Top 175 Guest service agent Jobs in Chicago, Il

Part-time Front Desk Agent
The Westin Michigan Avenue Chicago —Chicago, IL
- $25.75 an hour
- Part-time
- Writing skills
- Hotel
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Front Office Agent (Part Time)
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Part-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Paid holidays
4d
Front Desk Agent
Pyramid Global Hospitality —Chicago, IL
- $26.93 an hour
- Weekends as needed
- Sales
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Agent
White Lodging Services Corporation —Chicago, IL
- $27.00 - $27.25 an hour
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
12d
Concierge Guest Services
Kimpton Hotels & Restaurants —Chicago, IL
- $25 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Sofitel Chicago Magnificent Mile - Guest Service Agent
REMINGTON CHICAGO EMPLOYERS —Chicago, IL
- $26.93 an hour
- Hotel
- US work authorization
- Communication skills
- Paid jury duty
- Commuter assistance
Quick Apply
4d
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Millennium Hotels and Resorts —Chicago, IL
- $24 - $26 a year
- Weekends as needed
- Mid-level
- Hotel
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Office Agent
Trump International Hotel and Tower Chicago —Chicago, IL
- $27 - $30 an hour
- Part-time
- CPR Certification
- Writing skills
- Hotel
Quick Apply
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
Overnight Front Desk Agent
The Hongkong and Shanghai Hotels, Limited —Chicago, IL
- $24 - $27 an hour
- Overnight shift
- English
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Guest Services Agent
Study Hotels —Chicago, IL
- $21.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Canopy Chicago Central Loop - Front Desk Agent
Aimbridge Hospitality —Chicago, IL
- $25 - $27 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Bell Attendant/Front Desk Agent
Arlo Chicago —Chicago, IL
- $17.05 - $23.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Employee discount
Quick Apply
8d
Marriott Chicago Midway - Front Desk Agent
Aimbridge Hospitality —Chicago, IL
- $16 - $17 an hour
- Hotel
- High school diploma or GED
- Internship
- AD&D insurance
- Disability insurance
Sofitel Chicago Magnificent Mile - Guest Service Agent
Remington Hospitality —Chicago, IL
- $26.93 an hour
- Full-time
- Hotel
- US work authorization
- Communication skills
- Paid jury duty
- Commuter assistance
4d
Hampton Inn Chicago Downtown-North Loop - Front Desk Agent
Aimbridge Hospitality —Chicago, IL
- $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Associate
United Professional Staff —Chicago, IL
- $26 an hour
- Full-time
- Computer literacy
- Writing skills
- English

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guest service agent jobs near chicago, il

Part-time Front Desk Agent

The Westin Michigan Avenue Chicago -
Chicago, IL

Quick Apply

Job Details

Part-time
$25.75 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Paid sick time

Qualifications

Customer communication
Writing skills
Customer relationship management

Full Job Description

Vinayaka Hospitality was founded in 2008 on a foundation of innovation, intelligence, and compassion. Our team takes pride in combining a passion for hospitality with practical hotel management. By collaborating with renowned brands like Hilton, Marriott, and Hyatt, we efficiently manage 12 properties across diverse locations. Committed to ongoing growth, we actively seek opportunities and are dedicated to helping both our team and hotels thrive. We remain responsive and proactive in our strategies for sales, marketing, and revenue, ensuring swift adaptability to market changes. Beyond Management, we cultivate strong partnerships with major industry players, showcasing our dedication to success in the ever-evolving world of hospitality

Join the team at The Westin Michigan Avenue Chicago — a landmark downtown hotel where elevated comfort meets iconic luxury. At The Westin, you’ll be part of a culture that champions well-being, innovation and extraordinary experiences for both guests and associates. Nestled on Chicago’s Magnificent Mile, you’ll work in a dynamic setting offering inspiring views, modern amenities and a commitment to “doing well, and doing good.” If you’re passionate about hospitality and ready to elevate your career in a role where your purpose matters, let’s create unforgettable moments together.

We are seeking a Part Time Front Desk Agent to join our team in delivering exceptional guest experiences.

JOB SUMMARY

Attend to guests needs providing intuitive service throughout guest journey, including but not limited to pre arrival communication, registration, in-house requests and departure process.

ESSENTIAL FUNCTIONS

Provide a warm greeting to all guests upon arrival and assist them with registration by confirming reservation details recorded in the operating system, including address and payment information. Promote the hotel’s rewards program and highlight its benefits, offering special recognition to current members.

Process payments for the reservations and complete accurate billing patterns. Handle cash payments maintaining accurate bank count and report cash intake at the end of each shift.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Complete daily checklist provided for each shift with accuracy and proficiency. All daily tasks must be completed and reported to the leader on duty before the end of the shift.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the hotel.

Assist concierge in handling mail and facilities and providing guests with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.

Compensation and Benefits

In accordance with Illinois law, the compensation and benefits for this position are as follows:

Pay: $25.75

Compensation within this range will be determined based on relevant experience, skills, and job-related factors consistent with applicable law.

Benefits: Eligible employees may receive access to the following benefits, subject to plan terms and eligibility requirements: Paid time off, including:

Paid holidays
Paid sick leave
Vacation time
Medical, dental, and vision insurance
Life and disability insurance
Employee Assistance Program (EAP)
Employee discounts (e.g., hotel stays, food & beverage, and partner programs)

This position is subject to the Chicago Fair Workweek Ordinance.

Upon hire, employees will receive a written good faith estimate of their work schedule, including:

Expected average weekly hours
On-call scheduling expectations (if applicable)
Anticipated days and times of work

Work schedules are provided in advance in accordance with the ordinance. Scheduling may vary based on business needs, including occupancy levels, events, and seasonal demand. Employees have the right to:

Receive advance notice of schedules
Request schedule changes
Receive a written response to scheduling requests within required timeframes
Receive applicable compensation for certain employer-initiated schedule changes

Chicago Paid Leave & Paid Sick Leave

This position is eligible for paid leave benefits in accordance with the Chicago Paid Leave and Paid Sick and Safe Leave Ordinance.

Employees may accrue and use paid leave for:

Personal time off
Illness or medical needs
Safety-related leave (as defined by law)

Leave accrual, usage, and carryover are administered in accordance with applicable law and company policy.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

AVAILABILITY

This company operates seven days a week, 24 hours a day. We are looking for associates with open availability including weekends and holidays as the business demands might change. In addition, business needs determine the amount of hours that you work.

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

PHYSICAL DEMANDS

Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and talking ability and visual acuity.
Requires manual dexterity to use and operate all necessary equipment.

Quick Apply

Refine Your Search

guest service agent jobs in chicago, il

Part-time Front Desk Agent

Front Office Agent (Part Time)

Front Desk Agent

Front Desk Agent

Concierge Guest Services

Front Desk Agent - Soho House Chicago

Sofitel Chicago Magnificent Mile - Guest Service Agent

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Front Desk Agent

Front Office Agent

Guest Relations Agent - The Ritz-Carlton

Overnight Front Desk Agent

Guest Services Agent

Canopy Chicago Central Loop - Front Desk Agent

PT Guest Service Agent - The Hoxton, Chicago

Bell Attendant/Front Desk Agent

Marriott Chicago Midway - Front Desk Agent

Sofitel Chicago Magnificent Mile - Guest Service Agent

Hampton Inn Chicago Downtown-North Loop - Front Desk Agent

Front Desk Associate

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