Top 67 Firewall engineer Jobs in Chicago, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Network Support Engineer
Technology Resource Group —Niles, IL
- On call
- Computer Science
- 5 years
- Bachelor's degree
Quick Apply
Network Engineer, Assoc. (On-site)
DePaul University —Chicago, IL
- $56,222 - $73,000 a year
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Junior Network Engineer
Advyzon —Chicago, IL
- System design
- HIPAA
- Windows
- Health insurance
- Dental insurance
SOC Engineer
MJMC, Inc. —Homewood, IL
- $90,000 - $115,000 a year
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Junior Cybersecurity Engineer
BCS Financial Corporation —Oakbrook Terrace, IL
- $75,000 - $95,000 a year
- Full-time
- Azure
- Computer Science
- HIPAA
- Dental insurance
- 401(k)
Quick Apply
10d
Senior Cyber Security Engineer I
Walgreens —Deerfield, IL
- $98,600 - $157,500 a year
- Hybrid work
- Computer Science
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Network Engineer
Barrow Wise Consulting —Chicago, IL
- $70,000 - $140,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Senior level
- Health insurance
- Paid time off
Quick Apply
Senior IT Security Engineer
Breakthru Services Group, LLC —Cicero, IL
- $90,000 - $120,000 a year
- Full-time
- 7 years
- Azure
- Customer service
Quick Apply
Network Systems Engineer
Prinova US LLC —Itasca, IL
- $120,000 - $140,000 a year
- Full-time
- Azure
- 5 years
- System design
- Paid parental leave
- Health savings account
Quick Apply
Cybersecurity Engineer II
Kirkland and Ellis —Chicago, IL
- $133,000 - $166,000 a year
- Full-time
- Hybrid work
- 5 years
- Windows
- Residential
- Health insurance
- Paid time off
Senior IT Security Engineer
Breakthru Beverage Group —Cicero, IL
- $92,000 - $120,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- 5 years
- Health insurance
- 401(k)
Quick Apply
Senior Network & Firewall Engineer
Americaneagle.com —Mount Prospect, IL
- $120,000 - $160,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Senior level
IAM Engineer
iManage —Chicago, IL
- $90,000 - $115,000 a year
- Email
- Hybrid work
- 5 years
- Office
- Senior level
- Dental insurance
- 401(k)
Quick Apply
Security Engineer II
Advantage Solutions —Chicago, IL
- $65,400 - $100,800 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Security Engineer III
Akumin —Chicago, IL
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
6d
OT Network Security Engineer
Vibotek LLC —Chicago, IL
- Contract
- Remote
- Mid-level
- Windows
- 3 years
Quick Apply
Information Technology - Network Engineer
American Bar Association —Chicago, IL
- $78,240 - $96,170 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Quick Apply
1d
Network Engineer
Prescient Solutions —Schaumburg, IL
- $100,000 - $115,000 a year
- Full-time
- 5 years
- Maintenance
- Mentoring
Quick Apply
Senior Network Engineer (POS) :: Chicago, Illinois
CEDENT —Chicago, IL
- System design
- 3 years
- Senior level

I want to receive the latest job alert for firewall engineer in chicago, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

firewall engineer jobs near chicago, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

firewall engineer jobs in chicago, il

Field Systems Engineer

Network Support Engineer

Network Engineer, Assoc. (On-site)

Junior Network Engineer

SOC Engineer

Junior Cybersecurity Engineer

Senior Cyber Security Engineer I

Network Engineer

Senior IT Security Engineer

Network Systems Engineer

Cybersecurity Engineer II

Senior IT Security Engineer

Senior Network & Firewall Engineer

IAM Engineer

Security Engineer II

Security Engineer III

OT Network Security Engineer

Information Technology - Network Engineer

Network Engineer

Senior Network Engineer (POS) :: Chicago, Illinois

I want to receive the latest job alert for firewall engineer in chicago, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected