Top 65 Entry level it technician Jobs in Chicago, Il

Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
7d
IT Help Desk Coordinator
AVANT LLC —Chicago, IL
- $26.45 - $32.21 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid parental leave
- Health insurance
7d
Help Desk Technician
Goodheart-Willcox Publisher —Tinley Park, IL
- $50,000 - $60,000 a year
- Research
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Part Time Library Support Information Technology (IT) Technician
Outsource IT Solutions Group —Des Plaines, IL
- $15.00 - $17.50 an hour
- Part-time
- Background check
- Office
- Windows
- Flexible schedule
Quick Apply
8d
Network Operations Center (NOC) Operator
Lightning AI —Chicago, IL
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Specialist-On Site Position
United Scrap Metal Inc —Cicero, IL
- $60,000 - $75,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- Warehouse
- On-the-job training
Desktop Support Technician I
Empower AI Inc. —Chicago, IL
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Windows
14d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
8d
Desktop Support Engineer
Martin Brower —Rosemont, IL
- $87,000 - $109,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
7d
IT Assistant / Help Desk (Entry Level)
ACTS Aviation Security —Des Plaines, IL
- $55,000 a year
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Entry Level IT Analyst
Common Goal Systems Inc. —Des Plaines, IL
- Bachelor of Science
- Office
- Analysis skills
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Systems Analyst
IDEX Service Corp. —Northbrook, IL
- $36 an hour
- Online Application
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
Geek Squad Agent (Retail Store)
Best Buy —Homewood, IL
- $15.40 - $20.57 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
6d
Desktop Support Technician
Ovation Workplace Services Inc —Chicago, IL
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Ability to lift 50 pounds
Quick Apply
IT Field Technician
Catholic Charities of the Archdiocese of Chicago —Chicago, IL
- $25 - $28 an hour
- Background check
- Bachelor of Science
- Mid-level
MedTech Technical Support Representative
IQVIA —Chicago, IL
- $27 - $30 an hour
- Part-time
- Current TB test
- Hospital
- Military
Software Support Specialist
Computer Information Systems —Highland Park, IL
- Windows
- Criminal background check
- Computer networking
- Disability insurance
- Health insurance
Entry Level Computer Tech Needed- Students Welcome- 4 Weeks
EBryit Inc —Wood Dale, IL
- $17 an hour
- Temporary
- No experience needed
- US work authorization
- Entry level
Quick Apply
5d

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Associate Customer Support Technician

Applied Systems, Inc. -
Chicago, IL

Apply Now

Job Details

Full-time
$42,000 - $52,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Flextime
Vision insurance

Qualifications

Jira
Email customer support
Technical support via phone
Phone communication
Triage
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Salesforce Cloud
Customer relationship management (CRM) systems (technically supported)
B2B
Computer skills
Customer support
1 year
Defect tracking tools
Technical support via email
Communication skills
Entry level
Client interaction via phone calls

Full Job Description

Job Description:

Amazing Career Moments Happen Here

Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.

Position Overview

We’re searching for an Associate Customer Support Technician to join our outstanding Support team in this remote work opportunity based in the United States. In this position, you will assist our customers with any questions or problems they may have regarding software, hardware, or any other products purchased from our company. You will provide friendly, informed, and efficient customer service via telephone, Internet chat, and email.

To keep us headed in the right direction, we’re looking for people who understand winning is a team sport, who value and seek to learn from our team’s diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.

What You’ll Do

Answer real-time customer phone, email or chat inquiries related to questions or problems customers are encountering with our software applications
Triage and troubleshoot problems with customers to understand and document the nature of such problems
Focus on problem resolution while providing effective, proficient customer service in a professional and courteous manner
Communicate and escalate issues you are unable to resolve to the proper level/area of customer support when necessary

We’re Excited to Learn More About You

Your experience may include:

1+ years of customer service experience
Strong written and verbal communication skills; strong telephone skills
Experience working with technology and Microsoft applications

You may have other skills or credentials, including:

Experience in a real-time, customer support center; preferably supporting business-to-business services or technology of some kind
A passion for problem-solving and providing a high level of customer care
Confidence in interacting and learning about various technology applications, software, network infrastructure
Experience with case management systems such as Salesforce, Freshdesk, Talkdesk, Jira etc.

Location

Candidate will need to reside in the United States, working arrangement will be remote

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses, as well as candidates without a degree or a background in tech to apply!

When You Join Team Applied, You Can Expect:

A culture that values who you are and recognizes that you aren’t just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.

We flex our time together, collaborating remotely and in-person to empower our teams to work in the ways that work best for them.

A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

Medical, Dental, and Vision Coverage
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday

Our targeted starting base salary in the United States for this position ranges from $42,000 - $52,000 USD. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission.

Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/

Your Security Matters:
Our candidates’ personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.

EEO Statement

Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.

#LI-Remote #LI-US

Apply Now

Refine Your Search

entry level it technician jobs in chicago, il

Associate Customer Support Technician

IT Help Desk Coordinator

Help Desk Technician

Part Time Library Support Information Technology (IT) Technician

Network Operations Center (NOC) Operator

IT Support Specialist-On Site Position

Desktop Support Technician I

Entry Level IT Support Specialist

Desktop Support Engineer

IT Assistant / Help Desk (Entry Level)

Helpdesk Analyst

Entry Level IT Analyst

IT Helpdesk Technician

Desktop Support Systems Analyst

Geek Squad Agent (Retail Store)

Desktop Support Technician

IT Field Technician

MedTech Technical Support Representative

Software Support Specialist

Entry Level Computer Tech Needed- Students Welcome- 4 Weeks

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