Top 4692 Director of customer service Jobs in Chicago, Il

Director of Programs
Academy for Urban School Leadership —Chicago, IL
- $105,000 - $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Writing skills
- Research
- 403(b) matching
- Paid holidays
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14d
Choir Director
Elmhurst Christian Reformed Church —Elmhurst, IL
- From $7,500 a year
- Part-time
- Background check
- Mid-level
- Recruiting
- Flexible schedule
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Director of Public Works
The Village of Olympia Fields —Olympia Fields, IL
- $115,000 - $130,000 a year
- Weekends as needed
- Civil engineering
- Customer service
- 5 years
- Health savings account
- Health insurance
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Director of Estimating
Preferred Electric —Bloomingdale, IL
- $140,000 - $210,000 a year
- Email
- Background check
- 11+ years
- Office
- Health insurance
- Dental insurance
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Director of Legal Operations and Services
Confidential —Chicago, IL
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Recruiting
- Health savings account
- Paid holidays
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7d
Clinical Psychologist / Director of Clinical Services
Project Vida Inc. —Chicago, IL
- $100,000 - $120,000 a year
- Full-time
- Background check
- Spanish
- Doctoral degree
- Health insurance
- Dental insurance
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12d
Clinic Director (Physical Therapist License Required)
Ivy Rehab Physical Therapy —Blue Island, IL
- $90,000 - $120,000 a year
- Full-time
- Management
- Physical & Rehabilitation Medicine
- Mid-level
- Continuing education credits
- Paid parental leave
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9d
Director of Operations
Crest Capital Management —Oak Brook, IL
- $160,000 - $190,000 a year
- Full-time
- Background check
- 5 years
- Travel
- Health insurance
- Paid time off
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Director of Preschool
L&L Academy and Preschool —Chicago, IL
- From $57,000 a year
- Full-time
- School experience
- Mid-level
- Preschool
- Health insurance
- Dental insurance
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Director of Nursing
Senior Living Talent Group —Englewood, IL
- From $130,000 a year
- Full-time
- Nursing
- Skilled nursing facility
- RN License
- Health insurance
- Dental insurance
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14d
Director Lifecycle Management Practice
Tusker —Chicago, IL
- From $175,000 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
Child Care Center Director
Bright Beginnings Early Learning Center - Chicago —Chicago, IL
- $22 - $26 an hour
- Full-time
- Background check
- CPR Certification
- Customer service
- Paid holidays
- Tuition reimbursement
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12d
Director of Nursing
Golfview Developmental Center —Des Plaines, IL
- $85,000 - $90,000 a year
- 8 hour shift
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Marketing Director
Next Door & Window —Burr Ridge, IL
- $110,000 - $140,000 a year
- Full-time
- Marketing
- Office
- 3 years
- Profit sharing
- Health insurance
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6d
Associate Executive Director
South Chicago Parents and Friends, Inc. —Dolton, IL
- From $80,000 a year
- Full-time
- Background check
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Veterinarian - Medical Director
Global Veterinary Careers —Chicago, IL
- $120,000 - $200,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Continuing education credits
- Paid parental leave
Quick Apply
7d
Assistant Director/Program Manager of ERSEA & Family Support Services
Henry Booth House —Chicago, IL
- From $83,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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Director of Clinical Services
Nursepower Services Corporation —Des Plaines, IL
- $110,000 - $125,000 a year
- Part-time
- Hybrid work
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
7d
Director of Nursing
Alden Lakeland Post-Acute Rehabilitation & Health Care —Chicago, IL
- $110,000 - $130,000 a year
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Director of Child Academy
Assyrian Universal Alliance Foundation —Lincolnwood, IL
- From $65,000 a year
- Full-time
- Background check
- Classroom
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply

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director of customer service jobs near chicago, il

Director of Programs

Academy for Urban School Leadership -
Chicago, IL

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Job Details

Full-time
$105,000 - $110,000 a year
14 days ago

Benefits

403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
403(b)
Life insurance
Retirement plan

Qualifications

Project management experience in education
Professional development facilitation in schools
Teacher training
Standard Operating Procedures (SOPs) implementation
Writing skills
Talent management
Performance management
Leadership development
Team development
Instructional leadership in education
Teacher coaching
Managing education teams
Leading team collaboration initiatives
Data-driven problem-solving
Educational program planning
Research data analysis
Managing projects
Leadership development initiative
Cross-functional team management
Standard operating procedures (SOPs)
Professional development training
Cross-functional communication
Standard operating procedures drafting
Educational program management

Full Job Description

Organization Overview

The Academy for Urban School Leadership (AUSL) is a non-profit organization that recruits, trains, and supports new teachers in underserved communities to ensure every student has a great teacher and a transformative education. Founded in Chicago, IL, AUSL became the first urban teacher residency in 2001. Building on 25 years of transformative impact, AUSL is entering into a period of rapid expansion as we work to address the nation’s critical teacher shortage. As part of AUSL’s Vision 2030 plan, we’re committed to training 500 new teachers a year by 2030. To learn more about AUSL, please visit our .

Role Overview

The Director of Programs is a senior operational and strategic leader within the program team. This role serves as the connective tissue across all program verticals, ensuring that leadership has the real-time visibility, operational infrastructure, and strategic insight needed to drive program-wide excellence. The Director of Programs partners closely with the Chief Program Officer (CPO) to advance organizational priorities, manage critical cross-functional projects, and ensure that the program team operates with clarity, cohesion, and impact.

This is a high-impact, high-visibility role suited for a deeply collaborative leader who brings both strategic acumen and operational rigor, and who is passionate about new teacher development and the systems that enable educators to thrive.

Key Responsibilities

Program Operations & Strategic Visibility (30%)

Coordinates across all program verticals to ensure real-time visibility into program performance and emerging priorities.
Leads monthly program leadership team data review cycles, synthesizing program-wide insight to inform CPO-level strategic decisions.
Builds and maintains program SOPs, playbooks, and documentation that institutionalize best practices as the team grows; manages and operationalizes programmatic shifts and development.
Supports program-wide special projects as needed, conducting research, cohort modeling, staffing projections, and growth planning to enable data-informed decision-making.

Partnership Management (25%)

Supports New Partner Launches, providing strategic framing and tactical support to ensure smooth, high-quality onboarding.
Serves as a primary point of contact for partner relationships, building trust and ensuring alignment between partner needs and organizational goals.
Monitors partnership health and outcomes, proactively identifying risks or opportunities and adjusting strategy as needed.
Monitors programmatic trends, challenges, and opportunities, proactively surfacing recommendations to program leadership.

Leadership Engagement & Culture (10%)

Prepares and facilitates org-wide program vision sessions, retreats, and key leadership engagements for the program team.
Acts as a trusted thought partner to the CPO and program leadership, managing sensitive information and representing leadership priorities across the organization.

Talent & People Development (10%)

Supports hiring, leadership development, performance conversations, and talent pipeline development across the program team.
Partners with program leaders to identify professional growth opportunities and strengthen the leadership bench.

Content & Instructional Expertise (25%)

Brings deep expertise and knowledge of new teacher development and research-based instructional practices to inform program design, coaching frameworks, and organizational strategy.
Serves as an internal resource and thought leader on best practices in teacher development, drawing on current research to shape program priorities and quality standards.

Requirements

Required

7+ years of experience in education, teacher development, or a related field, with at least 3 years in a program or operational leadership role.
Deep expertise in new teacher development and evidence-based instructional practices.
Demonstrated experience leading cross-functional projects and driving results across multiple teams.
Strong analytical skills with experience in data synthesis, cohort modeling, or program performance analysis.
Exceptional written and verbal communication skills; ability to synthesize complex information for senior leadership.
Proven ability to build systems, SOPs, and documentation that enable organizational scale.
Track record of supporting and developing talent, including hiring, performance management, and leadership coaching.
Has reliable transportation to commute to school sites in and around Chicagoland
Genuinely enjoys in-person collaboration and thrives working alongside colleagues, with the flexibility to adjust their schedule and location as team and project needs shift in a hybrid environment.

Preferred

Experience in a Chief of Staff, Deputy Director, or senior strategy and operations role within an educational organization.
Familiarity with new partner launch processes or organizational expansion in an education context.
Comfort operating in a fast-paced, growing organization with an ability to navigate ambiguity and lead through change.

Core Competencies

Proactive Problem-Solving: Anticipates challenges before they arise by thinking several steps ahead, connecting dots across people and processes, and building long-term plans that prevent issues rather than react to them
Strategic Thinking: Translates organizational vision into operational plans and connects day-to-day work to long-term program goals.
Systems & Operations: Designs and maintains structures that bring clarity, efficiency, and accountability across a complex organization.
Collaboration & Influence: Builds trust across teams and levels; moves work forward through relationships, not just authority.
Analytical Rigor: Uses data to drive decisions and is comfortable working with ambiguous or complex information.
Instructional Expertise: Grounds decisions in a deep understanding of teacher development and what it takes to support new educators.
Communication: Communicates with precision, warmth, and clarity in writing, facilitation, and interpersonal settings.

Benefits

Paid time off, sick time and holidays
Medical Insurance - Blue Cross Blue Shield
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
403(b) Retirement Savings - Annual Matching
Flex Spending Account - Medical
Flex Spending Account - Dependent Care
Employee Assistance Program
Parental Leave
Accidental Insurance
Perks at Work Discounts
Annual Professional Growth Plans

AUSL is an equal-opportunity employer. Employees and applicants will be treated fairly and without regard to their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

Salary Description$105,000 to $110,000

Pay: $105,000.00 - $110,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: Hybrid remote in Chicago, IL 60602

Quick Apply

Refine Your Search

director of customer service jobs in chicago, il

Director of Programs

Choir Director

Director of Public Works

Director of Estimating

Director of Legal Operations and Services

Clinical Psychologist / Director of Clinical Services

Clinic Director (Physical Therapist License Required)

Director of Operations

Director of Preschool

Director of Nursing

Director Lifecycle Management Practice

Child Care Center Director

Director of Nursing

Marketing Director

Associate Executive Director

Veterinarian - Medical Director

Assistant Director/Program Manager of ERSEA & Family Support Services

Director of Clinical Services

Director of Nursing

Director of Child Academy

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