Top 2422 Guest services manager Jobs in Chicago, Il

Front Desk Clerk
Marriott International, Inc —Chicago, IL
- $26.69 - $27.44 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Assistant Guest Services Manager
Study Hotels —Chicago, IL
- Weekends as needed
- Background check
- 18 years or older
- Sales
Quick Apply
14d
Office Manager
Peak6 —Chicago, IL
- $80,000 - $100,000 a year
- Ability to walk for extended periods
- Sanitation
- Research
- Health savings account
- Health insurance
Concierge
Marriott International, Inc —Chicago, IL
- $28.02 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
10d
Restaurant Manager
Miru —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Catering Operations Manager
The Dalcy —Chicago, IL
- $55,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Paid holidays
- Health insurance
7d
Restaurant Manager
Aba —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
14d
New Site Opening Manager
FAMILY ENTERTAINMENT GROUP LLC —Chicago, IL
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Mid-level
- Travel
Quick Apply
6d
Restaurant Manager
Beatrix —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Restaurant Manager
RPM Seafood —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Assistant General Manager
RPM Seafood —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Divisional Training Manager
Aba —Chicago, IL
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Leadership
- Paid holidays
- Health insurance
14d
Assistant General Manager
Summer House Santa Monica —Chicago, IL
- $70,000 - $90,000 a year
- Weekends as needed
- Sales
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
14d
Restaurant Manager
Ramen - San —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Sales
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Bilingual Restaurant General Manager
El Famous Burrito —Glendale Heights, IL
- $51,000 - $56,000 a year
- 12 hour shift
- Spanish
- Restaurant management
- English
- Paid training
- Paid holidays
Quick Apply
2d
Salad Bar Manager
Avocado Theory —Deerfield, IL
- $18 - $19 an hour
- Part-time
- Hospitality
- 18 years or older
- Customer service
- Paid training
Quick Apply
Aquatics Manager
YMCA of Metropolitan Chicago —Downers Grove, IL
- $43,888 a year
- Full-time
- CPR Certification
- Customer service
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Restaurant Assistant General Manager
Noodles & Company —Wheaton, IL
- $43,000 - $53,000 a year
- Multiple hires
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Restaurant Manager
Bonita Bowls —Downers Grove, IL
- From $40,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Paid training
- Health insurance
Quick Apply
HR Manager
Le Meridien Essex Chicago —Chicago, IL
- From $65,000 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Writing skills
- Health savings account
- Paid holidays
Quick Apply

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guest services manager jobs near chicago, il

Front Desk Clerk

Marriott International, Inc -
Chicago, IL

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Job Details

Full-time
$26.69 - $27.44 an hour

Qualifications

Employee relationship building

Full Job Description

Additional Information1 Year Rate of Pay: $27.44 per hour, flexible availability preferred, Luxury hotel experience preferred, previous customer service experience preferred
Job Number26090543
Job CategoryRooms & Guest Services Operations
Location151 W Adams St, Chicago, Illinois, United States, 60603
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $26.69-$26.69 per hour

POSITION SUMMARY

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Refine Your Search

guest services manager jobs in chicago, il

Front Desk Clerk

Assistant Guest Services Manager

Office Manager

Concierge

Restaurant Manager

Catering Operations Manager

Restaurant Manager

New Site Opening Manager

Restaurant Manager

Restaurant Manager

Assistant General Manager

Divisional Training Manager

Assistant General Manager

Restaurant Manager

Bilingual Restaurant General Manager

Salad Bar Manager

Aquatics Manager

Restaurant Assistant General Manager

Restaurant Manager

HR Manager

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