Top 563 Guest relations Jobs in Chicago, Il

Full Time - Assistant General Manager (AGM)
Trivedi Hospitality —Schaumburg, IL
- $48,000 - $55,000 a year
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Administrative Assistant- Part Time
EVERGREEN REAL ESTATE SERVICES LLC —Chicago, IL
- $19 - $20 an hour
- Part-time
- Writing skills
- Basic math
- Office
Quick Apply
1d
Bartender
Pilot Project Brewing —Chicago, IL
- From $12.96 an hour
- Part-time
- Bar
- In-person
- Guest services
- Health insurance
- Dental insurance
Quick Apply
9d
Showroom Manager, Chicago at The Mart
LG Electronics —Chicago, IL
- $100,000 - $135,000 a year
- Full-time
- 5 years
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
3d
Guest Service Agent
The Langham Chicago —Chicago, IL
- $22.00 - $27.50 an hour
- Full-time
- Mid-level
- 3 years
- Hotel
- Free parking
- AD&D insurance
Quick Apply
1d
Guest Relations
Saint Mary of Nazareth Hospital —Chicago, IL
- $17.05 - $23.19 an hour
- Full-time
- Bilingual
- Hospital
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Guest Relations Associate
Hospital: Rush University Medical Center —Chicago, IL
- $16.48 - $25.96 an hour
- 8 hour shift
- 18 years or older
- High school diploma or GED
- University
Front Desk Agent
Sonesta —Chicago, IL
- $26 - $27 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
8d
Residential Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Front Desk Supervisor
The Westin Michigan Avenue Chicago —Chicago, IL
- $27 - $28 an hour
- Full-time
- Writing skills
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Assistant Front Office Manager
Marriott International, Inc —Chicago, IL
- $79,000 - $96,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Concierge - Law Firm
Opensity Solutions —Chicago, IL
- $20 - $27 an hour
- Full-time
- Microsoft Word
- Office
- Hotel
- Health insurance
- Dental insurance
Quick Apply
2d
Assistant Front Desk Manager
Marriott International, Inc —Chicago, IL
- $27.88 - $31.25 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Guest Relations Representative
Levy Sector —Chicago, IL
- $27 an hour
- Part-time
- Background check
- Microsoft Outlook
- Sales
- Wellness program
- Paid time off
Quick Apply
Greeter & Security for the Hello Kitty Cafe
Hello Kitty Cafe —Chicago, IL
- $18 - $22 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- US work authorization
- Flexible schedule
Quick Apply
12d
Events Host
Solette LLC —Chicago, IL
- $22 - $25 an hour
- Part-time
- Sanitation
- Hotel
- High school diploma or GED
- Health insurance
- Flexible spending account
Quick Apply
Director of Guest Relations
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $80,000 - $90,000 a year
- English
- 3 years
- Hotel
- Paid holidays
- Disability insurance
Human Resource Business Partner- Flow Center - Chicago, IL
Target —Chicago, IL
- $73,000 - $132,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- Conflict management
- Paid holidays
- Disability insurance
Employee Service Center Representative, Chicago Theatre- Part Time
MSG Entertainment Holdings, LLC —Chicago, IL
- Part-time
- Microsoft Excel
- Oracle
- Mid-level
- Paid jury duty
Quick Apply

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guest relations jobs near chicago, il

Full Time - Assistant General Manager (AGM)

Trivedi Hospitality -
Schaumburg, IL

Quick Apply

Job Details

Full-time
$48,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft Word
Hospitality
Customer communication
Microsoft Excel
Customer service
Expense management
Managing hospitality teams
Supervising experience
Team management
Accounting
Conflict management
Budgeting
General management
Hotel experience
Hotel management

Full Job Description

The Assistant General Manager (AGM) guided by the General Manager (GM) will be overseeing departments such as front desk, housekeeping, sales, and maintenance. A qualifying AGM candidate will be tasked with ensuring that all policies and procedures are followed in order to uphold company standards.

PRIMARY DUTIES AND ACCOUNTABILITIES

65 % of Time (Essential)

Management/Supervisory

Directly supervises the hotel staff. Responsibilities include interviewing, hiring, training, directing work, and appraising the performance of employees. Also tasked with resolving employee relations issues and rewarding/disciplining associates.
Oversees the activities of all staff members in order to ensure adherence to hotel policies and procedures. Reviews all departmental schedules for accuracy and staffing demands.
Conducts or aids in conducting all weekly, quarterly, and annual meetings.
Assists General Manager in annual salary review and ensures that all employee wages follow federal, state, and local wage and hour guidelines.
Performs functions of the General Manager in his or her absence.

Financial Responsibilities and Forecasting

30% of Time

Responsible for completing weekly summary reports for the General Manager.
Maintains accurate records of hotels funds and information including, but not limited to, the cash flow sheet, accounts receivable and payable, credit card receipts, and registration information.
Reviews vendor invoices.
Responsible for employees Time Cards verification
Assists in the preparation of the yearly and quarterly budgets as well as the annual marketing plan

Guest Service

Ongoing

Offer guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned

10% of Time

Fills in for vacant shifts as needed.
Assists with sales and marketing efforts as directed by General Manager

SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE

Bachelor’s Degree or equivalent years of experience required.
Previous experience as an Assistant General Manager highly preferred.
2+ years of supervisory and hospitality experience required.
Excellent organizational and prioritization skills.
Ability to work independently.
Excellent communication skills.
Able to work a flexible schedule.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
Day shift
Evening shift
Holidays
Weekends as needed

Experience:

Hospitality: 3 years (Required)
FOSSE or Light Speed: 2 years (Preferred)
Marriott/Hotel Management: 2 years (Required)

Ability to Relocate:

Schaumburg, IL 60173: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest relations jobs in chicago, il

Full Time - Assistant General Manager (AGM)

Administrative Assistant- Part Time

Bartender

Showroom Manager, Chicago at The Mart

Concierge Guest Services

Guest Service Agent

Guest Relations

Guest Relations Associate

Front Desk Agent

Residential Front Office Agent

Front Desk Supervisor

Assistant Front Office Manager

Concierge - Law Firm

Assistant Front Desk Manager

Guest Relations Representative

Greeter & Security for the Hello Kitty Cafe

Events Host

Director of Guest Relations

Human Resource Business Partner- Flow Center - Chicago, IL

Employee Service Center Representative, Chicago Theatre- Part Time

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