Top 235 Guest service representative Jobs in Chicago, Il

Guest Service Representative
voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point —Chicago, IL
- From $29 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
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Team Member
Regal Cinemas, Inc —Chicago, IL
- $16.60 an hour
- Part-time
- 21 years or older
- Communication skills
- Entry level
- 401(k) matching
Guest Service Representative
Hiltons at McCormick Place —Chicago, IL
- $26.50 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Employee discount
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FT - Guest Service Representative - theWit
DREAMWEAVER HOTELS INC - THEWIT —Chicago, IL
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Commuter assistance
- AD&D insurance
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12d
Patient Services Representative
Wellness Homes of Chicago —Chicago, IL
- $20 - $25 an hour
- Google Workspace
- HIPAA
- Mid-level
11d
Guest Service Representative
Hyatt Place Chicago South —Chicago, IL
- $18 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
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2d
Floor Staff
Regal Cinemas, Inc —Chicago, IL
- $17.05 an hour
- Part-time
- Inventory management
- 21 years or older
- Communication skills
- 401(k) matching
Patient Service Representative - Primary Care Lakeview Full time Days
Northwestern Memorial Healthcare —Chicago, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- Primary Care
- Tuition reimbursement
- 401(k) matching
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8d
Patient Service Representative - Dermatology Full time Days
Northwestern Memorial Healthcare —Chicago, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
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9d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
Welcome Desk Attendant
The Salvation Army Central Territory —Chicago, IL
- $17.60 - $21.11 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Driving
- Disability insurance
- Health insurance
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Welcome Desk Attendant "Weekend"
The Salvation Army Central Territory —Chicago, IL
- $17.60 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- No degree
- Disability insurance
- Health insurance
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Front of House Associate
STEPPENWOLF THEATER CO —Chicago, IL
- $18.47 an hour
- Part-time
- Entry level
- Time management
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Patient Service Representative - Ophthalmology Full-time
Northwestern Memorial Healthcare —Chicago, IL
- $18.64 - $26.10 an hour
- Full-time
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
Member Services FT Logan Square - Overnight
Planet Fitness —Chicago, IL
- $17.05 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
3d
Member Services Representative- WEEKENDS- 2PM-10PM
Planet Fitness - IL/PA Rufo Group —Chicago, IL
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Services PT Ford City
Planet Fitness —Chicago, IL
- $17.05 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
9d
Member Services PT Wrigleyville
Planet Fitness —Chicago, IL
- $17.05 an hour
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
4d
Receptionist
Mercy Home For Boys and —Chicago, IL
- $20 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Fuel card
Quick Apply
Front Desk Supervisor
Homewood Suites by Hilton and Hilton Garden Inn Chicago Downtown South Loop —Chicago, IL
- $24 an hour
- Overnight shift
- Inventory management
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply

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guest service representative jobs near chicago, il

Guest Service Representative

voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point
Chicago, IL

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Job Details

Part-time
From $29 an hour

Benefits

Paid holidays
401(k)
Paid time off
Employee discount

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

guest service representative jobs in chicago, il

Guest Service Representative

Team Member

Guest Service Representative

FT - Guest Service Representative - theWit

Patient Services Representative

Guest Service Representative

Floor Staff

Patient Service Representative - Primary Care Lakeview Full time Days

Patient Service Representative - Dermatology Full time Days

Guest Relations Agent - The Ritz-Carlton

Welcome Desk Attendant

Welcome Desk Attendant "Weekend"

Front of House Associate

Patient Service Representative - Ophthalmology Full-time

Member Services FT Logan Square - Overnight

Member Services Representative- WEEKENDS- 2PM-10PM

Member Services PT Ford City

Member Services PT Wrigleyville

Receptionist

Front Desk Supervisor

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the smiling face of hospitality...front and center

What's in it for you…

About this job...

What you'll be doing...

Requirements...

Experience & Education:

Communication:

Physical:

About First Hospitality…

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