Top 4371 Director of customer service Jobs in Chicago, Il

Director of Operations
Crest Capital Management —Oak Brook, IL
- $160,000 - $190,000 a year
- Full-time
- Background check
- 5 years
- Travel
- Health insurance
- Paid time off
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Director of Programs
Academy for Urban School Leadership —Chicago, IL
- $105,000 - $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Writing skills
- Research
- 403(b) matching
- Paid holidays
Quick Apply
14d
Director, Project Implementation - National Office (Remote)
YMCA of the USA —Chicago, IL
- $129,000 - $158,000 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
7d
Director, Project Implementation - National Office (Remote)
YMCA —Chicago, IL
- $129,000 - $158,000 a year
- Remote
- 8 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
7d
Regional Director of Operations - Chicagoland Area
Longevity Senior Living Management —Chicago, IL
- $120,000 - $140,000 a year
- Bachelor's degree
- Travel
- Mentoring
- Paid holidays
- Disability insurance
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Senior Director, Customer Health & Critical Accounts
MongoDB —Chicago, IL
- $203,000 - $398,000 a year
- Remote
- Presentation skills
- Continuous improvement
- Senior level
- Parental leave
9d
Manager, Customer Support
Applied Systems, Inc. —Chicago, IL
- $75,000 - $105,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
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Associate Director, Medicaid National Accounts (Remote)
AbbVie —Chicago, IL
- $153,500 - $276,500 a year
- Full-time
- Remote
- Up to 50% travel
- Sales
- Pass drug screening
- Paid holidays
- Health insurance
Director of Operations
The Hand & The Eye —Chicago, IL
- $110,000 - $125,000 a year
- Full-time
- Background check
- 5 years
- Bachelor's degree
- Health savings account
- Health insurance
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Senior Director, Head of Associate Relations
GEICO —Chicago, IL
- $195,000 - $315,000 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Mentoring
DIRECTOR OF DEIA (Senior Public Service Administrator)
State of Illinois —Chicago, IL
- $9,500 - $11,000 a month
- Overtime
- Bilingual
- Background check
- Office
- Paid parental leave
- Paid holidays
8d
Associate Customer Success Management
Censis —Chicago, IL
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Director of Rooms - Hotel 55 Chicago
Coury Hospitality —Chicago, IL
- $95,000 - $105,000 a year
- Weekends as needed
- 7 years
- Inventory management
- Ability to walk for extended periods
Quick Apply
Customer Account Manager
Harness.io —Chicago, IL
- $123,000 - $137,000 a year
- Remote
- Computer science
- Computer Science
- Bachelor of Science
- Flexible spending account
- Parental leave
9d
Director of Customer Success Operations
Securly —Chicago, IL
- Up to $165,000 a year
- Full-time
- Remote
- System design
- Recruiting
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
1d
GUCCI | Store Director - Chicago Oakbrook
Gucci —Chicago, IL
- $100,800 - $112,000 a year
- Weekends as needed
- Hospitality
- 7 years
- Microsoft Excel
- Health insurance
- Dental insurance
Director of Front Office
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $95,000 - $105,000 a year
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Customer Solutions Manager, Small and Medium Business (Scale CSM)
Amazon Web Services, Inc. —Chicago, IL
- $131,300 - $177,600 a year
- Full-time
- Writing skills
- 3 years
- AWS
- AD&D insurance
- Health insurance
Director of Facilities
Blue Castle Agency —Chicago, IL
- $140,000 - $160,000 a year
- Full-time
- Mentoring
- Contracts
- Senior level
- Disability insurance
- Health insurance
Quick Apply

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director of customer service jobs near chicago, il

Director of Operations

Crest Capital Management -
Oak Brook, IL

Quick Apply

Job Details

Full-time
$160,000 - $190,000 a year

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Vendor relationship building
Property management tools
Managing property portfolios
Property management company experience
Property management

Full Job Description

Job Summary

We are a Property Management Company seeking a dynamic and strategic Director of Operations to lead and optimize our organization’s core business functions. Our company currently has offices in Oak Brook, IL and Chicago, IL where the Director of Operations will be expected to operate out of. Our company serves the surrounding areas of Chicago including Southwest Suburbs, West Suburbs, Northwest Suburbs, Oswego, Northwest Indiana/Valparaiso, Southeast Wisconsin/Kenosha, and Toledo, OH.

The Director of Operations is responsible for providing executive oversight, strategic direction, and operational leadership for the organization’s property portfolio and related assets.This individual also ensures that all properties are effectively managed, maintained, financially monitored, and strategically positioned to protect and enhance the value of the organization’s assets.

This position acts as the primary liaison between ownership and the property management company and is expected to maintain a comprehensive understanding of all property operations, financial performance, maintenance needs, vendor relationships, capital improvements, tenant matters, and other issues affecting the organization’s real estate assets.

This individual ensures full regulatory compliance with all applicable Equal Employment Opportunity, Fair Housing, and Human Rights statutes across all managed assets and markets.

Experience

Proven experience in operational Real Estate Management with a strong track record of leading large teams at an executive level.
Extensive background in Real Estate Management, strategic planning, and project management within complex organizations.
Advanced degree in Real Estate, Property Management, Business, Operations, or a related field preferred.
Significant experience in property operations, real estate asset management, property management, facilities management, or a related field.
Demonstrated experience overseeing third-party property management companies.
Strong understanding of property financials, budgets, operating statements, and capital expenditures.
Experience managing vendors, contractors, maintenance programs, and capital improvement projects.
Strong organizational, analytical, communication, and problem-solving skills.
Ability to manage multiple properties, competing priorities, and complex operational matters.
Demonstrated ability to work effectively with owners, executives, property managers, tenants, vendors, and other stakeholders.
High level of discretion, professionalism, judgment, and accountability.

Success in This Role

Success in this role will be measured by the Director of Operations’ ability to:

Maintain effective oversight of the organization’s property assets.
Ensure the property management company is performing effectively and meeting ownership expectations.
Keep the Owners informed of important operational, financial, and strategic matters in a timely, efficient manner.
Identify and address issues before they become significant problems.
Protect and enhance the value of the property portfolio.
Improve operational efficiency and financial performance.
Ensure maintenance and capital projects are appropriately planned and executed.
Serve as a reliable, responsive, and knowledgeable central resource for all property-related matters.

Working Conditions

Must be accessible and available to respond to off-hours emergency situations across the portfolio
Requires flexibility to work varying schedules based on operational needs and executive priorities
Some regional travel may be required

Requirements:

Must have at least 5 years of Property Management experience
Must be accessible and available to respond to off-hours emergency situations across the portfolio
2+ years experience with Appfolio

Ideal Candidate will have:

5+ years in a Regional Leadership and/or Asset Management Role
Advanced degree in Real Estate, Business Administration, or related discipline
Outstanding verbal and written communication skills
Executes tasks efficiently

Join us as our Director of Operations, where your leadership will shape the future of our organization by driving excellence at every level!

Pay: $160,000.00 - $190,000.00 per year

Benefits:

401(k) matching
Health insurance
Paid time off

Application Question(s):

How many years of experience do you have with AppFolio?

Experience:

Property management: 5 years (Required)

Ability to Commute:

Oak Brook, IL 60523 (Required)

Work Location: In person

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Refine Your Search

director of customer service jobs in chicago, il

Director of Operations

Director of Programs

Director, Project Implementation - National Office (Remote)

Director, Project Implementation - National Office (Remote)

Regional Director of Operations - Chicagoland Area

Senior Director, Customer Health & Critical Accounts

Manager, Customer Support

Customer Service Lead

Associate Director, Medicaid National Accounts (Remote)

Director of Operations

Senior Director, Head of Associate Relations

DIRECTOR OF DEIA (Senior Public Service Administrator)

Associate Customer Success Management

Director of Rooms - Hotel 55 Chicago

Customer Account Manager

Director of Customer Success Operations

GUCCI | Store Director - Chicago Oakbrook

Director of Front Office

Customer Solutions Manager, Small and Medium Business (Scale CSM)

Director of Facilities

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