- Windows
- Hotel
- AD&D insurance
- Disability insurance
6d
Front Desk Agent
Marriott International, Inc —Chicago, IL
- $26.39 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
11d
Front Desk Agent
Pyramid Hotel Group —Chicago, IL
- $25.65 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
6d
Guest Services Coordinator
Marriott International, Inc —Chicago, IL
- $27.76 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
7d
Customer Support Specialist
Remote Talent Cloud —Chicago, IL
- $20,800 - $41,600 a year
- Contract
- Remote
- Computer literacy
- English
- Entry level
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer service in chicago, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near chicago, il

Front Desk Agent jobs in Chicago, IL

Customer Service Representative jobs in Oak Forest, IL

Account Manager jobs in Schaumburg, IL

Front Desk Coordinator jobs in Tinley Park, IL

Guest Service Agent jobs in Chicago, IL

Customer Service Representative jobs in Gary, IN

House Manager jobs in Chicago, IL

Part Time Customer Service jobs in Raleigh, NC

Senior Customer Service Representative jobs in Duluth, GA

Senior Customer Service Representative jobs in Tempe, AZ

Medical Customer Service Remote jobs in Boston, MA

Senior Customer Service Representative jobs in Omaha, NE

Senior Copywriter jobs in Los Angeles, CA

Senior Customer Service Representative jobs in Las Vegas, NV

Front Desk Agent jobs in Southlake, TX

Medical Front Desk Receptionist jobs in Lubbock, TX

Front Desk Agent jobs in Hoover, AL

Guest Service Agent jobs in New York, NY

Front Desk Agent jobs in Round Rock, TX

Amazon Desk jobs in Seattle, WA

Account Manager II

Paylocity -
Schaumburg, IL

Apply Now

Job Details

Full-time
$25 - $30 an hour
5 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Account management
Technical Proficiency

Full Job Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!

In-Office: This is a 100% in-office role based at our Schaumburg, IL location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Position Overview
The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service jobs in chicago, il

Account Manager II

Dispatcher/Customer Service

Administrative Assistant/Customer Service

Dental Front Desk Coordinator

Dental Front Desk

Front Desk Clerk

Front Office Agent

Guest Service Representative

Part-Time Front Desk Agent

Front Desk Agent - Full Time

Member Relations Manager - Soho House Chicago

Dispatcher/Customer Service

Customer Service Specialist - II

FRONT DESK COORDINATOR – Full time

Courtyard Chicago Midway Airport - Front Desk Manager

Front Desk Agent

Front Desk Agent

Guest Services Coordinator

Customer Support Specialist

Front Desk Agent - Soho House Chicago

I want to receive the latest job alert for customer service in chicago, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected